'Phantom', 'Ghost' button on the touch screen "FT200HQL bmjj".


A few days ago, I just bought new 19.5 ""FT200HQL bmjj" and after the first hour of use, he began to experience what can best be described as random" phantom/phantom"key." Touch screen registers the keys at random but while no. we're actually there touch. The only temporary solution I've found so far is to disconnect and reconnect power. But shortly after that the problem reappears.

I intend to buy more than 4 monitors, but if they all come with this "characteristic" builtin, so I'll have to return that I've already bought and to look elsewhere. I did some research on the Internet and it seems that it is a well known problem, has seen many buyers. I hope that strongly, I am sorry that I do not watch buyer's comments earlier.

I have already searched through the knowledge base and community and not found the answer. I even contacted one of the Acer official services in my country, and they have not told me anything useful, just that they will replace the monitor indefinitely even if the problem persists. But the truth is that I need a screen of work not weeks, or even months of tedious repairs and replacements, while I remains monitorless. Yes, are there any solid fix known for this problem?

The computer is a standard desktop Lenovo running Windows 7 Ultimate 32 bit. All the drivers and OS updates are up-to-date. The drivers for the Acer monitor only for this model are for Windows 8, so I'm counting on those provided by Microsoft.

Thank you in advance.


Well, I finally got my money back not so well spent!

Tags: Acer

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