Phone call on Windows - legitimate errors?

Similar Questions

• Phone call from "Windows"? -is it a scam?

  Today, I received a phone call from someone who said they were by Windows and that my PC has reported errors? They asked me to type in the menu "run" to display errors, and then they asked me to go to this site http://www.teamviewer.com/en/index.aspx. I had to hang up at this point to come out but nobody knows nothing about this or received a phone call?

  It is a phishing attempt! Do not give any information.

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! Please do not take into account these calls and hang up immediately.

  Click on the following article for more information.
  Don't fall for the phony phone technical support

  On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

• Phone call from Windows saying I had many junk files - is it a scam?

  I have Windows Vista HP on my laptop.  Last night, I received a phone call from someone who said he was from Windows & my computer is slow because I had so many unnecessary files.  I was skeptical, but he did as he asked, via start > computer > etc, then typed in 'unwanted Prefetch"as indicated by him who brought up a list of files, which many have been marked! Error.  He kept saying: ' Oh my God ' when I told him this topic, but that Windows could help solve this & not to worry.  Guests were about to happen, so I asked if I could remind him.  Wasn't the answer, but he was going to call again on Monday night.  "Are you in India?", I asked.  "No, Oxfordshire, but I'm of the India.".   I again asked her name/number - he said Sam Hoggard and began to give me the - 5210-01865 - number when my phone battery ran out and cut the call.

  I can't find that any info on this situation from the web, so my question is - is this likely to be a real call?  Windows are proactively calls users?

  Hello hklovejoy,

  Thank you for posting and this bring to our attention.  I can assure you that Microsoft DO NOT contact customers by phone this way.  The engineers of the technical support of Microsoft with customers by phone, only time is if the client contacts the help desk first and asks that we call them.  It looks like the command he had run just listed files but just to be on the safe side I am you provide a link to a post in our security and our Forum of privacy that deals to get rid of spyware or malicious software.  I highly recommend that you read and follow the instructions in the Microsoft MVPs.  The scans are free and I invite you to run all 3 they recommend.  Here is the link to this post:

  How to get rid of Spyware/Malware

  Let us know what are the scans.  If they detect viruses or software malware and you need assistance with remove them if please post a reply and let us know.  Make sure that you include the name of the detected virus/malware, error messages Word for word on the screen that you get, and a description of any behaviour of Bazaar that you noted with your computer.

  Keep us informed and, obviously, if this character happens to you call back do not respect its instructions!

  Thank you

  Jack

  Jack
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Phone call about my computer errors

  I just got a call stating that they checked on errors reported from my computer, and then asked me to go my computer for the filter current log page... are they legitimate?

  She asked me to work my way to the page "Filter current log" and then left-click on 'critical' 'warning' and 'error '.

  I told him I had another call, had to leave. (It was for me to check on the ligitimacy of this call before doing anything to my laptop)

  The initial phone call showed as being of CA, but when I asked for a number to call back on, I was given a 01 number.

  Fake phone calls to technical support

  It is a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

• Phone call from Windows Support is authentic?

  I just got a phone call from a man named Philippe de Windows Support. He said that he was receiving reports of errors in my windows and asked me to check Computer Management Applications to find errors. He asked me to remove these errors. I could not remove so he said: if I went to a Web site that he could delete them for me. I refused to let him to the computer via the code and said that I would like to remind him. His number was 02032865123, he said, that it has been supported Windows. He had an Indian accent. It is a call?
  It's my son e-mail account, but it will transmit to me.

  This is HOAX and FAKE for sure. Microsoft will never contact you unless call you them first and ask for help. Microsoft will never know which PC encourage error.

  I suggest you take a look at:

  http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/

  You may report it to your local Department of fight against fraud.

• Phone call from windows

  I just got a phone call from someone who says that they come from Windows.  They said they received reports of a threat to security for my computer.  Does make sense that Windows would call me?

  It's a scam.

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

• I got a phone call from 'windows', saying that something was wrong with my computer. SCAM? The next time I uped PC there is something bad--much more slowly, etc..

  About a week or two ago, I received a call from someone who said it was the appeal of WINDOWS.  My PCwas work perfect, but I was told there were problems.

  I did not understand what problems he spoke and asked him if he had the right number.  He did not ask my number when I said that if I

  told him to send me a letterexplaining the problem, if something is wrong. Then, I clung to the top.  Is that what you received no other complaints like that?  The

  next time I used the PC, something is indeed wrong - it is very slow now.  I guess that Microsoft would call, not "windows".  In fact

  I do not believe that Microsoft would call either.  Is that what sounds like someone hacked into my PC or what? Thanks for any help.

  On Wednesday, September 5, 2012 18:56:47 + 0000, MartyZA wrote:

  About a week or two ago, I received a call from someone who said it was the appeal of WINDOWS.  My PCwas work perfect, but I was told there were problems.

  I did not understand what problems he spoke and asked him if he had the right number.  He did not ask my number when I said that if I

  told him to send me a letterexplaining the problem, if something is wrong. Then, I clung to the top.  Is that what you received no other complaints like that?  The

  next time I used the PC, something is indeed wrong - it is very slow now.  I guess that Microsoft would call, not "windows".  In fact

  I do not believe that Microsoft would call either.  Is that what sounds like someone hacked into my PC or what? Thanks for any help.

  It was a scam and your hang up was wise. If you gave him no
  in your computer, he didn't hack it.

  Ken Blake, Microsoft MVP

• phone call from Windows support center

  I keep getting phone calls from a person with an Indian accent, when I ask what the company he represents, the answer is Microsoft because I do not believe him I close the call and when I do a1471 telephone number is 02538020308. Can anyone help in how to stop these calls

  Hi Norman,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

  P.S., We do not control the telephone companies and cannot stop it.  You can try calling the local authorities for assistance or maybe even your phone company.

  If you want to report and live in the United States, here are some links that you can try:

  http://www.USA.gov/citizen/topics/Internet_Fraud.shtml

  http://www.ic3.gov/default.aspx   This is the 'big gun' and while the best (like getting the BAU to bring your case to the FBI), they really only focus on major cases. I guess enough complaints to enough people (or the right person or maybe someone actually victims of crime or the company being distorted) on a particular company would make an important case, but frankly don't know how they work or give priority to what they do. Yet, since if they participate they can probably not the best to solve the case, I would include them if I harmed.

  http://www.consumerfraudreporting.org/reporting.php

  http://www.FBI.gov/scams-safety/fraud/internet_fraud

  http://www.fraud.org/info/repoform.htm

  http://www.reportinginternetfraud.com/

• Phone call about Windows

  I just got a strange call from a man in 253-820-3089, saying: "we get messages from your Windows computer."  I refused to give information, and he said he could come home with me tomorrow and get that info.  Is this a new type of fraud committed?  I've never heard of it.

  Hi, JoannZ_512,

  It's a scam known-

  http://www.RCMP-grc.GC.ca/NB/news-nouvelles/releases-Communiques/Jun0911_143553-Eng.htm

  This devious criminal practice is known as the phone phishing: phone phishing - "your computer has a virus" MowGreen Update Services - consumer safety

  Never give out personal information of any kind.

  Hang up and call the police

• Phone calls from windows

  Someone at - he be getting calls from people saying that they are with windows and you click on the Start button and follow their instructions they need or you will lose all computer and all your data?

  The game, October 30, 2014 17:38:03 + 0000, jennifer.gilbert49 wrote:

  Someone at - he be getting calls from people saying that they are with windows and you click on the Start button and follow their instructions they need or you will lose all computer and all your data?

  Yes.
  It's a scam and with all the names and phone numbers, one who has
  become very frequent lately. See
  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
  and
  http://www.howtogeek.com/176605/tell-your-relatives-no-Microsoft-wont-call-you-about-your-computer/
  and
  http://www.howtogeek.com/180514/the-%E2%80%9ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, who knows what they were doing or where
  What confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.

  2. after reinstallation of Windows, change all your passwords.
  especially one of the banks or other financial sites.

• Phone call saying Windows owes me money?

  I just got a call from someone with a strong accent Indian (or similar), saying that he was with Windows and they owed me $299.  He then wanted me to open a web browser and open teamviewer.com and share my computer with them.  Then they wanted me to give them my credit or debit card number, so they could "send the money to my account."  I hung up and don't give them any information.  It's another version of the scam of windows.

  It's a scam. I hope that you go to Teamveaver and give them access.

• Phone call from Windows live

  I receaved a call from someone claiming to be windows live tech support stating my computer was "spamming" malitious information and told to go to "run: inf virus files. What is this role and it is malicious, that it took me to my inf file in windows, but I don't know if he did something malicious to my computer.

  Well, if that's all that's happened, so no damage. If what you say is correct, you don't run anything; simply, you have opened a folder.

  FWIW, no matter what you type after "inf." Try: "inf ggfoj klssop".

• I keep getting phone calls from "windows security" saying I have pirates did someone else shows up.

  they are trying to get used to things bye to help with that, and when I refuse that they say that they will report to the FBI because of "TERRORIST" anyone can shed some light on this thank you very much.

  It's a scam. Just ignore it.

• A call unsolicited "Windows Care", indicating that the computer has been send messages to Windows, wanted access computer to solve the problem. Is this a legitimate call?

  Original title: I will take a phone call from "Windows Care" telling me that my computer was sending Windows messages.  He wanted to access my computer to solve the problem.  Is anyone aware of this company?

  Does anyone got a call from 213-221-3528 "Windows Care"?  I received a phone call from "Windows Care" telling me that my computer was sending Windows messages.   I had some problems with error messages saying that there is an unknown device on my computer.  The care Windows person wanted access to my computer to solve the problem.  I would not grant him permission until I have check this.  Everyone is aware of this company and it is legitimate?

  It is most certainly NOT legitimate.  There are a great many scams running right now, in many countries around the world, with similar claims. None of them believe.  Microsoft never call unless you called first and made arrangements for a recall to work.

• Phone call from the Windows solution Center

  Original title: help

  I just got a phone call from Windows Solution Center in Los Angeles. They said that my computer is downloaded stuff that he planted. Windows, Microsoft does make calls like this? I hung up on them. If this is true I can get a number to transfer the call.

  On Friday, April 12, 2013 22:27:04 + 0000, kathleencampbell-buckner wrote:

  Original title: help

  I just got a phone call from Windows Solution Center in Los Angeles. They said that my computer is downloaded stuff that he planted. Windows, Microsoft does make calls like this?

  No!

  I hung up on them.

  Good! It's a scam and with various names and phone numbers, a
  It has become very common these days. See
  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, which knows what losses they did are
  where confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.

  2. change all of your passwords, especially banks or other
  financial sites.