PHONE STUCK IN THE APPLE LOGO!

So my phone was working and I took it, started to use it and then the screen went black and the apple logo appeared and its been stuck with her since... what I have to do this take off?

This article offers possible solutions.

https://support.Apple.com/en-us/HT201412

Tags: iPhone

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  • iMac 8.1 stuck on the apple logo

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    At 2BG memory when the problem started

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    Inserted the installation disk, turned on the computer while holding D key. A ran Apple Hardware tools (tests of short or long). This error message came up twice with different numbers of rpm: 4MOT/1/40000003: drive HARD-110. I know that it's the hard drive fan. Computer repair man came out. Thought problem may be because I only had 2 GB of memory and ran only to open the Lion of mountain with several programs. Upgrade to 4 GB memory, which is recognized by the computer. But the computer still does not start correctly. Tried the Single Mode and run/sbin/fsck - fy. Said it seemed OK, but changed the volume. Ran he says once again and everything seemed OK. Still will not start.

    When I start in the disc, part of the grey background Utilities is missing. If you move the cursor on the screen, the gray background fills.

    Also, when I try from normally I get startup chime, the apple logo and the spinning wheel. After that make a spin the wheel stops, there is sort of a Flash, then the wheel goes and remains the apple logo. I can hear the computer tries to do something, then the arrow cursor appears and can be moved around the screen. It's like that.

    Also installed Mountain Lion on a USB key, it made the startup disk and tried to start the computer normally. Still will not start.

    Any ideas or suggestions for what could be wrong or other things to try?

    1. the present proceedings is a diagnostic test. It doesn't change anything for the better or worse and therefore, by itself, will not solve the problem. But with the help of the results of the tests, the solution may take a few minutes, instead of hours or days.

    The test works on OS X 10.8 ("Mountain Lion") and later versions. I do not recommend running it on older versions of Mac OS X. It will do no harm, but it will not do not much good.

    Do not be put off by the complexity of these instructions. The process is much less complicated than the description. You make the tasks more complicated with the computer all the time.

    2. If you do not already have a current backup, please back up all the data before doing anything else. The backup is needed on the general principle, not because of what anyone in the test procedure. Backup is always a must, and when you encounter any kind of problems with the computer, you can be more than the usual loss of data, if you follow these instructions or risk not.

    There are ways to back up a computer that is not fully functional. Ask if you need advice.

    3 here is instructions to run a UNIX shell script, a type of program. As I wrote above, it doesn't change anything. It does not send or receive data over the network. There is no to generate a report on the State of the computer human readable. This report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents for me or someone else.

    You should ask yourself if you can believe me, and if it is safe to run a program at the request of a foreign national. In general, no, he's not sure, and I encourage it.

    In this case, however, there are ways for you to decide if the program is safe without having to trust me. First of all, you can read it. Unlike an application that download you and click to start, it is transparent, anyone familiar with the code can check what it does.

    You may not be able to understand the script yourself. But variations of it have been posted on this site several times over a period of years. One of the million registered users to have read the script and set off the alarm if it was dangerous. Then I wouldn't be here now, and you would not be reading this message. See, e.g., this discussion.

    However, if you cannot satisfy yourself that these instructions are safe, do not follow them. Ask other solutions.

    4. here is a general summary of what you need to do, if you decide to go forward:

    ☞ Copy text from a particular web page (not this one) to the Clipboard.

    ☞ Paste into the window to another application.

    ☞ Wait for the test to run. It usually takes a few minutes.

    ☞ Stick the results, which will be copied automatically, in a response on this page.

    These are not specific instructions; just a glimpse. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait and paste it again. You don't need to copy a second time.

    5. try to test in conditions that replicate the problem, to the extent possible. For example, if the computer is slow intermittently, run the test during a downturn.

    You may have started up in safe mode. If the system is now in safe mode and works pretty well in normal mode to test run, restart as usual before running it. If you can test only in safe mode, this.

    6. If you have more than one user and a user is affected by the problem, and the user is not an administrator, and then run the test twice: once under the affected user and one administrator. The results can be different. The user that is created automatically on a new computer, when you start it for the first time is an administrator. If you are unable to log in as an administrator, verify that the user concerned. More personal Mac have only one user, and in this case this section does not apply. Don't log in as root.

    7 load the linked web page (the site "Pastebin.") Press the combination of keys command + A to select all the text, then copy it to the Clipboard by pressing command-C.

    8. start the Terminal application integrated in one of the following ways:

    ☞ Enter the first letters of his name ("Terminal") in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing Command + V, then press return. The text that you pasted should disappear immediately.

    9. If you logged in as an administrator, you will be prompted for your login password. Nothing displayed when you type. You won't see the usual points instead of the characters typed. Make sure that caps lock is turned off. Type carefully, and then press return. You can get a warning to be careful. If you make three unsuccessful attempts to enter the password, the test is still running, but it will produce less information. If you do not know the password, or if you prefer not to enter, just press back three times at the password prompt. Yet once again, the script will run.

    If the test takes much longer that usual to run because the computer is very slow, you can be prompted for your password a second time. The permission you grant by entering it will expire automatically after five minutes.

    If you are not logged as an administrator, you will be prompted for a password. The test will run. It just will not do anything that requires administrator privileges.

    10. the test may take a few minutes to run, depending on the number of files you have and the speed of the computer. A computer that is abnormally slow may take more time to run the test. During execution, a series of lines is displayed in the Terminal window like this:

        Test started
            Part 1 of 4 done at: … sec        …        Part 4 of 4 done at: … sec
        The test results are on the Clipboard.
        Please close this window.

    The intervals between the parties will not be exactly the same, but they give an approximate indication of progress.

    Wait for the final message "Please close this window" appear - again, usually within a few minutes. If you don't see this message in about 30 minutes, the test probably won't be completed within a reasonable time. In this case, press the Ctrl + C key combination or the point command to stop it. Then go to the next step. You will have incomplete results, but still something.

    In order to get results, the test should be allowed to perform or be stopped manually as shown above. If you close the window of the Terminal, while the test is still running, the partial results will not be saved.

    11. when the test is completed, or if you manually stopped, leaving the Terminal. The results have been saved to the Clipboard automatically. They do not appear in the Terminal window. Please do not copy from there. All you have to do is start a response to this comment and then paste it again by pressing Command-V.

    At the top of the results, there will be a line that begins with the words «Start time.» If you do not see that, but rather to see a mass of gibberish, you wait for the message "close this window". Please wait and try again.

    If personal information, such as your name or e-mail address, appear in the results, make anonymous before posting. Usually it will be not necessary.

    12. in the validation of the results, you see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the software which manages this website. Thanks for posting the results of the tests on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

    13. When you are finished with the test, it is gone. There is nothing to uninstall or clean.

    14. This is a public forum and others can give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but all that you can not be. For others who choose to run it, I do not recommend that you view the results of test on this Web site unless I ask.

    15. the related UNIX shell script is a notice of copyright. ASC readers can copy for their personal use. The whole nor any part can be redistributed.

  • iPad stuck on the apple logo

    IPad is stuck on the Apple logo and halfway along the slide to download

    was reset as the wifi would not connect

    This can help:

    Press and hold the power button / stop and the Home button at the same time, the corners of the black screen,... .in taking... When you see the white apple logo appear to leave bot buttons go.

  • IPod 160 GB Classic is stuck on the apple logo. I have reset several times and I can not put in DFU mode or resets it to take. Done all the help topics that I have seen here and nada... Please help

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    That may mean the iPod has a hardware problem, such as a faulty hard drive or the logic board.

    When you do a Reset (press and hold the Menu and Center buttons), going blank at the start before the Apple logo returns the screen to the iPod?  Or do you mean that the Apple logo is 'stuck' and it doesn't go away when you try of the reset?

    Is the "DFU mode" procedure for disc Mode.  Have a look here to confirm that this is what you have tried

    How to put your iPod in disc - Apple Support mode

  • Why my iphone 6 more stuck with the apple logo and the black screen after the factory reset?

    I'm selling my iphone 6 Plus I did a factory reset, but it has stuck on a black screen with the white apple journal for more than an hour, why what is happening?

    Force the restart: press the lock and home buttons until the Apple logo appears again.

  • 6 s IPhone is stuck on the apple logo

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    Try press and hold pressed the buttons home and power together for 30 seconds or until you see the Apple logo reappears.

  • Cannot update or restore Iphone 6 +. stuck on the apple logo or itune icon

    Hello

    I can't update iphone, the process is blocked when the firmware is updated (50% of the update/restore process)

    iTunes show me the error code (- 1).

    below the error log

    Thank you and best regards.

    [21:26:30.0783] bbupdater: collection of core dump disabled

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    [21:26:30.0783] update [Baseband] error - the operation couldn\U2019t ended. (Error 1004 RamrodErrorDomain - update_baseband: has no mark baseband info)

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    [21:26:30.0783] 0: RamrodErrorDomain/3ec: update_baseband: has no mark baseband info

    [21:26:30.0783] 1: BBUpdater/2f: gatherPersonalizationParameters in the second stage failure

    [21:26:30.0783] cannot convert the wand error 1004

    [21:26:30.0783]

    [21:26:30.0783] = exit restore is completed.

    [21:26:30.0789] AMRAuthInstallDeletePersonalizedBundle

    [21:26:30.0872] : restore failed (result = - 1)

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    [21:26:30.0873] depth: 0 error: AMRestorePerformRestoreModeRestoreWithError failed with the error:-1

    [21:26:30.0873] depth: 1 error: the operation could not be completed. (AMRestoreErrorDomain-1 error - failed to handle the kind of message StatusMsg)

    [21:26:30.0873] error in depth: 2: the operation could not be completed. (AMRestoreErrorDomain-1 error - failed to update the firmware of the device)

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    [21:26:30.0873] error in depth: 4: the operation could not be completed. (Error 1004 RamrodErrorDomain - update_baseband: has no mark baseband info)

    [21:26:30.0873] depth: 5 error: the operation could not be completed. (Error 47 BBUpdater - has no gatherPersonalizationParameters in the second step)

    Click/click on the "1" in the first row of the first table > help with iOS update and restore errors - Apple Support ""

  • Dropped my iphone 6 in water, just the apple logo appears

    I dropped my iphone in the water two days back... I tried to turn off immediately, things would turn itself after a few seconds... I let it run out of battery, and finally he was out... I let it dry... Tried to remove the water forms all grooves... It's been 2 days now... I plugged it to load but it is now stuck on the apple logo. Nothing happens... For awhile, there was a red screen of death (I looked at the name) but now it's just the apple logo. This means - my phone is dead and needs a replacement? Any idea what I should do next?

    Shri.Chavda wrote:

    This means - my phone is dead and needs a replacement? Any idea what I should do next?

    That's right - you need to bring it to an Apple store or Service Center for repair for a replacement (the cost depends on what type of insurance you have and where you are - I mean what country) allowed

  • IPhone 5 Asia showing the apple logo can be reset?

    I have an iPhone 5 s with a hardware problem. I can get into recovery mode and to connect to iTunes, restoring and updating seems to be the case, but the phone then uses the Apple logo when finished. It will not shut down.

    Any ideas?

    If your iPhone or iPad does not respond, try the steps here:

    https://support.Apple.com/en-us/HT201412

  • IPod touch 6 generation is passed in brick mode and I restored with put it in dfu mode and restored factory via itunes and it says that it has completed the restoration. And it the ipod starts up and has the apple logo and a loading bar which is st

    IPod touch 6 generation happened in brick mode and I restored it by the he output in dfu mode and restore to the factory via itunes settings and it says it has finished restoring. And the ipod starts up and has the apple logo and a loading bar that do not move and it's stuck and it's been a week and I've done this process over and over

    Hi, Slkdogg1.

    Please visit Apple support communities.

    I understand that you cannot restore your iPod touch, and it looks like it is stuck on the Apple logo with progress bar.  I would like to start by going through the steps outlined in the article below.

    The Apple logo with the bar of progression after the update or restore iPhone, iPad or iPod touch

    If this does not resolve the problem, try to go through the troubleshooting steps in the articles below.

    Solve the iOS update and restore error in iTunes

    Resolve alerts related to USB in iTunes

    See you soon

  • My phone is frozen on the apple logo.

    My phone is frozen on the apple logo.

    Try a reboot of the force.

    Press and hold the Home and Sleep/Wake buttons for at least ten seconds, until you see the Apple logo.

    If this does not help, try the Recovery Mode > If you cannot update or restore your iPhone, iPad, or iPod touch - Apple Support

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