PC HP Pavilion 15 15-p001tx: control wifi wireless connectivity issues

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  I recently bought a Pavilion 17 t at Costco. Overall, I love the computer. But he has a major problem, which is unacceptable for a laptop. The wifi keeps does not. I have not found a model of either.

  I will be connected to my wireless network, and then all at once the internet will stop working. Still, it shows connected to the router, but cannot access the internet. I contacted HP support twice about this now, and their solution did not solve the problem. The BIOS has been updated, the driver has been updated, Windows 10 has been updated, the wireless driver has been uninstalled and reinstalled. I still have the problem. If I try a reboot when this happens, reboot is very, very long time. I have it clocked 2 minutes before I did a restart button Manual power on it. But the problem of restarting seems to occur whenever the wifi problem happens (assuming I do a restart). I tried to turn the wifi market, and that is difficult. He often turns back on as soon as I turn it off, or does not at all meet my attempts.

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  (Edit: Add product and OS info, correct a few grammatical errors.) Add the step 'Click 'OK' ').

  Well, I was all over the internet trying to solve this problem I had the same experience. I found a solution and I signed up just to post on these forums. This problem has been a nightmare and I wanted to share.

  My machine is HP Pavilion 17 G1337-CL, which has the ac3165 Intel (r) Dual Band Wireless. (I did a hardware change by exchanging on the HARD for one SSD drive)

  The problem I had was produced by the Windows power management system. When I went to a few minutes, without access to the internet it would be close. I could open a browser window, but if I was not actively sends or receives data, the connection would be closed.

  It's the solution of two parts (10 Windows):

  PART 1

  Start menu right click Windows

  Select "Device Manager".

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  Right-click "Inter (R) dual band wireless AC-3165.

  Select "Properties".

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  Click on 'Ok '.

  PART 2

  Right click "RealTek PCIe FE Family Controller"

  Select "Properties".

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  Click on 'Ok '.

  Restart the computer (don't know if it's necessary, but I always restart)

  It fixed for me.

  I found part 1 on several forums, but I had to find part 2 on mine. I was connected to the internet for nearly 24 hours without a single loss of connection! Essentially, the driver for the controller has been close and do not restart properly. Without the controller, the wireless adapter cannot communicate with the system.

  Sincerely, I hope this helps, it is a beast of a problem and was all-consuming for my last three days off!

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  Welcome to the HP Forums.

  I would like to take a moment and thank you for the use of this forum, it is a great place to find answers.
  
  If I understand correctly you are facing problem control treble/bass in your laptop.

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  István says:

  Hello!

  I have a Pavilion p253nh notbook with Broadcom bcm43142 wireless card.  I would like to replace the wifi to another card which is faster than the current one.

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  . Hi @ARD09,

  Thanks for your reply. I review the post. I understand that drivers are a bit old. I first want to eliminate hardware issues with the computer's wireless card by performing all the steps which are associated software.

  I understand perfectly that WiFi and wired Ethernet connection both seem to be slow.

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  • Try mode safe mode with networking to check if the Internet connection is fast. Try the wired and wireless options.
  • Link to the safe mode with networking is given in my previous post. Please try this.
  • Uninstall the existing network adapters and update the bios chipset network adapters and (wired and wireless) from this link: http://hp.com/drivers
  • Please try to change the channel of the router with another value. Try different channels work. that could help for the wifi only.
  • Try to perform a clean boot in windows 10 using this link: https://support.microsoft.com/en-in/kb/929135
  • Try this link setting network connections in windows 10: https://support.microsoft.com/en-in/help/10741/windows-10-fix-network-connection-issues#network-problems=windows-8 & v1h = win8tab1 & v2h = win7tab1 & v3h = winvistatab1 & v4h = winxptab1
  • Then create a new user profile and try to connect wifi french and using a wired connection.
  • Then as a last resort try to restore system to factory setting and check if that helps after you back up all your files.

  I hope this helps. I would like to know how this happens. I hope the problem is solved without hassle and the unit works very well. I'm always here for you help. Please reach out at any time.

  Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

  Now carefully and have a wonderful week ahead.

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