Phone call telling me that they come from Windows and it is on my computer - make these calls?

I see others have similar appeals - so, what is the answer to these other positions?

Hello - what someone has an answer yet?

First of all, note that when you ask "do * you * make these calls?" you apparently think you are addressing here Microsoft.

You are not. It is a forum for peer support. We just are all users of this version of Windows here, help each other if and when we can. We are not Microsoft employees (not even those of us with 'Microsoft MVP"behind our names; it is an honorary title for having provided useful advice) with the exception of an occasional Microsoft contractor or an employee.

Second, the call was

a scam and with all the names and phone numbers, one that has become very common these days. See http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
and http://www.howtogeek.com/180514/the-%e2%80%9ctech-support%e2%80%9d-scammers-called-htg-so-we-had-fun-with-them/

In addition to their money get on your part for the inaction of any value, if you let them into your computer, who knows what they were doing here or what confidential information, they stole.

So if you have done so, I highly recommend that you do both of the following immediately:


1 do a clean reinstall of Windows.

2. * after * reinstallation of Windows, change all your passwords, especially all of banks or other financial sites.
Since they * could * have installed a recorder of strikes, simply changing your passwords without first reinstalling Windows may not be good enough.

Tags: Windows

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