PDF or web pages

HP Laserjet 1020 Windows 7 everything works fine. Now an unknown problem. All of a sudden no longer print PDF or web pages is possible at all.

My Laserjet worked perfectly all the time. Until I tried to print a document in color in PDF format. Since then he has been telling me that there is a problem unknown when I try to print a PDF document printing or web pages or e-mail. Print diagnostic shows everything works perfectly. I can print office word documents or free. I can print the sample page of the Laserjet. LaserJet tells me there is an unknown problem that occur during the printing process. This message tag has no number with her. And now when you try to print a web document the printer sometimes does not give any message or respond to all.

I would first try using another browser other than the one you use (like Google Chrome of Mozilla Firefox) and see if the problem persists, as well as make sure that you have the latest version of Adobe PDF Viewer.

Then, I would uninstall the printer completely from your computer and install it from the software and drivers that are available through the HP Web site:

http://goo.GL/InTrD

Try these things and let me know what happens!

Have a great day!

Tags: HP Printers

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