PCIe installation 8371 in Advantech ARK-3440

I am trying to intall a PCIe-8371 to a PC Advantech ARK-3440. Put the PCIe card into the PCIe slot. Start by turning on the chassis (SMU-1062 q) then the PC. Shed light them on the two cards on the green. But MAX doesn't show anything.

Tried the BIOS compatibility thing, the PWR led on 8370 turns green, while the LINK led is off and the 8371 led lights orange.

Looking for something to appear in the Manager of devices, without success. (PCI bridge of OR or NI SB driver)

Also updated the software of device drivers with the system provided with (NOR System Driver Set 2010.02)

Any help or suggestion will be appreciated.

Problem solved, I've updated the BIOS, and power has worked well. All the material was detected and installed.

I had to contact support. I don't know why they do not have the BIOS on the Web site, or why they did not update the BIOS since we ordered the system with 4 x PCIe card riser. I know that most applications do not require the use of the PCIe port. But I think that all of their systems should have the latest version of the BIOS. Or at least, to give it in their Web site.

Once I have updated the bios, the system equipment has detected and installed all the drivers.

Tags: NI Hardware

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