PC Doctor BIOHD-2 error code

HP Pavilion FK484AV-ABA, model m4900t running windows 7 64 bit. The RAID-1 configuration.

PC crashed. Cannot restart. Starting cold, received error message failure of RAID-1 and two hard drives. PC-Doctor ran and received the following diagnoses:

Processor, memory, drives hard all OK.

Diagnosis of startup path

Error code: BIOHD-2

ATTENTION: No disk is detected.

Suggestion: Turn off the system and check the drive cables are attached firmly.

Given that the PC-Doctor verified that both drives are OK, I'm assuming that the cables were also OK. Any suggestions on what may be the problem?

Thanks in advance for your help.

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Go into the BIOS to see if the discs are recognized. Post your results here.

This is an unusual condition for PC Doktor to report. Normally a BIOHD-2 error code means that a hard drive has failed, but I have no doubt that both drives failed at the same time.

Tags: HP Desktops

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