Photo Gallery crashes
In recent months, Gallery of photos Windows (and Live Photo Gallery) began crashing no particular reason - just when you browse the gallery. I tried to update the database, but it works for a short period. I read that the codecs can sometimes be a problem with video files, but I only installed the Vista Codec Pack. The crash report that library throws up is:
Signature of the problem:
Problem event name: APPCRASH
Application name: WindowsPhotoGallery.exe
Application version: 6.0.6000.16386
Application timestamp: 4549b56d
Fault Module name: CLVSD.ax
Fault Module Version: 5.0.0.2023
Timestamp of Module error: 4129dd5b
Exception code: c0000094
Exception offset: 000024b 8
The system version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional information 1: fd00
More information 2: ea6f5fe8924aaa756324d57f87834160
Additional information 3: fd00
Additional information 4: ea6f5fe8924aaa756324d57f87834160
It's very frustrating because we use it (so far) great program for all our media cataloging and marking, and we do not want to change. We run Vista SP1 from HP. Any help would be greatly appreciated.
Kelly and Rob
Hi KellynRob,
Thanks for posting on the Microsoft answers Forum.
There are recent updates made to this computer?
Please see the following article for an update for SP1:
http://support.Microsoft.com/kb/952709
After downloading this update please see if the Windows Photo Gallery crashes when you browse the gallery.
Please let us know if it helped to solve your problem or not, so that we can help you.
Robyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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Application timestamp: 4549b56d
Fault Module name: StackHash_6420
Fault Module Version: 6.0.6002.18005
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Visit our Microsoft answers feedback Forum and let us know what you think.
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The following article might be worth a visit:Stops Windows Live Photo Gallery (944221)
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http://support.Microsoft.com/default.aspx/KB/944221/en-usVolunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.
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Crashes my Windows Photo Gallery
When I opened the Windows Photo Gallery it stops working. I don't know what to do about it. I looked for updated and I don't see any for this program. I really need help :)
This is the detail of error I have:
Signature of the problem:
Problem event name: APPCRASH
Application name: WindowsPhotoGallery.exe
Application version: 6.0.6000.16386
Application timestamp: 4549b56d
Fault Module name: MSVCR80.dll
Fault Module Version: 8.0.50727.4053
Timestamp of Module error: 4a594c79
Exception code: c0000005
Exception offset: 000173bd
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information 1: fd00
More information 2: ea6f5fe8924aaa756324d57f87834160
Additional information 3: fd00
Additional information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
When I opened the Windows Photo Gallery it stops working. I don't know what to do about it. I looked for updated and I don't see any for this program. I really need help :)
This is the detail of error I have:
Signature of the problem:
Problem event name: APPCRASH
Application name: WindowsPhotoGallery.exe
Application version: 6.0.6000.16386
Application timestamp: 4549b56d
Fault Module name: MSVCR80.dll
Fault Module Version: 8.0.50727.4053
Timestamp of Module error: 4a594c79
Exception code: c0000005
Exception offset: 000173bd
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information 1: fd00
More information 2: ea6f5fe8924aaa756324d57f87834160
Additional information 3: fd00
Additional information 4: ea6f5fe8924aaa756324d57f87834160
====================================
Your photo library database may be corrupted.Maybe the following article offers some ideas:
Stops Windows Live Photo Gallery (944221)
answer or does not start
http://support.Microsoft.com/kb/944221/en-usFor Windows Photo Gallery... just change the path:
XP
C:\Documents and Settings\ > user name<\Local>\Local>
Application Data\Microsoft\Windows Photo GalleryVista
%UserProfile%\AppData\Local\Microsoft\Windows photo GalleryAfter Renaming Pictures.pd4 you will need to re-catalogue
your photos and some tags may be lost. If the name change
Pictures.PD4 does not solve the problem... you can delete
the new Pictures.pd4 file and change the name of the
origin to Pictures.pd4 and the catalog file should
be restored.In later versions of Windows Live Photo Gallery...
the name of the file is Pictures.pd5.Maybe Windows Live Photo Gallery is worth a try.
(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)Download Windows Live Photo Gallery
http://explore.live.com/Windows-Live-Photo-Gallery
(There are other applications included in the download...
Uncheck the ones you don't want)Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.
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