Phone call from the company that reported that they received our Support for Internet Protocol details for computers.

Is there such a thing as Technical Support for Internet Protocol for computers? I got a call (Friday, September 10, 2010) a business (have the name and number) informing that they received our Support for Internet Protocol details and virus/malicious Trojan horses have been making my computer that caused our Microsoft programs down and they would help solve the problem.  I refused the offer - took the name and number (has managed to find the name/site of the company on the Internet).  The Internet provides support and they would use other companies to communicate with customers to fix their computers.  Either way, we ran a scan on the computer ourselves and found no viruses etc.

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Citing Hazr:

Microsoft will never cold call users asking for personal information or gain access to your PC. As much as possible these calls should be reported to your local association of consumer protection agency.

In the United States, you can visit the Web site of the FTC to report issues like these:
http://www.ftc.gov/bcp/edu/pubs/consumer/telemarketing/tel19.shtm

For more information and useful tips on how you can protect yourself against fraud, please visit:
http://www.Microsoft.com/protect/yourself/default.mspx

Cody C
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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