Periodic complete Lock up on M9402F running Vista Home Premo 64

I had my computer (HP Pavilion Elite m9400 desktop PC series) m9402f loaded with Vista Home Premium 64 from BestBuy a few months (mid-November) and shortly after getting it, the whole system locked on me.  I don't get the blue screen of death, instead the screen would lock just with little vertical red lines appear. Nothing would work and the only thing I could do was a "discount."  That would happen once a day, after being on for about 20-30 minutes.

Lately but it went until 3 to 5 times a day.  It doesn't seem to make a difference in what I do, and I was never able to get the problem to show on demand.  Sometimes I will have multiple adobe programs open and it crashes on me, other times I have just opened my internet browser and it is locked.  I even got lock up on me at the user sign in screen.  There was no warning at all, so I find save me from things after each word.

Since I got the computer for almost 3 months now, I'm on my own?  Should I send it to HP?

Any help would be greatly appreciated

Hi a2opinion, in your description of ' the screen would lock just with small red vertical lines appear "I think that this problem is a graphics related issue.  Outdated/incompatible graphics driver can lock up your system as you describe.  Your product info page I see your machine came with the NVIDIA GeForce 6150SE nForce 430, which is part of the motherboard.  Have you checked to see if there is a new driver available?  Peek into the device-> graphics cards Manager.  Double click on the card NVIDIA GeForce listed, select the driver tab, click Update driver and let Vista search automatically (on the internet) for updated driver software.

Tags: HP Desktops

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