Performance index Windows of your system could not be calculated

Hi guys,.

I use a desktop with win-7(32bit) SP1.

When I have one tries to use the option my computer, I get an error. I use Mcafee antivirus but I also tried to uninstall the antivirus but the same problem occurred.

I tried to read its log (C:\Windows\Performance\WinSAT) file, but I am not able to understand a single word in the present. Can someone help me please. Here are the logs.

27355758 (7528) - winsat\logging.cpp:0815:-START 2015\2\14 16:12:35 -
27355758 (7528) - winsat\main.cpp:4301: command line = "C:\Windows\system32\winsat.exe" formal - CancelEvent f97ddc8d-72e7-4947-b967-8c725ad8f3b6
27355758 (7528) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occurred
27355773 (7528) - winsat\main.cpp:4474: > IsFormal is TRUE IsMoobe = FALSE.
27355804 (7528) - 4585: Watch dog system active
27355804 (7528) - winsat\main.cpp:4600: watch dog timer 600.0 seconds hand
27356070 (7528) - winsat\main.cpp:2490: > DWM running.
27356194 (7528) - winsat\main.cpp:2497: > turn off DWM.
27356194 (7528) - 2470: > EMD service will be restored to the exit.
27357146 (7528) - 0983: > read the active power as «381b4222-f694-41f0-9685-ff5bb260df2e» mode
27357162 (7528) - 2793: > power policy saved.
27357162 (7528) - winsat\main.cpp:2800: ERROR: cannot write to the registry of integrated security to ensure the food policy is restored.
27357162 (7528) - winsat\main.cpp:2845: ERROR: failed to remove RunOnce Key
27357224 (7528) - winsat\syspowertools.cpp:1015 >: 381b4222-f694-41f0-9685-ff5bb260df2e value of the power system active"
27357224 (7528) - winsat\main.cpp:2855: > state restored power.
27357224 (7528) - winsat\main.cpp:2870: > Successfully reenabled EMD.
27357240 (7528) - winsat\watchdog.cpp:0311: Watch dog system shutdown
27357240 (7528) - 4909: > exit value = 1.

27951338 (3528) - winsat\logging.cpp:0815:-START 2015\2\14 16:22:31 -
27951338 (3528) - winsat\main.cpp:4301: command line = "C:\Windows\system32\winsat.exe" formal - CancelEvent d3ebb439-11cc-409e-b605-e7bf66a8fd6b
27951338 (3528) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occurred
27951385 (3528) - winsat\main.cpp:4474: > IsFormal is TRUE IsMoobe = FALSE.
27951416 (3528) - 4585: Watch dog system active
27951416 (3528) - winsat\main.cpp:4600: watch dog timer 600.0 seconds hand
27951697 (3528) - winsat\main.cpp:2490: > DWM running.
27951869 (3528) - winsat\main.cpp:2497: > turn off DWM.
27951869 (3528) - 2470: > EMD service will be restored to the exit.
27952118 (3528) - 0983: > read the active power as «381b4222-f694-41f0-9685-ff5bb260df2e» mode
27952118 (3528) - 2793: > power policy saved.
27952118 (3528) - winsat\main.cpp:2800: ERROR: cannot write to the registry of integrated security to ensure the food policy is restored.
27952118 (3528) - winsat\main.cpp:2845: ERROR: failed to remove RunOnce Key
27952181 (3528) - winsat\syspowertools.cpp:1015 >: 381b4222-f694-41f0-9685-ff5bb260df2e value of the power system active"
27952181 (3528) - winsat\main.cpp:2855: > state restored power.
27952181 (3528) - winsat\main.cpp:2870: > Successfully reenabled EMD.
27952196 (3528) - winsat\watchdog.cpp:0311: Watch dog system shutdown
27952196 (3528) - 4909: > exit value = 1.

28262373 (7072) - winsat\logging.cpp:0815:-START 2015\2\14 16:27:42 -
28262373 (7072) - winsat\main.cpp:4301: command line = "C:\Windows\system32\winsat.exe" formal - CancelEvent dbe386de-580d-4fea-b050-46be902070a8
28262373 (7072) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occurred
28262404 (7072) - winsat\main.cpp:4474: > IsFormal is TRUE IsMoobe = FALSE.
28262451 (7072) - 4585: Watch dog system active
28262451 (7072) - winsat\main.cpp:4600: watch dog timer 600.0 seconds hand
28262716 (7072) - winsat\main.cpp:2490: > DWM running.
28262888 (7072) - winsat\main.cpp:2497: > turn off DWM.
28262888 (7072) - 2470: > EMD service will be restored to the exit.
28263122 (7072) - 0983: > read the active power as «381b4222-f694-41f0-9685-ff5bb260df2e» mode
28263137 (7072) - 2793: > power policy saved.
28263137 (7072) - winsat\main.cpp:2800: ERROR: cannot write to the registry of integrated security to ensure the food policy is restored.
28263137 (7072) - winsat\main.cpp:2845: ERROR: failed to remove RunOnce Key
28263184 (7072) - winsat\syspowertools.cpp:1015 >: 381b4222-f694-41f0-9685-ff5bb260df2e value of the power system active"
28263184 (7072) - winsat\main.cpp:2855: > state restored power.
28263184 (7072) - winsat\main.cpp:2870: > Successfully reenabled EMD.
28263200 (7072) - winsat\watchdog.cpp:0311: Watch dog system shutdown
28263200 (7072) - 4909: > exit value = 1.

Hi Rohit,

Thanks for posting your question on the Microsoft community.

I would like to know some information about the problem so that we can help you better.

1. What is the brand and model of your computer?
2. is your computer connected to a domain network?

Thank you to provide detailed information and screenshot of the question and your efforts

the solution there.

This problem may occur either corrupt drivers installed or due to missing or corrupted Windows files.

I would suggest trying the following methods and check if it helps.

Method 1:
Date of display drivers and chipset of your computer from the manufacturer's website and check.
Refer to this article:
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

If this does not help, use method 2.

Method 2:
Run the system file checker (SFC) and check the issue.
Reference:
Use the System File Checker tool to repair missing or corrupted system files
http://Support2.Microsoft.com/kb/929833

System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files.

See also:
What is the Windows experience index?
http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-experience-index#what-is-Windows-experience-index=Windows-7

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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