Photoshop CC 2015 crashing on Windows. No error message.

I have a problem, when I download the trial version of Photoshop CC 2015 when I run the software it doenst´work... a message appears saying tme windows to see what is happening and why does not open...

nothing...

I bought with my credit car license... for a year, month-by-month paid wil...

I feel scammed

How can I solve this?

Hey carmencitaLP,

Do not despair! We are here to help, even if some details are lost. Perhaps the links below will help:

Photoshop CC 2015 crashes on launch or exit. Windows

Photoshop cc 2015 crashes at startup

Let us know if you still need help.

Thank you

Melissa

Tags: Photoshop

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    Additional information 4: e271b9427b96430be4543c9e14b57d67

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    Version10.0.10240 build 10240
    Other OS DescriptionNot available
    Manufacturer of operating systemMicrosoft Corporation
    Name of the systemTAYLOR-PC
    System manufacturerOEM
    System modelOEM
    Type of systemPC x 64
    SKU system
    ProcessorIntel Core i7 CPU 950 to 3.07 GHz 3060 Mhz, 4 Lossnay, 8 logical processors
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    SMBIOS version2.5
    Embedded controller Version255.255
    BIOS modeLegacy
    Skirting board manufacturerEVGA
    Model BaseboardNot available
    Name of BaseboardBox spring
    Role of the platformDesktop
    Secure start stateNot supported
    PCR7 configurationCannot bind
    Windows directoryC:\WINDOWS
    System directoryC:\Windows\System32
    Boot device\Device\HarddiskVolume1
    Regional settingsUnited States
    Layer of HALVersion = "10.0.10240.16392".
    UsernameTaylor-PC\Taylor
    Time zoneEastern Standard Time
    Physical memory (RAM) installed16.0 GB
    Total physical memory16.0 GB
    Available physical memory11.6 GB
    Total virtual memory32.0 GB
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    Page file space16.0 GB
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