Phone call saying Windows owes me money?

Similar Questions

• Has had a phone call saying that my computer has sent warning messages. They want to guide me through the changes to stop the problem. Is it a scam?

  Has had a phone call saying that my computer has sent warning messages. They want to guide me through the changes to stop the problem. Is it a scam?

  It's a scam. Give them nothing.
  Contact your local police.

• Phone call from Windows saying I had many junk files - is it a scam?

  I have Windows Vista HP on my laptop.  Last night, I received a phone call from someone who said he was from Windows & my computer is slow because I had so many unnecessary files.  I was skeptical, but he did as he asked, via start > computer > etc, then typed in 'unwanted Prefetch"as indicated by him who brought up a list of files, which many have been marked! Error.  He kept saying: ' Oh my God ' when I told him this topic, but that Windows could help solve this & not to worry.  Guests were about to happen, so I asked if I could remind him.  Wasn't the answer, but he was going to call again on Monday night.  "Are you in India?", I asked.  "No, Oxfordshire, but I'm of the India.".   I again asked her name/number - he said Sam Hoggard and began to give me the - 5210-01865 - number when my phone battery ran out and cut the call.

  I can't find that any info on this situation from the web, so my question is - is this likely to be a real call?  Windows are proactively calls users?

  Hello hklovejoy,

  Thank you for posting and this bring to our attention.  I can assure you that Microsoft DO NOT contact customers by phone this way.  The engineers of the technical support of Microsoft with customers by phone, only time is if the client contacts the help desk first and asks that we call them.  It looks like the command he had run just listed files but just to be on the safe side I am you provide a link to a post in our security and our Forum of privacy that deals to get rid of spyware or malicious software.  I highly recommend that you read and follow the instructions in the Microsoft MVPs.  The scans are free and I invite you to run all 3 they recommend.  Here is the link to this post:

  How to get rid of Spyware/Malware

  Let us know what are the scans.  If they detect viruses or software malware and you need assistance with remove them if please post a reply and let us know.  Make sure that you include the name of the detected virus/malware, error messages Word for word on the screen that you get, and a description of any behaviour of Bazaar that you noted with your computer.

  Keep us informed and, obviously, if this character happens to you call back do not respect its instructions!

  Thank you

  Jack

  Jack
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I also received a phone call saying he was of service windows in ontario Center

  today I answered a phone call, a guy with an accent of the East Indies, he says that my computer is gunna crash, he told me not to touch anything and it could help me to solve this, he then sent me on to his technical director, and then I asked him if this is for real and he said yes and then he gave me his employee number and I phone which is 1-877-778-929, it was called Rex number E15, he said, he has been cailfornia.
  He then told me to go to start right click on computer, then click on manage, he had me click on events, then newspapers and then window Viewer application, he said that there is errors in the log that had to be fixed.
  After that I started getting suspicious, he then gave me his numbers, I got the phone is turned off and tried to call back but the number wasn't even existed. I also tried to call the number that came on my phone which is 253-236-2020
  can you help me with this? I noticed that there are red cirles in this area. It would be useful if I could understand this point, and perhaps put an end to that of another computer there get infected.
  Thank you

  Microsoft does not call you to fix your computer.

  http://www.Microsoft.com/en-GB/security/online-privacy/msName.aspx

  Errors in him journalisent events are normal and nothing to worry about.

  http://ISC.sans.edu/diary/Microsoft+support+scam+again+/10912

  Does this sound familiar?

  http://www.YouTube.com/watch?v=FJajKg8rk0o

  http://www.YouTube.com/watch?v=u7NYs3Mz6pQ&feature=related

• has anyone else had a phone call saying that they come from Windows and you say that you have problems with your pc?

  I just got a phone call from a female called Janice... She said she was from Windows and told me that I have a problem with my pc, and it continues to send Windows error reports? ... My pc works well. I ask for my e-mail address, she said they don't have it, but they're my only phone number! I'm old, but I know I should have to register an e-mail address with them....

  Anyone ever had this kind of calls? or is it a scam... I ended the call.

  It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for calls.

  (such persons may use names other than Microsoft as well)

• I got a phone call from 'windows', saying that something was wrong with my computer. SCAM? The next time I uped PC there is something bad--much more slowly, etc..

  About a week or two ago, I received a call from someone who said it was the appeal of WINDOWS.  My PCwas work perfect, but I was told there were problems.

  I did not understand what problems he spoke and asked him if he had the right number.  He did not ask my number when I said that if I

  told him to send me a letterexplaining the problem, if something is wrong. Then, I clung to the top.  Is that what you received no other complaints like that?  The

  next time I used the PC, something is indeed wrong - it is very slow now.  I guess that Microsoft would call, not "windows".  In fact

  I do not believe that Microsoft would call either.  Is that what sounds like someone hacked into my PC or what? Thanks for any help.

  On Wednesday, September 5, 2012 18:56:47 + 0000, MartyZA wrote:

  About a week or two ago, I received a call from someone who said it was the appeal of WINDOWS.  My PCwas work perfect, but I was told there were problems.

  I did not understand what problems he spoke and asked him if he had the right number.  He did not ask my number when I said that if I

  told him to send me a letterexplaining the problem, if something is wrong. Then, I clung to the top.  Is that what you received no other complaints like that?  The

  next time I used the PC, something is indeed wrong - it is very slow now.  I guess that Microsoft would call, not "windows".  In fact

  I do not believe that Microsoft would call either.  Is that what sounds like someone hacked into my PC or what? Thanks for any help.

  It was a scam and your hang up was wise. If you gave him no
  in your computer, he didn't hack it.

  Ken Blake, Microsoft MVP

• Phone call saying that I am entitled to a refund?

  Today I received a phone call from a man with an Indian accent calling himself Andy Smith. He said he was calling from the "Centre de Service Windows", its identification number has been WT0208 (standing WT for Windows technical) he told me that I was entitled to a refund of $241 AUS and I thought scam? But I went with it, he made me get this link off www.teamviewer.com and open it and then tell him the ID and the password, then forced me to go to Western union and click on send money. At this point, I thought "wow take a minute now, why I send money when I'm the one to receive the refund? He said that, because I've been connected to them through teamviewer to send them, I had to make an account and have at least 300 books in my account. At this point, I got really over and told him do not call me again and hung up.

  I'm sure it was a scam, but I just wanted to check, someone else had the same?

  Hello this message comes from the Netherlands. My mother-in-law received a call from the same 'gentleman', a man of Indian sounding named Andy, who told him that she could not use his laptop computer, but that he would help her through difficulties. Luckely my mother-in-law had the sense to say; I'll call my son in law and you can call in 5 minutes back. I get in a few minutes and the 'gentleman', called once again, he talked to my mother in law and she said. Here's someone for you. So I told the man, I was of the Dutch police, cubercrime and wanted his full name and company name. No No, he wanted to talk to Mrs....? . He didn't know the name of my mother in law. So I asked him again for his name and company and that he stopped the call. His name was Andy from Microsoft and he called a number in Holland 0243840015. When I tried to call this number it responds. I think the number is used as a decoy. Maybe someone can do something with this information.

• Receipt of phone call saying I had malicious software (Microsoft impersonation)

  Title: Funny original call

  I live in PA and received a phone call from someone who do not speak English as a first language by telling me I had malware and viruses on my computer and it was a Microsoft tech.  He asked if my computer was on... I said no... He told me to turn it on and he'll fix it.  sounded funny to me, so I asked what computer... He said mine... I said... it was still said to mine... I still once you said... which made me very suspicious.  I have 6 computers in my house... If he was from Microsoft and in fact is a problem, he could have told me that they... I hung up.  Fortunately for me, I worked on computers since 1982 and I have no banking services online for this reason and because he could not tell me that we (an error code would have given him my exact computer) and what operating system it used.

  Avoid scams that use the Microsoft name fraudulently

  Cybercriminals often include the names of well-known companies, such as ours, in their scams. They think it will convince you to give them money or your personal information. While they usually use e-mail to you wrong, that they sometimes use the phone instead.

  Common scams that use the Microsoft name

  • "You have won the Microsoft Lottery"
  • Microsoft "requires credit card information to validate your copy of Windows.
  • Microsoft sends unsolicited e-mail with attached security updates
  • A person of "Microsoft Support" calls to fix your computer

  Avoid these dangerous hoaxes

  We do not send unsolicited e-mail or make unsolicited telephone calls asking for personal information or financial or repair your computer.

  If you receive an unsolicited e-mail or phone call which is supposed to be from Microsoft, and request that you send personal information or click on the links,delete the email or hang up the phone .

  You did not win the "Microsoft Lottery".

  Microsoft customers are often the target of a scam that uses e-mail messages falsely promising money. Victims receive messages saying: 'You have won the Microsoft Lottery!' There is no Microsoft Lottery. Delete the message.

  If you have lost money to this scam, report it . You can also send the police report to Microsoft and we will use it to help law enforcement catch criminals who send these e-mails.

  For more information, see Microsoft report fraud Lottery . To protect yourself against these e-mail hoaxes, you can use the same general orientation you use to protect yourself from phishing scams to protect you from these e-mail hoaxes.

  Microsoft do not ask for credit card information to validate your copy of Windows

  We require that your copy of Windows is legitimate before you can obtain programs from the Microsoft Download Center and to receive software updates from Microsoft Update . Our online process that performs this validation is called the Genuine Advantage Program. at no time during the validation process we request your credit card information.

  In fact, we collect any information that can be used to identify you, such as your name, e-mail address or other personal information.

  For more information, read the Microsoft Genuine Advantage Privacy . To learn more about the program in general, see genuine Microsoft software .

  Microsoft sends no communication unsolicited on security updates

  When we publish information about a security software update or security incident, send us e-mail messages only to subscribers of our security communications program.

  Unfortunately, Cybercriminals have benefited from this program. They sent fake security messages that appear to come from Microsoft. Some messages to attract the recipients to Web sites to download spyware or other malicious software. Others include an attachment that contains a virus . Delete the message. Do not open the attachment.

  Legitimate security communications from Microsoft

  • Legitimate communications do not include software updates as attachments. We never attach software updates to our security communications. On the contrary, we refer customers to our Web site for more information on the update or the software security incident.
  • Legitimate communications are also on our websites. If we provide information about a security update, you can also find this information on our Web sites.

  = Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  ===========================================================
  If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Phone call from windows

  I just got a phone call from someone who says that they come from Windows.  They said they received reports of a threat to security for my computer.  Does make sense that Windows would call me?

  It's a scam.

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

• JUST GOT A PHONE CALL SAYING THAT I WAS HACKED. WANTED TO TAKE ME BUT THE THIINGS I DO. I REFUSED, THEY SAID THEY WERE BY MICROSOFT DOWN THE HACKER?

  I JUST GOT A PHONE CALL THAT MY COMPUTER HAS BEEN HACKED. HE WANTED TO TAKE ME, BUT A LOT OF THINGS. SECURITY ACCOUNT, MANAGE SECURITY, ETC., THE THING IS THAT I GOT MAD. THE ONLY THING THAT WAS WRONG WAS THAT HE CAN HARDLY SPEAK ENGLISH... SO I ROSE HUNG MAD AND HIM ON ME. I DO NOT THINK THAT THIS CAME FROM THE SUPPORT OF WINDOWS LIVE MOCROSOFT? HOW TO JOIN MICROSOFT ON THIS ISSUE?

  I JUST GOT A PHONE CALL THAT MY COMPUTER HAS BEEN HACKED. HE WANTED TO TAKE ME, BUT A LOT OF THINGS. SECURITY ACCOUNT, MANAGE SECURITY, ETC., THE THING IS THAT I GOT MAD. THE ONLY THING THAT WAS WRONG WAS THAT HE CAN HARDLY SPEAK ENGLISH... SO I ROSE HUNG MAD AND HIM ON ME. I DO NOT THINK THAT THIS CAME FROM THE SUPPORT OF WINDOWS LIVE MOCROSOFT? HOW TO JOIN MICROSOFT ON THIS ISSUE?

  No need to shout (all capital letters.)  Most modern publications using a mixture of standard uppercase and lowercase lettering unless they're trying to focus on something specific just because it is easier to read.

  You don't reach Microsoft on this issue.  It's not their problem more someone is trying to rip you off on your money is the people who printed his problem or someone trying to rip you off your car comes to the car manufacturer.  You communicate with the authorities (who will probably tell you that they can do anything with what you little information.)

  As long as you don't give them access to your computer, you're probably fine.

  If you gave any personal information or leave them on your computer - to worry.

• Phone call from "Windows"? -is it a scam?

  Today, I received a phone call from someone who said they were by Windows and that my PC has reported errors? They asked me to type in the menu "run" to display errors, and then they asked me to go to this site http://www.teamviewer.com/en/index.aspx. I had to hang up at this point to come out but nobody knows nothing about this or received a phone call?

  It is a phishing attempt! Do not give any information.

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! Please do not take into account these calls and hang up immediately.

  Click on the following article for more information.
  Don't fall for the phony phone technical support

  On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

• Phone call on Windows - legitimate errors?

  I just got a phone call, unsolicited, a woman claiming to represent 'Windows', noting that mistakes from my computers have been detected.  She was willing to provide the ID of the computer for the affected computers.  This sounds like I've been hacked.  Microsoft made the unsolicited calls?

  None of my firewall or Internet security suites save a problem.

  Thank you

  Ed

  Hello EdFox_45,

  Unless you have a prepaid support contract with Microsoft, then Microsoft never call you about the problems with your PC.

  Without a doubt, it's just another scam.

  While your computer will download the files automatically to Microsoft to let them know when the problem occur (assuming that you have accepted the option of customer experience). However, all files that are downloaded are completely anonymous. Microsoft do not have an idea from the files, so all you should ask yourself is "how this woman knew had problems on your PC. The answer was a simple guess.

  As long as you don't give them access to your PC then you'll be fine.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• We received a phone call saying that Microsoft could not send us updates. Is this a legitimate call and you can do the updates direcetly online?

  We received several calls saying updates could not be performed on our computer.  We were warned that the computer may crash.  They asked us to turn on our computer and they would try to make updates in this way.  I have a question the legitimacy of the request and how they got to our phone number.  Please respond by email and tell me it is OK.  In addition, the appellant also had a strong accent, it was very difficult to even understand.  Thank you for your response.

  Scam!

  I received a phone call from someone who claims to have a Virus
  http://answers.Microsoft.com/thread/4489f388-d6de-416d-9158-0079764bb001
  (10 Aug-09 &ff; 44 pages/88 posts from 27 Jan-12)

  Avoid scams phone & other support Tech Cyber scams
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Avoid scams that use the Microsoft name fraudulently [phone & email]
  http://www.Microsoft.com/security/online-privacy/msName.aspx

• Phone call from Windows Support is authentic?

  I just got a phone call from a man named Philippe de Windows Support. He said that he was receiving reports of errors in my windows and asked me to check Computer Management Applications to find errors. He asked me to remove these errors. I could not remove so he said: if I went to a Web site that he could delete them for me. I refused to let him to the computer via the code and said that I would like to remind him. His number was 02032865123, he said, that it has been supported Windows. He had an Indian accent. It is a call?
  It's my son e-mail account, but it will transmit to me.

  This is HOAX and FAKE for sure. Microsoft will never contact you unless call you them first and ask for help. Microsoft will never know which PC encourage error.

  I suggest you take a look at:

  http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/

  You may report it to your local Department of fight against fraud.

• Phone call saying they were by microsoft.

  I got a phone call from someone who claims they were by microsoft and that they were doing an investigation because they had all windows 11 launch. the phone number was 44073.they asked if it was a portable computer or a computer and if it's vista or xp. I cannont do not forget what else they wanted to asked.i declare it but also do I need to be wary on my computer on which they could have done or will do?

  It is a very common scam. You give them a credit card, did you? You allowed to connect to your computer remotely?

  http://www.Google.com/#hl=en&source=HP&q=telephone+tech+support+scam&AQ=f&AQI=&aql=&OQ=&gs_rfai=C31z1vzlQTNeaL4v8jQPCjsj3DQAAAKoEBU_QZfBh&FP=be6e6cdec64325cd

  MS - MVP - Elephant Boy computers - don't panic!