Phone calls from Microsoft technical team

Similar Questions

• Phone call from Microsoft Technical Department?

  I just got a phone call from someone who said they were by Microsoft and I have an internal virus and wanted to connect to my computer. It's for real? He gave me a call back number and it was 425-247-0940. He said he was from the Technical Department of Microsoft.

  I just got a phone call from someone who said they were by Microsoft and I have an internal virus and wanted to connect to my computer. It's for real? He gave me a call back number and it was 425-247-0940. He said he was from the Technical Department of Microsoft.

  It is a popular scam. Microsoft has no unsolicited phone calls. Better to hang up immediately.

• Receive phone calls from Microsoft Technical Support. Is it a scam?

  I continue to receive phone calls, saying they are Microsoft technical support they said that I have problems with my computer and press the windows button and r to pick up errors in the event they then gave me a code to seek this place which grew up mistakes they said then that they would pass me to a technician who would delete these for me and to speed up my compy before it crashed .i their said that I was on my way while they ring back later I'm good at persuming this is a scam and could they have already gotten access to my computer

  If the scammers already accessed your computer depends on if you gave them access to your computer.

  Suggest you read the following:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  If they call back tell the caller that you have contacted the police.

• Phone call from Microsoft Technical Department: C

  IM afraid, I got a call on my cell and I didn't know it was fake, I had the opinion of the team, but once he asked my credit card number or account that I said I didn't have a cause im young (15 to turn) and he scram by saying 'Thank you for wasting my time' Indian voice , im afraid will something happen to my laptop, or something I uninstalled which may have been installed by them, but I'm still very afraid

  See http://answers.microsoft.com/en-us/windows/forum/windows_other-security/ammyy-scam/f3584507-1b40-48f4-971d-0aea83b2114c

  Good luck...

• I just had a phone call from microsoft/windows technical help

  I feel so stupid that I fell for this but I don't

  so my not very different history of all these other... Indian guy asked all week saying he needed emergency talk to me on the serious malicious virus on my computer. He said it was from Microsoft technical and necessary support about half an hour of my time. I asked him to ring back several times because with young children, it was never the right time. Anyway, he called again this morning and I thought I had better address this issue as it sounded quite serious, it sounded very authentic for me and in my mind, I thought that somebody to call me every day this week, he must be who he is, he said.  so he took me through a website (I think it was logmein123) and asked me to enter a code and said that his colleague would then control my computer.  which she did, all the time the guy was on the end of the phone explaining what she was doing.  She presented as andrea williams from the Manchester direction! She then spent over the next 40 minutes on my computer. towards the end the guy says ok we have identified as you can see (I could see some sort of thing report on my computer at this point) we found quite a few mistakes - we can fix these for you. OK, I said. Andrea williams then says I have to download to your computer one of these options (it then lists the 4 different but recommend the 4th option at a cost of £289 I foolishly said okay.)  a form then appeared on my computer asking for my card details name address date of birth ect - what I have briefed (BTW im currently hitting my head on the table where I'm writing this at my stupidity!)  Fortunately my beautiful Bank was on the ball and refused a payment. This was the point that they have began to have a bit narky with me.  the guy said he was going to pass me to andrea from Manchester who would talk to me in person to try to settle this payment. me thinking that I was going to talk to someone with a manchester accent... don't be stupid... .i started talking to another very Indian lady who was very rude and very impatient with me. then she said to me (Yes told me) do to ring my Bank while it took place on the line to address this issue. It was then I thought no Ive has had enough and finally, alarm bells began to ring! (all right all right I recently had two children, you know)
  !). I told him that I would call the Bank later. reluctantly, she said ok, but said she'd call me in an hour - I said all that. It's then the strange thing happened - I tried to disconnect my computer, but it forced somehow back to and typed a message saying that please let me connected disconnect.  I typed a message and said you have learned to be pleasant and able to stop everything. then (the storys stops not here oh no) it sounds me only true to his word back an hour the second later. and said - have you talked to your bank. I said yes. What did say, she said. I said, that they said that you are a crook. at this point she just freaked out at me. told me that I needed psychiatric help. so I said, and you have to find a good job and stop robbing the people hard earned money there. then she said something quite scary. She said you wait awhile and just see what we are capable of... I hung up and then cause a chill went down my spine.
  Sorry to go on and give you every little detail but despite jokes he really shake me and I hope that warn you other people that these people are horrible and won't stop not stalking you until they get what they want, even when they have been rumbled. they have no scruples or even care about their effects on people.  They you in real, and they are completely credible.  After the call I informed fraud action (UK) the 03001232040 that gives you a reference of crime and pass information to the police. I was also advised to get a reputable company computer to look at the computer where they left any damage to the computer.
  can someone advise in the meantime if I need to do anything with regard to my computer, like most I'm now worried that they have endangered the security of my computer. also can they get on my computer once again without knowing me.

  Suggest you read the following: http://ask-leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  Recommend you cancel card credit/financial accounts that could be in your computer and change all passwords and have you reformat/reinstall your operating system.

  http://Windows.Microsoft.com/en-us/Windows/help/install-reinstall-uninstall

  Your computer and information (financial or other) must be considered as a compromise. You can uninstall everything related to logmein123 (which is a program legitimate and it is doubtful that the scammers could not back into your computer), but I wouldn't recommend that you even connect to the internet until it is reformatted.

  Good luck...

• A phone call to Microsoft technical support trying to supposedly help to fix a PC infection

  Hello

  FYI, I received a phone call in Somerville tonight of a number blocked a man with bad English. Maybe Indian, who claims to be from Microsoft Technical support telling me that he needed me to turn on my computer to correct an infection.  He gave me 213-221-3528 recalled, I tried, but does not seem to be a real company.  I think it was a con man.

  Pete V

  When the fake malware phones
  http://blogs.technet.com/b/MMPC/archive/2013/03/06/when-fake-malware-phones.aspx

• I got a phone call from microsoft that malicious software is installed on my computer

  I live in Toronto, Canada. Someone called me and told me that she calls me from Microsoft and said some malware is installed in my computer and she told me to turn on your computer and do the instruction, she tells me.  I do not trust it because it's weird to have a call from microsoft on Saturday evening at 7:00. I said what happened if I didn't, she told me that she disconnects my server computer and tell my provider to block my IP address! I asked his emp ID, name and Department she calls, it just pass the phone to his supervisor, and when I insist on my view that I'm not you trust, he told me that you don't have any technical information. and it was very very rude... Finally I hung upward and the lady called me again and gave me this info: name: Abam Sorgr, empID: 21536 Windows operation system Dept., at Montreal, Canada, she gave me her employee ID:21536, the phone, her name was 65391989 which don't belonge to the Canada. I told him I check from microsoft and you can call me tomorrow. and now I have no idea?

  These phone calls are usually of a person representing Windows rather than Microsoft, but in any case, the call was nothing else than a phishing attempt! Do not give any information.

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls (e.g. RCMP). Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! Please do not take into account these calls and hang up immediately.

  On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

• Phone call from Microsoft system claiming suffered a virus attack.

  original title: friend or foe?

  I just put the phone of a female with an Indian accent who says she is from Microsoft and called to tell me there are viruses in the back of my system that should remove because they cause problems with Microsoft Server? Or something along that line.  She was very convincing. Asked me to go to the event viewer, and there is a long list of errors and warnings. She said she'd help me eliminate those events brewed. I had concerning Web Site page asking me to download a software to "share the computer" when I realized that if I download this and they are not what they say there are, they could access my computer.  Big voice in my head told me not to download and I said female operator that I was not willing to do this because I don't know if she is who she says she is and contacted Microsoft myself. She said (do crosser per minute) she's trying to help me and if I do not eliminate the problem that it would remove Microsoft from my system immediately and which will remove all the icons and I would not be able to access Microsoft on my computer ever again. After repeating again once I will contact Microsoft myself so I know that I am speaking to a real fair operator repeated herself and his threats. I just hung up. I felt quite upset and confused. I'm not computer savi but know that there is no disadvantages. I hope that I stopped just in time before they could access anything whatsoever. Didn't upload the software, that they asked me. I'll be ok?  Would really appreciate a response. Thank you

  Scam. You did well by hanging up and as long as you do not download anything whatsoever, everything should be good.

  See: http://www.microsoft.com/security/online-privacy/msname.aspx and

  See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows
  • Windows repair center
  • Microsoft technical support
  • Microsoft technical support
  • Windows Support Group Technical Department
  • Microsoft Research and Development Team (team of Microsoft R & D)

• Phone call from Microsoft on the collapse of my Windows Firewall?

  I just got an unsolicited phone call that was supposed to be from Microsoft on my firewall Windows being collapsed. I did what he asked and hung up. According to my computer my firewall Windows works fine. What's the story with that?

  Thank you

  TomS

  Hello

  It's a SCAM.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Report phone scams

  • Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.

  • In the United States, use the form of complaint to FTC Assistant.

  • In Canada, the Canadian Centre for fight against fraud can support.

  • In the United Kingdom, you can report the fraud as well as the unsolicited calls.

  See you soon.

• Fake phone call from microsoft about an error report which does not send

  a phone call on my landline today which is active for 2 weeks of the gentleman called Sam Parker claiming that it was Microsoft. He said that my computer was going slowly and that an error report had them alerted to the fact that certain safety ripped on my computer? There therefore eft with unfamiliar programs on here etc etc. Me being the shocking type said I saw the error message but not him hadn't sent because it crashed me the kick-off of the system. He didn't want to log on and it me by happen then to the technical team who could advise me where they were and I could remove them. All this happened yesterday, or the day before that I don't remember. I told him I wasn't going to do this as it could be anyone and asked for a phone number to call later today on. He gave me the number, but when I tried to ring it says wrong number and if I use the reminder it bleeps just like the engaged tone. Ayone can tell me if he's a jerk or real please? Thank you very much

  For more information on this type of scam, see the following:

  http://social.answers.Microsoft.com/forums/en-us/w7security/thread/e5576f0a-827e-4fc0-a4b1-707add212065

• I get phone calls from "microsoft" and phone number to see if it is legitimate. The India what it seems.

  Bogwe I think, he wouldn't give me any info just kept asking if I was the owner of the account. I had problems with my computer, he said. Not really. No phone number that I could call back to see who it was, really, Miss 1 number on my caller ID. I think that scam and also sounded like he was English Eastern decent, broken. BEWARE! Microsoft you must put a warning message it will last eternally.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Phone calls from "microsoft."

  Every two weeks I get a call from what sounds like an Indian according to the company, indicating that they are microsoft and note that my computer sends reports of errors to microsoft, they want access to my computer to show me the 'mistakes', let know me it will be cool and ask my bank details. I refuse all and ask them not to phone again. It's probably all a scam?

  It's a scam. There have been several peeps asking and reporting recently the same thing here.

• Phone call from Microsoft windows scam

  Hello

  I received a phone call saying he was Microsoft Windows and there are system reported that my computer was full of viruses and malware, and they said that my computer was sending viruses in e-mails that they lock my email account in order to protect others. They knew my name and said they could make me a lot if I could prove that I was learned as they need my bank details to level from 4 years of life support that will continue with new computers to replace old. I stupidly gave details as he said that if I did it would install antivirous in the computer as a dinner he says my current software wasn't good.

  Then he forced me to enable remote assistance and took me to the purchase for Business Package of distance page help for New World Services Inc. and forced me to enter my data I did. After completing the session, I received an email of New World Services Inc., saying that I had bought the business package and looking upward found only for four years. I then went to my Bank and the cashier told me it was a scam and I got mannaged to cancel the card before it empied my account although New World Services Inc. did take £252.00 my account and told them about the scam and that I don't want there services and do not call me.

  I always get calls saying they are Microsoft Windows or they are malicious and calling about my computer with virus software and when I don't, thank you and hung up there have been moments when someone else says the exact same words as little as an hour later, well that people call regularly as now I know most of them as soon as they speak.

  They installed ammyy to allow access through my firewall to send windows logs them so with selected McAfee frirwall and ammyy blocked as they had shown me the observer of events the adminastrative events and said cuircles reds are virouses and yellow triangles are malware. When I said that the red circle is when I did a forced when troubleshooting stop where I pressed the button for a few seconds.

  Then I got a phone call saying could I turn on my computer as the info from my computer that has virouses and malware had said. If blocking ammyy had worked as before they were able to tell red any yellow order of events. So I then removed my computer ammyy and that they would not receive the ball more.

  When after I dial to get phone calls not the last call, I get when they called and get that they do not have the number of appellants and it has afflicted me that sometimes there was as little as an hour between calls, it seems I'd barr the number of fraudsters and barr New World Services Inc. If they continue to call and if need be I have to change my phone number.

  1. contact your credit card company, if you had given the scammer, your credit card number.

  -Cancel the card and ask for a replacement with different identification number.
  -If you have paid the scammer with your credit card. The card has been compromised.

  2. contact your bank.
  -Change the account.
  -Change the PIN code.

  3. If you saw the crook of remote access to your computer, it is compromised.
  -Reinstall Vista
  -Use another user name and password.

  4. talk to your local law enforcement... If you want to go that far.
  -Ask to speak to people in the Department of wire fraud. See if something can be done about it.

  5. change the phone number.
  -Scammers will call you. They will not stop.

• Phone call from Microsoft about the hotmail account is showing a suspicious activity

  Hello

  I just received a phone call on my cell phone, to a call center in India and that the appellant asked if I recently authorized a person outside the country to use my hotmail account?  They see any suspicious activity and suggest that change my password right away.  Is this true for they really would call me for this?  Can they see this information?  Should I change my password? the # they called from is 678909876

  Please advise,

  Dominique

  Hello

  It is a SCAM. This is FALSE. Microsoft never, ever call you with these questions. As long as you don't give them any information, or give them access to your computer, you should be fine.

  You will find this page useful in this regard.

  Thank you

  Party of Lighthouse

• a phone call from microsoft tech

  Hello I received today a call from an unknown number with the name 'mdhassanwarsi '.

  I reside in canada and who speaks with an Asian or Indian accent told me that my computer has files Pirates
  and told me to go to my computer and it will prove to me it is an authentic microsoft agent
  He knew my name and of course my phone number
  After talking, he said he'll call his supervisor and I hung up
  He called after that I have twice has failed
  what I would do in this situation?

  what I would do in this situation?

  One moment. It is a widespread scam. Your bank does not call request you your PIN credit card and Microsoft does not call its customers to request access to their computers.