phone em326g and motorcycle tools

I can't get phone tools to connect em326 w / my. When connecting manually Assistant configuration of device/w, (such as the auto-connect doesn' recognize the phone), it reads:

* Modem Identification

* Opening Motorola USB Modem

* Not accessible or in use by another application

the phone USB is set to "modem".

I have usb motorola modem listed in Windows XP device mgr. Also downloaded and unpacked usb update, V.3.9 motorcycle. I am using a usb cable for bike (but same results w/other cables).

Any help would be appreciated.

Thank you, bjh

If your 326G lies on the Net10 network then... Motorola Phone Tools is not supported on this phone. The USB cable to charge the phone. If you want to connect your phone to your computer to transfer files, you need a Bluetooth Dongle.

What part of the telephone Contact that you are transfer you must be to this article on your phone when using the Bluetooth software that comes with the Dongle.

Tags: Motorola Phones

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