Photos crashes at the start of the App

OS X Photos falls down in a few seconds after I open it

I am sure that the problem is specific to this library, as two other libraries of Photos I charge upward without crashing or any other question

I had enough time to play with some preferences before accidents, such as the photo stream and iCloud sharing power. Unfortunately, none of this makes a difference. Ive tried to fix the library, start in Safe Mode, reset the PRAM and NVRAM, erase all caches related Photos user/library/containers to issue records, even to reinstall OS X in the hope that it was an app - none of this has made a difference.

Before it is suggested, I am fully aware that you can open the library package, enter full of photo files folders and drag them all to a new library empty. If it's preventable, I really want to do. My current library contains more 50 000 photos, many have been published. Moving to through would be thorough and above all, I would lose the links between original/editing photos, much metadata, etc. - which are too important to sacrifice, if there is actually a way to fix the library

I've seen other users showing similar problems with their own libraries, but none of them apply to mine. Many of their problems have been resolved with updates, which did not help to solve my problem. I hope someone knowing a lot more technical that me can help to understand this

Measurements:

MacBook Pro 13 "(2012)"

OS X El Capitan 10.11.4

8 GB RAM

Double 2.9 GHz Intel

Here is the original section of the crash report:

Process: Photos [1043]

Path: /Applications/Photos.app/Contents/MacOS/Photos

ID: com.apple.Photos

Version: 1.5 (370.42.0)

Generation information: PhotoApp-370042000000000 ~ 1

Code type: X 86-64 (Native)

Parent process:? [1]

Officials: Photos [1043]

User ID: 501

Date/time: 20:52:35.260 2016-04-02 + 0100

OS version: Mac OS X 10.11.4 (15E65)

Report Version: 11

Anon UUID: 886464CE-91C1-206B-CDDA-A024D4AB9B99

Time since started awake: 21000 seconds

Integrity of system protection: enabled

Crashed thread: the queue on the 13 expedition: com.apple.faces.GroupsManagerQueue

Exception type: EXC_CRASH (SIGABRT)

Exception codes: 0 x 0000000000000000, 0 x 0000000000000000

Note the exception: EXC_CORPSE_NOTIFY

Request for clarification:

Saving photos of the Foundation:

2016 04-02 20:52:21.220: alert notification of changes received: LiModelChangeGroup: 0x7ffa527234e0 > attention flags: full Replay (__59-[RKFaceChangesHandler startListeningForChangesFromMarker:] _block_invoke_2:173)

termination with exception of type std::bad_alloc eception: std::bad_alloc

Abort() called

Global tracking buffer (second chronological reverse):

5.077397 AppleJPEG 0x00007fff97df60fc [0x7ffa4ab84000] Options: 3264 x 2448 [FFFFFFFF, FFFFFFFF] 00025060

5.077397 AppleJPEG 0x00007fff97df5fae [0x7ffa4ab84000] decoding: C0 0x0CC00990 0x00CC304A 0 x 22111100 1697260 0x00000000

5.078165 AppleJPEG 0x00007fff97df505e [0x7ffa4ab84000] created session

AppleJPEG 0x00007fff97df5a11 [0x7ffa4ab84000] 6.404934 releasing session

6.461166 AppleJPEG 0x00007fff97df811c [0x7ffa4ab84000] decoding completed without errors

7.753534 AppleJPEG 0x00007fff97df60fc [0x7ffa4ab84000] Options: 3264 x 2448 [FFFFFFFF, FFFFFFFF] 00025060

Here is a copy of threads 13, mentioned in the crash report:

Wire 13 crashed: dispatch queue: com.apple.faces.GroupsManagerQueue

0 libsystem_kernel.dylib 0x00007fff92c13f06 __pthread_kill + 10

1 libsystem_pthread.dylib 0x00007fff9bd494ec pthread_kill + 90

2 libsystem_c.dylib 0x00007fff8b73c6e7 demolition + 129

3 libc ++ abi.dylib 0x00007fff97e88f81 abort_message + 257

4 libc ++ abi.dylib 0x00007fff97eaea2f default_terminate_handler() + 243

libobjc 5. A.dylib 0x00007fff9d1e44a6 _objc_terminate() + 124

6 libc ++ abi.dylib 0x00007fff97eac19e std::__terminate (void (*) ()) + 8

7 libc ++ abi.dylib 0x00007fff97eac213 std::terminate() + 51

8 libdispatch.dylib 0x00007fff8ede241f _dispatch_client_callout + 28

libdispatch.dylib 9 0x00007fff8edf51f9 _dispatch_after_timer_callback + 77

10 libdispatch.dylib 0x00007fff8ede240b _dispatch_client_callout + 8

11 libdispatch.dylib 0x00007fff8edf2675 _dispatch_source_latch_and_call + 2235

12 libdispatch.dylib 0x00007fff8ede6a83 _dispatch_source_invoke + 983

13 libdispatch.dylib 0x00007fff8ede7200 _dispatch_queue_drain + 1207

14 libdispatch.dylib 0x00007fff8eded707 _dispatch_queue_invoke + 549

15 libdispatch.dylib 0x00007fff8ede5d53 _dispatch_root_queue_drain + 538

16 0x00007fff8ede5b00 _dispatch_worker_thread3 + 91 libdispatch.dylib

17 libsystem_pthread.dylib 0x00007fff9bd464de _pthread_wqthread + 1129

18 libsystem_pthread.dylib 0x00007fff9bd44341 start_wqthread + 13

Wire 13 crashed with X 86 State of Thread (64-bit):

Rax: 0 x 0000000000000000 rbx: 0000000000000006 rcx 0 x: 0 x 0000700000634678 rdx: 0 x 0000000000000000

RDI: 0x000000000000b703 rsi: 0 x 0000000000000006 PBR: RER 0x00007000006346a0: 0 x 0000700000634678

R8: 0 x 0000000000000004 r9: 0x00007fff97eafa53 r10: 0x000000000c000000 r11: 0 x 0000000000000206

A12: 0 x 0000700000634800 r13: 0 x 0000000113401300 r14: r15 x 0 0000700000635000: 0x00007000006346e0

RIP: 0x00007fff92c13f06 rfl: 0 x 0000000000000206 cr2: 0x000000011a2b7710

Logical CPU: 0

Error code: 0 x 02000099

Trap number: 133

Thanks in advance for any comments, as everyone can offer

Crashed thread: the queue on the 13 expedition: com.apple.faces.GroupsManagerQueue

It could be related to faces and thumbnails.  This gives a test:

1 - Make sure you have a current backup of the library.

2 - Open the library package

3 identify and move all the contents of the folder thumbnails to the trash in the Dock.

4 - Open the problem with pictures library and check for any what improvement.

This was first posted by jetsam user in this topic to troubleshoot issues with faces: faces do not display icon photo might work for your problem.



jatsad 

30 March 2016 00 h 36

in response to leonie

Hey Leonie,

I tried the rotation back, and while he was working for as much as the thumbnails go, all the position of face recognition were all moved and non-aligned next to the face. So I decided to try something else.

A backup copy of the library and then selected in first Show Package Contents after right-clicking on the library. Then, I deleted everything under the thumbnails folder. All the thumbnails have been then regenerated successfully.

Much simpler and less time consuming than the rotation method.

Tags: Mac OS & System Software

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    Identifier:com.adobe.Photoshop
    Version:9.0.2 (9.0.2x312 [20060822.902x312 02:00 break] 9.0.2x311) (9.0.2)
    Code type:PPC (translated)

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    Thread 0 crashed: dispatch queue: com.apple.main - wire

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    Thread 1:

    0 libSystem.B.dylib0x80142afa mach_msg_trap + 10
    1 libSystem.B.dylib0 x 80143267 mach_msg + 68
    2 com.adobe.Photoshop0xb819440f CallPPCFunctionAtAddressInt + 206231
    3 libSystem.B.dylib0 x 80170259 _pthread_start + 345
    4 libSystem.B.dylib0x801700de thread_start + 34

    Thread 2:

    0 com.adobe.Photoshop0xb815acc0 spin_lock_wrapper + 90152
    1 com.adobe.Photoshop0xb8179c5b CallPPCFunctionAtAddressInt + 97763
    2 com.adobe.Photoshop0xb80c6b13 0xb8000000 + 813843
    3 com.adobe.Photoshop0xb80c0037 0xb8000000 + 786487
    4 com.adobe.Photoshop0xb80dd8e8 0xb8000000 + 907496
    5 com.adobe.Photoshop0xb8145397 spin_lock_wrapper + 1791
    6 com.adobe.Photoshop0xb801ceb7 0xb8000000 + 118455

    3 wire:

    0 com.adobe.Photoshop0xb815a8ff spin_lock_wrapper + 89191
    1 com.adobe.Photoshop0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2 com.adobe.Photoshop0xb80c6b13 0xb8000000 + 813843
    3 com.adobe.Photoshop0xb80c0037 0xb8000000 + 786487
    4 com.adobe.Photoshop0xb80dd8e8 0xb8000000 + 907496
    5 com.adobe.Photoshop0xb8145397 spin_lock_wrapper + 1791
    6 com.adobe.Photoshop0xb801ceb7 0xb8000000 + 118455

    Thread 4:

    0 com.adobe.Photoshop0xb815a8ff spin_lock_wrapper + 89191
    1 com.adobe.Photoshop0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2 com.adobe.Photoshop0xb80c6b13 0xb8000000 + 813843
    3 com.adobe.Photoshop0xb80c0037 0xb8000000 + 786487
    4 com.adobe.Photoshop0xb80dd8e8 0xb8000000 + 907496
    5 com.adobe.Photoshop0xb8145397 spin_lock_wrapper + 1791
    6 com.adobe.Photoshop0xb801ceb7 0xb8000000 + 118455

    Wire 5:

    0 com.adobe.Photoshop0xb815aa8b spin_lock_wrapper + 89587
    1 com.adobe.Photoshop0xb818c3eb CallPPCFunctionAtAddressInt + 173427
    2 com.adobe.Photoshop0xb818eeec CallPPCFunctionAtAddressInt + 184436
    3 com.adobe.Photoshop0xb80e88cb 0xb8000000 + 952523
    4   ???0x8aace896 0 + 2326587542

    Line 6:

    0 com.adobe.Photoshop0xb815a8ff spin_lock_wrapper + 89191
    1 com.adobe.Photoshop0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2 com.adobe.Photoshop0xb80c6b13 0xb8000000 + 813843
    3 com.adobe.Photoshop0xb80c0037 0xb8000000 + 786487
    4 com.adobe.Photoshop0xb80dd8e8 0xb8000000 + 907496
    5 com.adobe.Photoshop0xb8145397 spin_lock_wrapper + 1791
    6 com.adobe.Photoshop0xb801ceb7 0xb8000000 + 118455

    Line 7:

    0 com.adobe.Photoshop0xb815a8ff spin_lock_wrapper + 89191
    1 com.adobe.Photoshop0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2 com.adobe.Photoshop0xb80c6b13 0xb8000000 + 813843
    3 com.adobe.Photoshop0xb80c0037 0xb8000000 + 786487
    4 com.adobe.Photoshop0xb80dd8e8 0xb8000000 + 907496
    5 com.adobe.Photoshop0xb8145397 spin_lock_wrapper + 1791
    6 com.adobe.Photoshop0xb801ceb7 0xb8000000 + 118455

    Thread 8:

    0 com.adobe.Photoshop0xb815a8ff spin_lock_wrapper + 89191
    1 com.adobe.Photoshop0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2 com.adobe.Photoshop0xb80c6b13 0xb8000000 + 813843
    3 com.adobe.Photoshop0xb80c0037 0xb8000000 + 786487
    4 com.adobe.Photoshop0xb80dd8e8 0xb8000000 + 907496
    5 com.adobe.Photoshop0xb8145397 spin_lock_wrapper + 1791
    6 com.adobe.Photoshop0xb801ceb7 0xb8000000 + 118455

    Thread 0 crashed with X 86 Thread State (32-bit):

    EAX: 0x172bc530 ebx: 0x70ca040b ecx: 0xbfff46f8 edx: 0x00000000

    EDI: 0xbfff471c esi: 0x30c52b17 ebp: 0x8a028d80 esp: 0xb7fffacc

    SS: 0x0000001f efl: 0 x 00010282 eip: 0x72ee2e9f cs: 0 x 00000017

    DS: 0x0000001f are: 0x0000001f fs: 0 x 00000000 gs: 0 x 00000037

    CR2: 0x00000000

    Binary images:

    0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (?) < 3DABAB9C-4949-F441-B077-0498F8E47A35 > /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

    0x8007d000 - 0x800e7fe7 libstdc ++.6.dylib 7.9.0 (compatibility 7.0.0) < 411D87F4-B7E1-44EB-F201-F8B4F9227213 > /usr/lib/libstdc++.6.dylib

    0 x 80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) < 2DCD13E3-1BD1-6F25-119A-3863A3848B90 > /usr/lib/libSystem.B.dylib

    0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.5 (550.43) < 10B8470A-88B7-FC74-1C2F-E5CBD966C051 > /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

    0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) < 33C1B260-ED05-945D-FC33-EF56EC791E2E > /usr/lib/libz.1.dylib

    0x805f1000 - 0x805fdff7 libkxld.dylib? (???) < 9A441C48-2D18-E716-5F38-CBEAE6A0BB3E > /usr/lib/system/libkxld.dylib

    0 x 80601000 - 0x80647ff7 libauto.dylib? (???) < 29422A70-87CF-10E2-CE59-FEE1234CFAAE > /usr/lib/libauto.dylib

    0 x 80654000 - 0x807d6fe7 libicucore. A.dylib 40.0.0 (compatibility 1.0.0) < D5980817-6D19-9636-51C3-E82BAE26776B >/usr/lib/libicucore. A.dylib

    0 x 80838000 - 0x808e5fe7 libobjc. A.dylib 227.0.0 (compatibility 1.0.0) < 9F8413A6-736D-37D9-8EB3-7986D4699957 >/usr/lib/libobjc. A.dylib

    0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) < 1622A54F-1A98-2CBE-B6A4-2122981A500E > /usr/lib/system/libmathCommon.A.dylib

    0x8fe00000 - 0x8fe4162b dyld 132.1 (?) < 1C06ECD9-A2D7-BB10-AF50-0F2B598A7DEC >/usr/lib/dyld

    0xb8000000 - 0xb81defff + com.adobe.Photoshop 9.0.2 (9.0.2x312 [20060822.902x312 02:00 break] 9.0.2x311) (9.0.2) < 6437A74D-607F-7339-5F7E-F6B0EF81C25D >/Applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2

    0xFFFF0000 - 0xffff1fff libSystem.B.dylib? (???) < 2DCD13E3-1BD1-6F25-119A-3863A3848B90 > /usr/lib/libSystem.B.dylib

    Translated Code information:

    objc [266]: garbage collection operation is running

    Version of Rosetta: 22.27

    Args:/ Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2-psn_0_86037

    Exception: EXC_BAD_ACCESS (0x0001)

    Thread 0: (0xb02a2d74, 0xb815a8ff)

    0x9092da3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore: + 40 _MPWaitOnSemaphore

    0x0c34e428: / applications/Adobe Photoshop CS2 / Plug - Ins / Extensions / Multiprocessor Support.plugin/Contents/MacOS/MultiProcessor Support: + 64 ThreadFunction(void*)

    0x9092e988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore: _PrivateMPEntryPoint + 100

    0x938e0f08: /usr/lib/libSystem.B.dylib: + 40 __pthread_body

    0x00000000: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 0

    PPC Thread State

    srr0: 0x00000000srr1: 0x00000000vrsave: 0x00000000
    CR: 0xXXXXXXXXset: 0x00000000LR: 0x9092da80CTR: 0 x 93840600
    R00: 0xffffffdaR01: 0xf0284da0R02: 0x099a1bd0R03: 0 x 00006607
    R04: 0x7fffffffR05: 0x00000000R06: 0x00000000R07: 0x00000000
    R08: 0 x 00000040R09: 0x4d555458A10: 0 x 00000040R11: 0xa0649698
    A12: 0 x 93840600R13: 0x00000000R14: 0x00000000R15: 0x00000000
    R16: 0x00000000R17: 0x00000000R18: 0x00000000R19: 0x00000000
    R20: 0x00000000R21: 0x00000000R22: 0x00000000R23: 0x00000000
    R24: 0x00000000R25: 0x00000000R26: 0x00000000R27: 0x0c34e3fc
    R28: 0x80000000R29: 0x7fffffffR30: 0x00000000R31: 0x9092da20

    Thread 1: (0xb0324d74, 0xb815a8ff)

    0x9092da3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore: + 40 _MPWaitOnSemaphore

    0x01541f90: @executable_path /... /Frameworks/AdobeACE.Framework/versions/A/AdobeACE: ACESemaphoreList::Wait (unsigned long) + 36

    0x015421dc: @executable_path /... /Frameworks/AdobeACE.Framework/versions/A/AdobeACE: ACEMPThread::Task() + 76

    0x01541ba0: @executable_path /... /Frameworks/AdobeACE.Framework/versions/A/AdobeACE: _TaskGlue + 28

    0x9092e988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore: _PrivateMPEntryPoint + 100

    0x938e0f08: /usr/lib/libSystem.B.dylib: + 40 __pthread_body

    0x00000000: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 0

    PPC Thread State

    srr0: 0x00000000srr1: 0x00000000vrsave: 0x00000000
    CR: 0xXXXXXXXXset: 0x00000000LR: 0x9092da80CTR: 0 x 93840600
    R00: 0xffffffdaR01: 0xf0305d20R02: 0x0d19c000R03: 0x00007b03
    R04: 0x7fffffffR05: 0x00000000R06: 0x00000000R07: 0x00000000
    R08: 0x00000010R09: 0x4d555458R10: 0x00100000R11: 0xa0649698
    A12: 0 x 93840600R13: 0x00000000R14: 0x00000000R15: 0x00000000
    R16: 0x00000000R17: 0x00000000R18: 0x00000000R19: 0x00000000
    R20: 0x00000000R21: 0x00000000R22: 0x00000000R23: 0x00000000
    R24: 0x00000000R25: 0x00000000R26: 0x00000000R27: 0x00000000
    R28: 0x00000000R29: 0x7fffffffR30: 0x00000000R31: 0x9092da20

    Thread 2: (0xb011cd74, 0xb815a8ff)

    0x939c4aa4: /usr/lib/libSystem.B.dylib: + 248 __dispatch_semaphore_wait_slow

    0x939c3190: /usr/lib/libSystem.B.dylib: __dispatch_worker_thread + 116

    0x938e0f08: /usr/lib/libSystem.B.dylib: + 40 __pthread_body

    0x00000000: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 0

    PPC Thread State

    srr0: 0x00000000srr1: 0x00000000vrsave: 0x00000000
    CR: 0xXXXXXXXXset: 0x20000000LR: 0x939c4abcCTR: 0 x 93840600
    R00: 0xffffffdaR01: 0xf0101dc0R02: 0x00000000R03: 0 x 00002803
    R04: 0x0000003fR05: 0x0e99bbabR06: 0x0000001fR07: 0x00000000
    R08: 0x4a3485abR09: 0x00000000R10: 0x0e99bbabR11: 0xa0649698
    A12: 0 x 93840600R13: 0x00000000R14: 0x00000000R15: 0x00000000
    R16: 0x00000000R17: 0x00000000R18: 0x00000000R19: 0x00000000
    R20: 0x00000000R21: 0xa064f7ccR22: 0xa064f7c0R23: 0xa064f7c8
    R24: x 0 00000061R25: 0x30d89fe6R26: 0xa064f50cR27: 0x0000003f
    R28: 0x0000000eR29: 0xb9b171abR30: 0xa064f7a0R31: 0x939c49b4

    Wire 3: (0xb03a6d74, 0xb815a8ff)

    0x939c4aa4: /usr/lib/libSystem.B.dylib: + 248 __dispatch_semaphore_wait_slow

    0x939c3190: /usr/lib/libSystem.B.dylib: __dispatch_worker_thread + 116

    0x938e0f08: /usr/lib/libSystem.B.dylib: + 40 __pthread_body

    0x00000000: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 0

    PPC Thread State

    srr0: 0x00000000srr1: 0x00000000vrsave: 0x00000000
    CR: 0xXXXXXXXXset: 0x20000000LR: 0x939c4abcCTR: 0 x 93840600
    R00: 0xffffffdaR01: 0xf0386dc0R02: 0x00000000R03: 0 x 00002903
    R04: 0 x 00000040R05: 0x3b9a9f6fR06: 0x00000020R07: 0x00000000
    R08: 0x3b9a9f6fR09: 0x00000000R10: 0x3b9a9f6fR11: 0xa0649698
    A12: 0 x 93840600R13: 0x00000000R14: 0x00000000R15: 0x00000000
    R16: 0x00000000R17: 0x00000000R18: 0x00000000R19: 0x00000000
    R20: 0x00000000R21: 0xa064f80cR22: 0xa064f800R23: 0xa064f808
    R24: 0 x 00000066R25: 0x17375dfaR26: 0xa064f588R27: 0 x 00000040
    R28: 0x0000000fR29: 0x224d1f6fR30: 0xa064f7e0R31: 0x939c49b4

    Thread 4: (0xb022084c, 0xb815aa8b)

    0x00000000: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 0

    0x9096e4bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore: _TS_exception_listener_thread + 128

    0x938e0f08: /usr/lib/libSystem.B.dylib: + 40 __pthread_body

    PPC Thread State

    srr0: 0x00000000srr1: 0x00000000vrsave: 0x00000000
    CR: 0xXXXXXXXXset: 0x20000000LR: 0x93840cc4CTR: 0 x 93840590
    R00: 0xffffffe1R01: 0xf0203df0R02: 0xa0654090R03: 0x0c800000
    R04: 0x00000002R05: 0x00000000R06: 0 x 00000054R07: 0 x 00006307
    R08: 0x00000000R09: 0x00000000A10: 0 x 00000600R11: 0xa0649194
    A12: 0 x 93840590R13: 0x00000000R14: 0x00000000R15: 0x00000000
    R16: 0x00000000R17: 0x00000000R18: 0x00000000R19: 0x00000000
    R20: 0x00000000R21: 0x00000000R22: 0x0c800000R23: 0x00000000
    R24: 0 x 00000054R25: 0 x 00006307R26: 0x00000000R27: 0x00000000
    R28: 0x00000002R29: 0x00000002R30: 0x00000000R31: 0x9096e444

    Wire 5: (0xb009ad38, 0xb815acc0)

    0x939c34b8: /usr/lib/libSystem.B.dylib: + 228 __dispatch_mgr_invoke

    0x939c2e9c: /usr/lib/libSystem.B.dylib: __dispatch_queue_invoke + 308

    0x939c302c: /usr/lib/libSystem.B.dylib: + 372 __dispatch_worker_thread2

    0x939c3168: /usr/lib/libSystem.B.dylib: __dispatch_worker_thread + 76

    0x938e0f08: /usr/lib/libSystem.B.dylib: + 40 __pthread_body

    0x00000000: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 0

    PPC Thread State

    srr0: 0x00000000srr1: 0x00000000vrsave: 0x00000000
    CR: 0xXXXXXXXXset: 0x20000000LR: 0x939c3480CTR: 0x938842d8
    R00: 0x0000016bR01: 0xf0080bb0R02: 0x00000000R03: 0 x 00000004
    R04: 0x00000000R05: 0x00000000R06: 0xf0080d0cR07: 0x00000001
    R08: 0xf0080d28R09: 0x00000000A10: 0 x 00000029R11: 0xa0648530
    R12: 0x938842d8R13: 0x10624dd3R14: 0x93a12b04R15: 0xf0080c0c
    R16: 0xf0080c8cR17: 0xa06633dcR18: 0xf0080d28R19: 0xa065d588
    R20: 0xa065e588R21: 0xf0080d0cR22: 0xa065d508R23: 0xa065d488
    R24: 0xa06633dcR25: 0x00000000R26: 0xa064f62cR27: 0x00000000
    R28: 0xa064f604R29: 0xa064f33cR30: 0xf0080d28R31: 0x939c33dc

    Wire 6: Crashed (0xb7fffacc, 0x72ee2e9f)

    0x0019d7f4: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: IsTargetInView(TView*) + 235492

    0x0028dfb4: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: ComputeSubviewBoundingBox (TView *, VRect &) + 324124

    0x0028df04: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: ComputeSubviewBoundingBox (TView *, VRect &) + 323948

    0x0024ba38: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: ComputeSubviewBoundingBox (TView *, VRect &) + 52384

    0 x 00295144: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: ComputeSubviewBoundingBox (TView *, VRect &) + 353196

    0 x 00296690: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: ComputeSubviewBoundingBox (TView *, VRect &) + 358648

    0x00295a58: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: ComputeSubviewBoundingBox (TView *, VRect &) + 355520

    0x0024afb8: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: ComputeSubviewBoundingBox (TView *, VRect &) + 49696

    0x0024ad24: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: ComputeSubviewBoundingBox (TView *, VRect &) + 49036

    0x0024b054: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: ComputeSubviewBoundingBox (TView *, VRect &) + 49852

    0x002aee0c: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: ComputeSubviewBoundingBox (TView *, VRect &) + 458868

    0x0036afa8: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: StripAmpersand(CString&) + 140136

    0x0036af08: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: StripAmpersand(CString&) + 139976

    0x00371b90: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: StripAmpersand(CString&) + 167760

    0x00371ac8: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: StripAmpersand(CString&) + 167560

    0x00370d54: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: StripAmpersand(CString&) + 164116

    0 x 01105944: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: XPEPLaunch::StartApp (const short unsigned *, unsigned short const *, unsigned short const * cancelled *) + 5914188

    0 x 00634224: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: GlobalToViewPoint (TView *, CPoint const &, VPOINT &) + 126828

    0x007ff92c: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: IsShowingAlert() + 53824

    0x007ef294: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: InitUPrinting() + 382360

    0x00064a18: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: LookupErrString (short, short, ZString &) + 236380

    0x007eaa2c: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: InitUPrinting() + 363824

    0x00838bb8: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: PercentageWindowVisible(TWindow*) + 6864

    0x007f1d1c: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: InitUPrinting() + 393248

    0 x 00003858: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: dyld_stub_binding_helper + 1288

    0 x 00003530: applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: dyld_stub_binding_helper + 480

    0x000032c4: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: ___code_start__ + 512

    0x000030f4: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 48 ___code_start__

    0x7cf9ffbf: no symbol

    PPC Thread State

    srr0: 0x00000000srr1: 0x00000000vrsave: 0x00000000
    CR: 0xXXXXXXXXset: 0x00000000LR: 0x0019d7f4CTR: 0x0019d6e4
    R00: 0x0019d7f4R01: 0xbfff4690R02: 0x013ed70cR03: 0x00000000
    R04: 0x00000000R05: 0xbfff46f8R06: 0x01440de4R07: 0x000025c3
    R08: 0xbfff4860R09: 0x01440de4R10: 0x00002f58R11: 0xa0649208
    R12: 0x0019d6e4R13: 0x000000f9R14: 0 x 09308600R15: 0x0b0f15b0
    R16: 0x00000001A17: 0 x 01430000R18: 0 x 01190000R19: 0x00e4e0e0
    R20: 0x013ad7d0R21: 0x00e8e210R22: 0x095c7800R23: 0x0b002a70
    R24: 0x0dc89d50R25: 0x0028df44R26: 0x172bc530R27: 0x0019d70c
    R28: 0xbfff491cR29: 0x01440de4R30: 0 x 00000004R31: 0xbfff4860

    Wire 7: (0xb019ed74, 0xb815a8ff)

    0x939c4aa4: /usr/lib/libSystem.B.dylib: + 248 __dispatch_semaphore_wait_slow

    0x939c3190: /usr/lib/libSystem.B.dylib: __dispatch_worker_thread + 116

    0x938e0f08: /usr/lib/libSystem.B.dylib: + 40 __pthread_body

    0x00000000: / applications/Adobe Photoshop CS2 / Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2: + 0

    PPC Thread State

    srr0: 0x00000000srr1: 0x00000000vrsave: 0x00000000
    CR: 0xXXXXXXXXset: 0x20000000LR: 0x939c4abcCTR: 0 x 93840600
    R00: 0xffffffdaR01: 0xf0182dc0R02: 0x00000000R03: 0 x 00002803
    R04: 0 x 00000040R05: 0x3b9aae40R06: 0x00000020R07: 0x00000000
    R08: 0x3b9aae40R09: 0x00000000R10: 0x3b9aae40R11: 0xa0649698
    A12: 0 x 93840600R13: 0x00000000R14: 0x00000000R15: 0x00000000
    R16: 0x00000000R17: 0x00000000R18: 0x00000000R19: 0x00000000
    R20: 0x00000000R21: 0xa064f7ccR22: 0xa064f7c0R23: 0xa064f7c8
    R24: 0 x 00000065R25: 0xbc8e80bbR26: 0xa064f50cR27: 0 x 00000040
    R28: 0x0000000fR29: 0x224d2e40R30: 0xa064f7a0R31: 0x939c49b4

    Model: Macmini4, 1, MM41.0042.B00 of BootROM, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, MSC 1.65f2

    Graphics card: NVIDIA GeForce 320 M, NVIDIA GeForce 320 M, PCI, 256 MB

    Memory module: global_name

    Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 93), Broadcom BCM43xx 1.0 (5.10.131.42.4)

    Bluetooth: Version 2.4.5f3, 2 service, 12 aircraft, 1 incoming serial ports

    Service network: Ethernet, Ethernet, en0

    Serial ATA Device: ST9320325ASG, 298,09 GB

    Serial ATA Device: HL-DT-STDVDRW GA32N

    USB device: Generic USB Hub, 0x058f (Alcor Micro, Corp.), 0 x 0, 9254 x 04100000 / 3

    USB device: Macally iKeySlim, 0 x 2222, 0 x 0013, 0 x 04110000 / 4

    Composite USB device: Device, 0 x 1241, 0 x 1177, 0 x 04400000 / 2

    USB Device: Hub BRCM2070, 0x0a5c (Broadcom Corp.), 0 x 4500, 0 x 06600000 / 3

    USB device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 8218 0 x, 0 x 06630000 / 4

    USB device: IR receiver, 0 x 06500000, 0 x 8242, 0x05ac (Apple Inc.) / 2

    Note the "Code Type: PPC (translated).

    CS2 was written for PPC Macs and is emulated on Intel Macs. Emulation can be messy. CS2 may work but nothing is guaranteed.

    Your ideal would be to upgrade Photoshop to a modern version of Intel (anything after CS2). The cost of the educational site license will be significantly lower than the cost of support in trying to maintain the old software on new hardware.

  • Photos crashes when exporting to the originals

    I have a library of 53 k and I am trying to export original for an extra layer of backup. All the originals are on Mac.

    When I try, Photos blocked pretty quickly. I tried to restrict the export of just pictures 2015 (about 6 k).

    Details of the accident:

    Process: Photos [1164]

    Path: /Applications/Photos.app/Contents/MacOS/Photos

    ID: com.apple.Photos

    Version: 1.3 (350.23.0)

    Generation information: PhotoApp-350023000000000 ~ 2

    Code type: X 86-64 (Native)

    Parent process:? [1]

    Officials: Photos [1164]

    User ID: 503

    Date/time: 2015-12-11 12:48:54.458-0500

    OS version: Mac OS X 10.11.2 (15 C 50)

    Report Version: 11

    Anonymous UUID: 38866DA9-77C4-B0A7-8CBA-E037AA9439AA

    Time since started awake: 100000 seconds

    Integrity of system protection: enabled

    Crashed Thread: the queue on the expedition 9: LiRequest concurrency control

    Exception type: EXC_BAD_INSTRUCTION (SIGILL)

    Exception codes: 0000000000000001 0 x, 0 x 0000000000000000

    Note the exception: EXC_CORPSE_NOTIFY

    After the first 50 lines of the accident report and all lines of the thread crashed.

    Also download and run Etrecheck.  Copy and paste the results in your response. Etrecheck is a diagnostic tool that has been developed by one of the most respected users here (and recommended by Apple's Support personnel) of the CSA to provide a snapshot of the system and help identify the most obvious culprits that can adversely affect the performance of a Mac.

  • Why change the background image of the dashboard of data crash the app?

    I'm changing the background image of my dashboard (on a third generation iPad).  Whenever I try to make the change, the data dashobard app breaks down just.  Even if I try to change to a color, the application crashes.  I can insert a picture without problem.  I guess it's just a bug or something but has anyone else seen this problem?

    I was able to reproduce this crash with the following steps:

    -Set up a background image of a page

    -Copy the dashboard somehow. You can reproduce the dashboard, share by email, export and re - import OR clouds, etc.

    -Open the copy of dashboard

    -From the copy, change the background image (for a solid color or another image)

    If you set a background image of a page, close and reopen your dashboard and then try to change the background to something else, you will encounter this error.

    Solution: If you have the original background image in your Camera Roll, you can fall as an image on the same page (Photo Palette, select in the library). Then you can remove this image and change the background also image.

    If you do not have the original image, you may need to start with a new dashboard. (For each page on the old dashboard, you can tap the bottom, select all, copy / paste on another dashboard).

    There is a similar problem with images removed, if you shared the dashboard and you work on a copy. In this case, the solution is to copy and paste the image before deleting. (Otherwise, you'll get a dialog error instead of an accident, but the image is not clear).

    I deposited cars for these issues internally. Sorry for the inconvenience.

  • How to disable the App tabs (tablets should) start automatically?

    How to disable the App tabs (tablets should) start automatically?

    because the option [don't load the tabs up to choosing] dose does not work with her, and she keeps starts every time when I restart Firefox.

    Please help me!

    Don't bother, I arrived at the solution of my car, you can do the following:

    Type "subject: config" [without quotes!] in the location Bar (address bar) and press ENTER to display the list of preferences, as shown in the photo #1 in Firefox 17 under Windows 7.

    If you see a page with the warning as pictured #2, this might void your warranty!, click the "I'll be careful, I promise!" button to continue (in fact, there is no guarantee that it is, it's more a joke to ensure that users are aware of what they are about to do). Uncheck the box to avoid the warning in the future.

    Now to the search bar in the image #3 type: tab and search for it

    preference name:

    Browser.sessionstore.restore_pinned_tabs_on_demand

    or you can copy directly to the search bar.
    Then, follow the instructions in the photo n ° 3 .

    Just in case where if the photo appears, follow these steps:

    First: Right-click on the name of the preference that we sought.
    Then, click Toggle to change the value from false to true.
    Or, double-click it and it will change.
    Finally, restart Firefox, and you'll notice that they don't automatically load until you click on it.

    That's it, good luck to all. ;-)

    Note: the list of fonts preferences fat is the user changed, and the United Nations-fat is the default setting.

    Warning: change preferences can, in rare circumstances, break Firefox, Thunderbird or Mozilla Suite, or cause strange behavior. Only do if you know what you're doing or trustworthy tips.

    Additional INFORMATION:

    Subject: config is a feature of Mozilla applications which lists application settings (known as preferences) that are read from the profile files prefs.js and user.js and the default application. A lot of these preferences are not present in the preferences or Options dialog box. Using about: config is one of the many methods of changing the preferences and adding the other 'hidden '.

  • 15 Firefox crashing at the start of the command line in Windows 15

    I was loading my workspace through a batch file every day for 4 years.

    This is one of the apps that I start Firefox using the following command:

    @start /D "C:\Program Files\Mozilla Firefox\" firefox.exe

    My batch file run and close without problem.

    Update Firefox 15, using the same order now links Firefox to the console.
    When I close the console, the closing of Firefox, when I open again since the standard shortcut, I have the "Firefox crashed.

    I also noticed that since the upgrade to Firefox 15, some calls to console.log go in the Console Windows while firefox is loading. In particular, is HTTPSEverywhere.

    When I drove back to 14 of Firefox, the problem disappeared

    As a temporary workaround, you can change the startup command to create a new command shell and run Firefox from this command interface. The following command will do what you need:

    Start "TempShell" / d "C:\Program Files\Mozilla Firefox" /B "CMD /C start""Firefox" "firefox.exe".


    NOTE: Thunderbird 15 also has the same problem... and the same workaround.

  • Pictures on a new iMac won't start - he's trying to fix the photo library after the migration of my old iMac.  The two are running El Capitan

    Photos on my new iMac won't start - get an error message after trying to fix the photo library.  I just migrated all of my old iMac a new aid of Time machine backup.  Both are running OS 10.11 (El Capitan).

    Get an error message after trying to fix the photo library.

    What does this error message say?  Photos crash or exit gracefully?

    Where your iPhoto library that Library stored? In your pictures folder, or on an external drive?

    Try to copy the library of Photos directly without Time Machine. Connect the two Macs using your network and copy the old Mac to the new library, well as signed in on your new Mac.

    Then try to open this copy in Photos.

  • My windows Explorer will not work. The APP CRASH is explorer.exe

    The APP CRASH is explorer.exe. I can't reach all the functions on the start menu, or the screen. When this has happened, I got the internet browser, and I have no problem there. I downloaded a system check and verification of the register, but my computer only allows me enough time to launch. Close, but no. My McAfee system has been running for an hour, is 73% completed and shows no problem. I don't have my operating system CD, as wonderful HP and compaq have backup loaded on the HD to guess what? I can't access it? Any suggestions?

    Hi ReginaKinder,

    ·         What is the full error message?

    Follow the suggestions below for a possible solution:

    Step 1: Start in safe mode and check if the problem persists.

    Start your computer in safe mode

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

     

    Note: After troubleshooting, be sure to configure the computer to start as usual as mentioned in step 7 in the above article.

    Let us know if you need more assistance.

  • Most Windows 8 Apps crashing. "The remote procedure call failed."

    I recently got a new Dell Inspiron 3520 with 8 Windows pre-installed, and I was put in place by installing it with some software that I use regularly as 7 - zip, Visual Studio 2012, Expression Studio 4 and office of 2013. It seems that after having installed with my PC and get the updates of Windows, most of the modern user interface / WinRT apps crash immediately after opening. This frustrated me as long as nothing was no indication of any errors. Then a light bulb hit me to check the Windows Event Viewer Logs and it is there are tons of errors related to...

    wwahost.exe, as the following error message

    The failing application name: wwahost.exe, version: 6.2.9200.16420, time stamp: 0x505a90d6

    Name of the failed module: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0 x 50988950

    Exception code: 0 x 00000004

    Offset: 0x00014b32

    ID of the process failed: 0 x 268

    Start time of application vulnerabilities: 0x01cde8b7be9f707b

    The failing application path: C:\Windows\syswow64\wwahost.exe

    Path of the failing module: C:\Windows\SYSTEM32\KERNELBASE.dll

    Report ID: fc6fc011-54aa-11e2-be70-891f1931d402

    Failed package name: Microsoft.SkypeApp_1.3.0.112_x86__kzf8qxf38zg5c

    On a package of faults application ID: App

    - and -

    The modern user interface applications such as the following error

    Activation of the microsoft.windowsphotos_8wekyb3d8bbwe application! Microsoft.WindowsLive.ModernPhotos failed with the error: the remote procedure call failed. See the Microsoft-Windows-TWinUI/operational log for more information.

    To all the various mistakes, it seems that the App those always fail with the error: "the remote procedure call failed." and the exception wwahost.exe code is always 0 x 4. And the Windows store does not work either but as immersive control panel applications and camera app. I would be very grateful for the help thank you in advance for your time.

    Problem solved. I have graphics on this new machine. I've updated the driver for the graphics card and have not had an accident in three days.

  • How to pin the Apps to start screen?

    Original title: live tiles

    I accidentally deleted the live Tile picture on the start menu. I can't find it can someone help

    You have just this marking the app from the beginning, or did you actually remove the app?

    If you have just this marking, and then in the startup screen, just type "Photos".  The application appears in the list of search results.  Right-click on the application.  The low command bar will show "Pin to Start."  Click and you are done.  If she says 'Unpin from start', then the app is already on the splash screen, but you somehow he moved to unexpected location, as far to the right.  Find it and drag it to the desired location.

    If you remove the application, you can reinstall it.  Open the app Store.  Do a right click and in the top command bar, you should see "your applications".  Click that, by default, you will see a list of applications you have that are not installed.  The photos must be there.  Click it, and then choose install.  Fact.

    (If you do not have a physical keyboard on your machine, some procedures are slightly different, but the principles are the same).

  • All the apps in windows 8 crashes at launch?

    Everything worked fine, but now all the app in windows 8 crashes as soon as he tries to launch, does someone has any solution for it?

    I have the same problem after upgrading to Win 7 Home Premium to Windows 8 Pro and choosing to keep "settings Windows, your applications and personal files.

    The first thing I notice is that the Windows store crashes. I later found out pretty well other apps down thus: mail, calendar, Bing, people, Photos, Skydrive, trip, email, finance, Sports, games, camera, weather, news, music, and video.

    Method 2 does not work for me since the app Store crashes. With respect to method 1, the resolution of the problems crashed too.

    Help, please.

    UPDATE (06/11/2012): for some reason, after updating my Avast antivirus like display driver Nvidia then restart Windows, everything seems to work now.

  • Apps of cloud crash all the time to gel since the first day after a few minutes of use

    Apps of cloud crash all the time to gel since the first day after a few minutes of use.

    Without the help of Adobe I tried to use the AdobeCreativeCloudCleanerTool.

    In the user guide for AdobeCreativeCloudCleanerTool Adobe says contact us if there are errors in the log after you run this tool and guess what there are errors in the log file, but there is no way to contact the Support from Adobe and to get this other file for them. I've been a customer of creative cloud for months, and use that I got from her was ridiculously low all this lack of reliability. I really miss the days you installed only once a year and maybe fix something and then you were set for a year of cruise with your Adobe products. I am very disappointed, and unless Adobe can help I'll leave Adobe forever because there is no excuse to sell something that does not work and do not provide support at the same time. In a last-ditch attempt to get the resolution and since there is no other way for me to get this log file for Adobe I paste the contents of the log file of the AdobeCreativeCloudCleanerTool here in hope that some support and product engineer will do something about it. Here is the log:

    [Mon May 02 18:39:09 2016] -.

    [Mon May 02 18:39:09 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

    [Mon May 02 18:39:09 2016] -.

    [Mon May 02 18:39:09 2016] Win OS Version: 6.1

    [Mon May 02 18:39:09 2016] The cleaner tool version: 2.0.0.0

    [Mon May 02 18:39:09 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

    [Mon May 02 18:39:09 2016] [AdobeProgramFiles]: C:\Program Files (x 86) \Adobe

    [Mon May 02 18:39:09 2016] [AdobeProgramFiles_x64]: C:\Program Files\Adobe

    [Mon May 02 18:39:09 2016] [AdobeCommon]: C:\Program Files (x 86) \Common Files\Adobe

    [Mon May 02 18:39:09 2016] [AdobeCommon_x64]: C:\Program Files\Common Files\Adobe

    [Mon May 02 18:39:09 2016] [UserRoamingAppData]: C:\Users\username\AppData\Roaming

    [Mon May 02 18:39:09 2016] [UserLocalAppData]: C:\Users\username\AppData\Local

    [Mon May 02 18:39:09 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

    [Mon May 02 18:39:09 2016] [System32Folder]: C:\Windows\system32

    [Mon May 02 18:39:09 2016] [SharedApplicationData]: C:\ProgramData

    [Mon May 02 18:39:12 2016] Language selected: English

    [Mon May 02 18:39:12 2016] View the Adobe end user license agreement

    License agreement

    By using software of Adobe Systems Incorporated or its subsidiaries ("Adobe"); You agree to the following terms and conditions. If you do not agree to these terms and conditions; do not use the software. The terms of an end-user license agreement accompanying a particular software file on the installation or downloading of the software take precedence over the below conditions.

    The export and re-export of software products are controlled by the United States Export Administration Regulations and such Adobe software may not be exported or re-exported to Cuba; The Iran; The Iraq; The Libya; The North Korea; Sudan; or Syria or any country to which the United States embargoes goods. In addition; Software Adobe may not be distributed to persons on the Table of Denial Orders; the list of entities; or the list of specially designated nationals.

    By downloading or using an Adobe software, you are certifying that you are not a national of Cuba; The Iran; The Iraq; The Libya; The North Korea; Sudan; or Syria or any country to which the United States embargoes goods and that you are not a person on the Table of Denial Orders; the list of entities; or the list of specially designated nationals.

    If the software is designed for use with an application (the "Host" Application) software product published by Adobe; Adobe grants you a non-exclusive license to use this software with the host Application only; provided you have a valid license from Adobe for the host Application. Except as described below; This software is allowed to you to the terms and conditions of the Adobe end user license agreement governing your use of the host Application.

    DISCLAIMER OF WARRANTY: YOU AGREE THAT ADOBE HAS MADE NO EXPRESS WARRANTY TO YOU REGARDING THE SOFTWARE AND THAT THE SOFTWARE IS SUPPLIED ' AS WHAT ' WITHOUT WARRANTY OF ANY KIND. ADOBE EXCLUDES ALL WARRANTIES RELATING TO THE SOFTWARE; EXPRESS OR IMPLIED; INCLUDING; WITHOUT LIMITATION; ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; MARKET VALUE; MERCHANTABILITY OR NON-VIOLATION OF THIRD PARTY RIGHTS. Some States or jurisdictions do not allow the exclusion of implied warranties; so the limitations above may not affect you.

    LIMIT OF LIABILITY: IN NO CASE ADOBE WILL BE HELD RESPONSIBLE TO YOU FOR ANY LOSS OF USE; BUSINESS INTERRUPTION; OR PHYSICAL DAMAGE; INDIRECT; SPECIAL; ACCESSORY; ACCESSORIES OR INDIRECT OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF THE CONTRACT ACTION. TORT (INCLUDING NEGLIGENCE); PRODUCT OF STRICT LIABILITY OR OTHERWISE; EVEN IF ADOBE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. Some States or jurisdictions do not allow the exclusion or limitation of incidental or indirect damage; If limitation or exclusion above may not apply to you.

    [Mon May 02 18:39:12 2016] Please enter (y) for Yes or n for no.... > >

    [Mon May 02 18:39:14 2016] Choose one of the following options to clean:

    [Mon May 02 18:39:14 2016] 1 all

    [Mon May 02 18:39:14 2016] 2 adobe Flash Player 10.2

    [Mon May 02 18:39:14 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

    [Mon May 02 18:39:14 2016] 4 creative Cloud 2015 only

    [Mon May 02 18:39:14 2016] 5 creative Cloud 2014 only

    [Mon May 02 18:39:14 2016] 6 creative cloud only

    [Mon May 02 18:39:14 2016] 7 CS6 only

    [Mon May 02 18:39:14 2016] 8 CS5 - CS5.5 - CS6

    [Mon May 02 18:39:14 2016] 9 CS5 - CS5.5

    [Mon May 02 18:39:14 2016] 10. CS3, CS4

    [Mon May 02 18:39:14 2016] 11. Adobe Id credentials

    [Mon May 02 18:39:14 2016] 12. Fix file host

    [Mon May 02 18:39:14 2016] 13. Quit smoking

    [Mon May 02 18:39:14 2016] Choice: >

    [Mon May 02 18:39:55 2016] Selected by the user: all the

    [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

    [Mon May 02 18:39:55 2016] DB does not exist in: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

    [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\caps.db

    [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

    [Mon May 02 18:39:55 2016] Orphaned session is deleted: adbeadbeadbeadbeadbeadbeadbeadb

    [Mon May 02 18:39:55 2016]...

    [Mon May 02 18:39:55 2016] Delete entries from the database of the installer

    [Mon May 02 18:39:55 2016] Update status tsInstalled to 0 for the removal of 2 for installation in the ribs_collection_paylaod for adbeadbeadbeadbeadbeadbeadbeadb of the session table

    [Mon May 02 18:39:55 2016] InstallState update

    [Mon May 02 18:39:55 2016] Delete the contents of the product: AdobeColorVideoProfilesCS CS4, Version: 2.0

    [Mon May 02 18:39:56 2016] ATTENTION: Payload with ID: {4F3CE025-D60B-4E6B-8D39-B04CD3769008} has no value InstallDir. Deleting the files from the patch (if applicable) cannot happen.

    [Mon May 02 18:39:56 2016] Removing the features: {4F3CE025-D60B-4E6B-8D39-B04CD3769008} the ribs_payload table and other tables of the payloads Associates

    [Mon May 02 18:39:56 2016] Delete the contents of the product: AdobeColorCommonSetRGB, Version: 2.0

    [Mon May 02 18:39:56 2016] ATTENTION: Payload with ID: {AB8E4534-C573-4CC9-BA6A-76DD14055510} has no value InstallDir. Deleting the files from the patch (if applicable) cannot happen.

    [Mon May 02 18:39:56 2016] Removing the features: {AB8E4534-C573-4CC9-BA6A-76DD14055510} the ribs_payload table and other tables of the payloads Associates

    [Sun May 02 18:39:56 2016] finished the update to installState

    [Mon May 02 18:39:56 2016] Deletion of session: adbeadbeadbeadbeadbeadbeadbeadb of ribs_collection and other associates of tables

    [Mon May 02 18:39:56 2016] Update schema pcd_meta to 2 caps if the previous version is less than 2

    [Mon May 02 18:39:56 2016]...

    [Mon May 02 18:39:56 2016] Entries in the database of the installer have been removed

    [Mon May 02 18:39:56 2016] Sessions folder will be deleted.

    [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

    [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

    [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

    [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

    [Mon May 02 18:39:56 2016]

    [Mon May 02 18:39:56 2016]

    [Mon May 02 18:39:56 2016] HD database session is valid

    [Mon May 02 18:39:56 2016] Inside the getHDProductIDsForWorkflow for CC15: 0

    [Mon May 02 18:39:56 2016] Inside the getProductListHD for CC15: 0

    [Mon May 02 18:39:56 2016] Returning from HD DB

    [Mon May 02 18:39:56 2016] List of products installed on this computer

    [Mon May 02 18:39:56 2016] List of products for cleaning:

    [Mon May 02 18:39:56 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

    [Mon May 02 18:40:28 2016] Are you sure you want to clean all the affected products and associated files?

    [Mon May 02 18:40:28 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

    [Mon May 02 18:40:36 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

    [Mon May 02 18:40:36 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDAPP\pim.db

    [Mon May 02 18:40:37 2016] AdobeApplicationManager (URIHandler) executable not found

    [Sun May 02 18:40:37 2016]: cleaning-up flying over inventories:

    [Mon May 02 18:40:37 2016] Inventory: ' AdobeApplicationManager-1, 0' Type: SelfUpdate, Action: NoDelete

    [Mon May 02 18:40:37 2016] Inventory: 'uninstallts', Type: SIDES, Action: delete

    [Mon May 02 18:40:37 2016] AAMref found: .aamref {AC76BA86-1033-FFFF-7760-0C0F074E4100}

    [Mon May 02 18:40:37 2016] At least one inventory Non-cotes: false, at least an AAMRef: True

    [Mon May 02 18:40:37 2016] Delete the contents of the product: CS5Installer, Version: CS5

    [Mon May 02 18:40:37 2016] Deleting file: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

    [Mon May 02 18:40:37 2016] There is no file: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

    [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

    [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

    [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

    [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

    [Mon May 02 18:40:37 2016] SAVED LOG FILE: C:\Users\username\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

    [Mon May 02 18:40:37 2016] Adobe Creative Cloud tool in cleaning completed successfully

    [Mon May 02 18:40:37 2016]

    [Mon May 02 18:40:37 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

    [Mon May 02 18:39:55 2016] DB does not exist in: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

    [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

    [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

    [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

    [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

    [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

    [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

    [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

    [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

    [Mon May 02 18:40:37 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

    [Mon May 02 18:40:37 2016] -.

    [Mon May 02 18:40:37 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

    [Mon May 02 18:40:37 2016] -.

    Hi Ludovic % 20Vignals,.

    Thanks for sharing of log files, we would like to know the name of the Adobe software that appear in the menu "programs and features" after using the cleaning tool.

    We would also like to know the version of the creative cloud that you try to install.

    This is the tool that you can use to uninstall Cloud Creative: CC help | Uninstall the creative desktop application Cloud.

    You get a message when creative cloud crashes? If so, please let us know of the possible screenshot.

    Waiting for your response.

    Thank you

  • My mac has crashed and need to transfer the app to another computer.

    My mac has crashed and need to transfer the app to another computer. How do I do that?

    You do not transfer, you are doing a new installation

    You install exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked

    .

    Download & install instructions https://forums.adobe.com/thread/2003339 can help

    -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

    -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

    -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

    -you will need to enter your original serial number during the installation for non-Cloud programs

    - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

    Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

    Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

    -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

    -Windows or Mac has no importance... 2 on the same operating system or 1 on each

    -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

    Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 clouds can help

    -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

    -or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

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