PC-Doctor module has stopped working

Received this message a number of times now - can not know what triggers it. the PC Checkup of dell program is not running when it appears (at least no user interface).

Microsoft has no solution to propose...

Signature of the problem:
Problem event name: BEX64
Application name: pcdrsysinfoperipheral.p5x
Application version: 6.0.5830.12
Application timestamp: 4df7df39
Fault Module name: SynTPAPI.dll_unloaded
Fault Module Version:
Timestamp of Module error: 4d0aed00
Exception offset: 0000000063020350
Exception code: c0000005
Data of the exception: 0000000000000008
OS version: 6.1.7601.
Locale ID: 2057
Additional information 1: 7af3
More information 2: 7af30e4d2a4db9ca539df106426a237c
3 more information: 9f6c
Additional information 4: 9f6cff770682832a9399743be22fdea7

If you follow the thread above, you can see what helped most of the people. Which solved the problem for me has been downloaded a specific driver. It wasn't the driver recommended by Dell in the downloads page. It was a different driver. Once I did it (and this is a large download!), I have not experienced the problem at all. Problem solvled.

I see, however, that Dell support has created a new Dell Support Center to download that supposedly fixes the problem (maybe, it contains the correct driver?). I have still the old Center of Support Dell, so I hesitate to change this, lest the mistake of the PC Module will reappear.

But for me, it's the driver. I have Windows 7 64 bit.

Tags: Dell Software

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