pc2510 check right printer cartridge/no taken into charge/hourglass errors

Hello!

If anyone has had success resolving these errors, please let me know, even if it is intended to replace your ink cartridge. Thank you!

Error description:

Original problem: printer cartridge "Check right printer cartridge" error message blocks any use of the psc 2510, including analysis and noncopying functions not printable.

Current issue: hourglass gel accompanied by sounds (alignment?) printer that stops, but message screen ahead never past hourglass...

Summary of troubleshooting:

I got an error saying: check the cartridge in the right store. Tried cleaning the contacts on the cartridge and printer with distilled water. When using tactics in the online tutorial, I tried unplugging the power while the printer is open. Since then, just going through hourglass and his printer, it does not advance beyond this icon screen.

Technical customer support:

Suggested a semi reset of # and 6 keys more disconnect and reconnect or try the new print cartridge. When asked is there something I could try before buy a new cartridge, suggested I unplug and hold button power for 10 seconds, then reconnect. (Full description of these stockings). For further research, the representative suggested an upgrade.

Hourglass fix employed attempts of the forums:

Tried to plug into the wall Strip vs. (Fully plugged loose connection to the brick when notice was not in all the way.) Reset the modem. No results.

What I have tried:

Haven't tried a new cartridge in the printer until you have exhausted all non-monetary fixes.

Full description of troubleshooting:

The first error: check the cartridge in the right store occurred all of a sudden after use without problem.

The contacts on the black cartridge have been cleaned, but the error persists.

After cutting the use for awhile, I reconnected him last night to resolve the error on the current Mac computer printer cartridge. Installation was completed successfully.

The same error once the installation program completed.

I performed the following:
(1) cleaned the contacts on cartridge black print using distilled water.
(2) disconnected the power cord (by post in the forum)
(3) disconnected power cord and tried pressing Cancel/left arrow (by the same post in the forum)
(4) contacts cleaned behind black printer cartridge
(5) print cartridge black removed, closed insert machine and got error black cartridge (attempt to determine what cartridge was the problem)
(6) even if this message appears to indicate that the black cartridge was the problem (by the article of the web support) I cleaned the contacts on and behind the cartridge color as well.

As part of troubleshooting, I had a second error: "Print cartridge in the right store not supported."

I noticed that the adjustment is more flexible than in the color cartridge. I inspected the box spring and cartridge for damage and found nothing. Clean the dirt, however below the contacts on the machine.

Also, at some point during troubleshooting, I could access the menu scan but then he quickly returned to the first error message.

(7) for each article in general support online, I tried to unplug the power, while the cover is open (as shown during the cleaning of the cartridges). This information was not in the manual that came with my camera. I was hoping that this could restore the things.

Then I got the third mistake: a period of sounds of the printer (alignment?) followed by hourglass on the screen.

The 2510 seems to be frozen. No buttons like cancel or menu or the button caused no response.

I unplugged it again (this time with the lid closed) and got the same series. A period of sounds like alignment, then a stop of sounds with the hourglass stays on the screen.

Customer Service Rep sent the following:

E-mail 1:

1. If the printer is on, without turning it off, unplug the power cable of this one.

2 hold down the # and 6 set, while you hold them, plug the power cord into the printer

3 hold the keys for about 30 seconds, then the printer tries to turn on, then release the buttons.

4. If the printer turns off, use on the power button on the printer and follow the instructions on the screen.

If she always comes with the same error, I ask you to try with a new black cartridge back to us with the results.

E-mail 2:

1. when the printer is turned on, without turning off the printer, unplug the cable it

2. press and hold the button for 10 seconds and release it.

3. after 1 minute, plug back power cord and try to turn on/off the unit.

The reason why I suggested to try with a new cartridge is every time that powers printer on, he made a self-test to make sure that all hardware components that work very well, including cartridges. So if there is an error with the cartridge, the printer might freeze if it is unable to determine the cause of the problem or of the point of failure.

E-mail 3:

I did some research and the issue seems more likely with the hardware of the printer. [...]

If the problem persists, get back to us with the information below for the upgrade for your printer options.

Forums:

Then I tried unplugging power strip to wall socket and the modem reset without result. Blue light for wireless connection is no longer on.

Message edited by allinfun2510 on 04/05/2009 17:46

We discovered the printer from my husband uses the same cartridges (this is also a hp) and so we have put a new cartridge in my all-in-one and it worked. It my case the error was really indicating that I have just needed to replace the cartridges (they were probably too weak or ink)

Tags: HP Printers

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