PC Doctor BIOHD-2 error code

HP Pavilion FK484AV-ABA, model m4900t running windows 7 64 bit. The RAID-1 configuration.

PC crashed. Cannot restart. Starting cold, received error message failure of RAID-1 and two hard drives. PC-Doctor ran and received the following diagnoses:

Processor, memory, drives hard all OK.

Diagnosis of startup path

Error code: BIOHD-2

ATTENTION: No disk is detected.

Suggestion: Turn off the system and check the drive cables are attached firmly.

Given that the PC-Doctor verified that both drives are OK, I'm assuming that the cables were also OK. Any suggestions on what may be the problem?

Thanks in advance for your help.

Go into the BIOS to see if the discs are recognized. Post your results here.

This is an unusual condition for PC Doktor to report. Normally a BIOHD-2 error code means that a hard drive has failed, but I have no doubt that both drives failed at the same time.

Tags: HP Desktops

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