Performance issuses, impossible to uninstall a program, add another user account, the computer doesn't turn off etc.

Can anyone help, my vista home 32-bit edition computer is seriously messsed! ??

I'm unable to download windows updates and I have like 20 of them to download, it just never performs an act he says its download, but it's not I can leave it for hours and nothing happens, this causes problems because my computer does now, because when you do it just says : configuration of updates and can last for hours, so I have to unplug the power to turn it off, which is not good for the computer.

IM also having problems with other things such as it won't let me uninstall not more programs, I can't do a restore of the system from the control panel or add another user account. freezes Internet too much, slow start. I always get microsft popups saying: "the program has stopped working and not could find solutions to this problem" but I did a system restore in safe mode, but the dates were 3 months back and that didn't help the performance of this computer. I want to return to a closer date now, but I can't. as it doesn't let me do a restore of the system in the menu start control pannel ir.

I run a scan with malaware had 181 made thereats that were deleted but I still have the same problems as above

He said also my windows defender is not protected (outdated) more and needs to update, but it will not update

Help, please

Hi gandt85,

1. you remember to make changes to the computer before this problem?

2. are you able to boot into safe mode without any problem?

Since you are not able to restore the system to normal mode, I suggest you to do a system restore to a recent date of WinRE using the full version of Windows Vista disk.

Method 1:

Do follow link below:

What are the system recovery options in Windows Vista?

http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

Method 2:

You can also try to run a scan using Microsoft Security Essentials.

Check out the link:

http://www.Microsoft.com/security/products/MSE.aspx

Also, try the malicious software removal tool and check.

http://www.Microsoft.com/security/malwareremove/default.aspx

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
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Tags: Windows

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