Photoshop CC 2015 crashing when I open a single jpg file and close it
After that I installed Photoshop CC 2015, it crashes whenever I close an open jpg file.
Even when I close it without change or save it.
I uninstalled PS CC 2015 and saved and reinstalled.
This did not help.
My operating system is Windows 7 with all updates installed.
Sombody has a solution for this?
Hi Julie,.
Please refer to my document below.
Photoshop CC 2015 crashing all closing on Windows. (Module failing Photoshop.exe)
Thank you
Tags: Photoshop
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Here is the log of the events of the accident:The failing application name: Photoshop.exe, version: 15.2.1.257, time stamp: 0x543dbc5e
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Offset: 0x00000000000122b7
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Part of information is missing, but your CC 14.1.2 DO CC race not 2014, and14.1.2 must be updated to 14.2.1. Also, I don't see the date of you video drivers. Looks like my CC 2014 and my 14.2.1
Adobe Photoshop Version: 2014.0.0 20140508.r.58, 2014/05 / 08:23:59:59 x 64
Operating system: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family: 6, model: 13, Stepping: 7 with MMX, entire SSE, SSE, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading FP
Physical processor count: 12
Number of logical processors: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 32498 MB
Memory available to Photoshop: 37132 MB
Memory used by Photoshop: 70%
Multi-frequency 3D printing: disabled.
Tap gestures: disabled.
Windows 2 x UI: disabled.
Tile image size: 1024K
Image cache level: 4
Overview of fonts: huge
TextComposer: Latin
Display: 1
Limits of the display: top = 0, left = 0, low = 1080, right = 1920
Display: 2
Limits of the display: top = 0, =-1360 on the left, low = 768, right = 0
OpenGL drawing: enabled.
OpenGL allows old GPU: not detected.
OpenGL drawing mode: Advanced
OpenGL allows Normal Mode: true.
OpenGL allows Advanced Mode: true.
AIFCoreInitialized = 1
AIFOGLInitialized = 1
OGLContextCreated = 1
glgpu [0]. GLVersion = "3.0".
glgpu [0]. GLMemoryMB = 2048
glgpu [0]. GLName = "Quadro 4000/PCIe/SSE2.
glgpu [0]. GLVendor = "NVIDIA Corporation".
glgpu [0]. GLVendorID = 4318
glgpu [0]. GLDriverVersion = "9.18.13.3311".
glgpu [0]. GLRectTextureSize = 16384
glgpu [0]. GLRenderer = "Quadro 4000/PCIe/SSE2.
glgpu [0]. GLRendererID = 1757
glgpu [0]. HasGLNPOTSupport = 1
glgpu [0]. GLDriver = "nvd3dumx.dll, nvwgf2umx.dll, nvwgf2umx.dll, nvd3dum, nvwgf2um, nvwgf2um"
glgpu [0]. GLDriverDate = "20140429000000.000000 - 000.
glgpu [0]. CanCompileProgramGLSL = 1
glgpu [0]. GLFrameBufferOK = 1
glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = '4.40 NVIDIA via the Cg compiler.
glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [6553-6]
glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [4]
glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]
glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]
glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]
glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [2048]
glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [124]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1
glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 1
clgpu [0]. CLPlatformVersion = "1.1".
clgpu [0]. CLDeviceVersion = 'CUDA 1.1.
clgpu [0]. CLMemoryMB = 2048
clgpu [0]. CLName = "Quadro" 4000
clgpu [0]. CLVendor = "NVIDIA Corporation".
clgpu [0]. CLVendorID = 4318
clgpu [0]. CLDriverVersion = "333.11.
clgpu [0]. CUDASupported = 1
clgpu [0]. CUDAVersion = "6.0.1".
clgpu [0]. CLBandwidth = 7.48731e + 010
clgpu [0]. CLCompute = 185.366
Type of license: subscription
Serial number: 96040035116912554961
The application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Zero Photoshop has async I/O active
Scratch the volumes:
F:\, 465.2 G, 171.9 free G
C:\, 224.2 G, 103.8 free G
Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2014\Required\Plug-Ins\ CC
Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2014\Plug-ins\ CC
Installed components:
A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library
ACE.dll CEA-2014/04/14-23: 42:44 79,554120 79.554120
adbeape.dll Adobe EPA 2013/02/04-09: 52:32 0.1160850 0,1160850
AdbePM.dll PatchMatch 2014/04/23-10: 46:55 79,554276 79.554276
AdobeLinguistic.dll Adobe linguistic Library 8.0.0
AdobeOwl.dll Adobe Owl 2014/03/05-14: 49:37 5.0.33 79.552883
AdobePDFL.dll PDFL 2014/03/04-00: 39:42 79,510482 79.510482
Adobe AdobePIP.dll 7.2.1.3399 product improvement program
AdobeXMP.dll Adobe XMP Core 2014/01/13-19: 44:00 79,155772 79.155772
AdobeXMPFiles.dll Adobe XMP files 2014/01/13-19: 44:00 79,155772 79.155772
AdobeXMPScript.dll Adobe XMP Script 2014/01/13-19: 44:00 79,155772 79.155772
adobe_caps.dll Adobe CAPS 8,0,0,7
AGM.dll AGM 2014/04/14-23: 42:44 79,554120 79.554120
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
Amtlib.dll AMTLib (64 Bit) 8.0.0.45 BuildVersion: 8.0; Brand: Friday, March 28, 2014 20:28:30) 1.000000
ARE.dll ARE 2014/04/14-23: 42:44 79,554120 79.554120
Axe8sharedexpat.dll AXE8SharedExpat 2013/12/20-21: 40:29 79,551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21: 40:29 79,551013 79.551013
Bib.dll BIB 2014/04/14-23: 42:44 79,554120 79.554120
BIBUtils.dll BIBUtils 2014/04/14-23: 42:44 79,554120 79.554120
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
CG.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
Adobe CIT.dll CIT 2.2.6.32411 2.2.6.32411
Adobe CITThreading.dll CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/04/14-23: 42:44 79,554120 79.554120
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
Dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23: 58:55 79,551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2014-03-12-08: 53:44 79,252744 79.252744
libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)
libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS-2014/03/25-23: 41:34 79,553444 79.553444
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.0
Plugin.dll Adobe Photoshop CC 2014 15.0
PlugPlugExternalObject.dll Adobe CEP PlugPlugExternalObject Dll Standard (64 bit) 5.0.0
PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 5.0.0.74
PSArt.dll Adobe Photoshop CC 2014 15.0
PSViews.dll Adobe Photoshop CC 2014 15.0
SCCore.dll ScCore 2014/01/21-23: 58:55 79,551519 79.551519
ScriptUIFlex.dll ScriptUIFlex-2014/01/20-22: 42:05 79,550992 79.550992
svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
TBB.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll kernel 9.3.0.113
Geom TFKGEOM.dll kernel 9.3.0.113
Adobe TFUGEOM.dll, UGeom © 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 7.0.1.102
VulcanControl.dll Vulcan Control Library 5.0.0.82 Application
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Friday, March 7, 2014 15:33:10 build 0.20204 0,20204
U3D writer 9.3.0.113 wu3d.dll
Required plugins:
3D Studio 15.0 (2014.0.0 x 001)
Accented edges 15.0
Adaptive wide-angle 15.0
Angular Strokes 15.0
Average of 15.0 (2014.0.0 x 001)
Bas-relief 15.0
BMP 15.0
Camera Raw 8.5
Camera Raw Filter 8.5
Chalk & Charcoal 15.0
Charcoal 15.0
Chrome 15.0
Cineon 15.0 (2014.0.0 x 001)
Clouds 15.0 (2014.0.0 x 001)
COLLADA 15.0 (2014.0.0 x 001)
Halftone color 15.0
15.0 color pencil
CompuServe GIF 15.0
Pencil tale 15.0
Craquelure 15.0
Crop and straighten Photos 15.0 (2014.0.0 x 001)
Crop and straighten Photos filter 15.0
Hatch: 15.0
Crystallize 15.0
Cutting 15.0
Features dark 15.0
Deinterlacing 15.0
DICOM 15.0
Difference clouds 15.0 (2014.0.0 x 001)
Glow 15.0
Move 15.0
Dry brush 15.0
Eazel acquire 15.0 (2014.0.0 x 001)
Embed watermark 4.0
Entropy 15.0 (2014.0.0 x 001)
Search color NO export VERSION
Extrude 15.0
FastCore 15.0 routines (2014.0.0 x 001)
Fiber 15.0
Film Grain 15.0
Gallery of filters 15.0
3D Flash 15.0 (2014.0.0 x 001)
Fresco 15.0
Glass 15.0
Scarlet contours 15.0
Google Earth 4 15.0 (2014.0.0 x 001)
Grain 15.0
Graphic Pen 15.0
Halftone Pattern 15.0
HDRMergeUI 15.0
IFF Format 15.0
Outlines in ink 15.0
JPEG 2000 15.0
Flattening coefficient 15.0 (2014.0.0 x 001)
Blur of the lens 15.0
Correction of the lens 15.0
Lens Flare 15.0
Liquefy 15.0
Operation of Matlab 15.0 (2014.0.0 x 001)
15.0 maximum (2014.0.0 x 001)
15.0 average (2014.0.0 x 001)
Measure Core 15.0 (2014.0.0 x 001)
15.0 median (2014.0.0 x 001)
Mezzotint 15.0
Minimum 15.0 (2014.0.0 x 001)
MMXCore Routines 15.0 (2014.0.0 x 001)
Mosaic tiles 15.0
Multiprocessor support 15.0 (2014.0.0 x 001)
Neon 15.0
Paper notes 15.0
Color NTSC 15.0 (2014.0.0 x 001)
Ocean Ripple 15.0
OpenEXR 15.0
Paint Daubs 15.0
15.0 palette knife
Patchwork 15.0
Paths to Illustrator 15.0
PCX 15.0 (2014.0.0 x 001)
Photocopy 15.0
Engine 3D Photoshop 15.0 (2014.0.0 x 001)
Photoshop Touch 14.0
Photo filter package 15.0 (2014.0.0 x 001)
Pinch 15.0
Pixar 15.0 (2014.0.0 x 001)
Plaster 15.0
Plastic wrap 15.0
PNG 15.0
Pointillism 15.0
Polar coordinates 15.0
Portable bitmap 15.0 (2014.0.0 x 001)
Poster edges 15.0
Radial blur 15.0
Radiance 15.0 (2014.0.0 x 001)
Range 15.0 (2014.0.0 x 001)
Read watermark 4.0
Color research grid NO VERSION rendering
Crosslinking 15.0
Ripple 15.0
Rough Pastels 15.0
Save for the Web 15.0
ScriptingSupport 15.0
Shake Reduction 15.0
Shear 15.0
Asymmetry 15.0 (2014.0.0 x 001)
Smart Blur 15.0
Smudge Stick 15.0
Solarize 15.0 (2014.0.0 x 001)
Splash 15.0
Spherize 15.0
Sponge 15.0
15.0 sprayed strokes
Stained glass 15.0
Stamp 15.0
Gap 15.0 (2014.0.0 x 001)
STL 15.0 (2014.0.0 x 001)
Sumi-e 15.0
Summons 15.0 (2014.0.0 x 001)
Targa 15.0
Texture veneer 15.0
Tiles 15.0
Torn edges 15.0
Watch twirl 15.0
Draft of 15.0
Vanishing point 15.0
Variance 15.0 (2014.0.0 x 001)
Water paper 15.0
Watercolor of 15.0
Wave 15.0
Wavefront | OBJ 15.0 (2014.0.0 x 001)
WIA support 15.0 (2014.0.0 x 001)
Wind 15.0
Wireless Bitmap 15.0 (2014.0.0 x 001)
Zig - zag 15.0
Plug-ins option and third parties:
CUR (cursor Windows) NO VERSION
GREYCstoration NO VERSION
ICO (Windows icon) NO VERSION
Noise 7.0.0.0
ScriptListener 13.0
StarFilter Pro 3 3.0.3.0
SuperPNG 2.0
Plug-ins that could not load: NONE
Flash:
Adobe Kuler
Install TWAIN devices: NONE
========================================================================================== ==========================
Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02 / 07:23:00:00) x 64
Operating system: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family: 6, model: 13, Stepping: 7 with MMX, entire SSE, SSE, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading FP
Physical processor count: 12
Number of logical processors: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 34153 MB
Memory available to Photoshop: 37150 MB
Memory used by Photoshop: 90%
Tile image size: 1028K
Image cache level: 4
Overview of fonts: Extra Large
TextComposer: Latin
Display: 1
Limits of the display: top = 0, left = 0, low = 1080, right = 1920
Display: 2
Limits of the display: top = 0, =-1360 on the left, low = 768, right = 0
OpenGL drawing: enabled.
OpenGL allows old GPU: not detected.
OpenGL drawing mode: Advanced
OpenGL allows Normal Mode: true.
OpenGL allows Advanced Mode: true.
AIFCoreInitialized = 1
AIFOGLInitialized = 1
OGLContextCreated = 1
NumGPUs = 1
GPU [0]. OGLVersion = "3.0".
GPU [0]. MemoryMB = 2048
GPU [0]. RectTextureSize = 16384
GPU [0]. Renderer = "Quadro 4000/PCIe/SSE2.
GPU [0]. RendererID = 1757
GPU [0]. Name of the vendor = "NVIDIA Corporation"
GPU [0]. VendorID = 4318
GPU [0]. HasNPOTSupport = 1
GPU [0]. DriverVersion = "9.18.13.3311."
GPU [0]. Driver = "nvd3dumx.dll, nvwgf2umx.dll, nvwgf2umx.dll, nvd3dum, nvwgf2um, nvwgf2um"
GPU [0]. DriverDate = "20140429000000.000000 - 000.
GPU [0]. CompileProgramGLSL = 1
GPU [0]. TestFrameBuffer = 1
GPU [0]. OCLPresent = 1
GPU [0]. OCLVersion = "1.1".
GPU [0]. CUDASupported = 1
GPU [0]. CUDAVersion = "6.0.1".
GPU [0]. OCLBandwidth = 7.47664e + 010
GPU [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = '4.40 NVIDIA via the Cg compiler.
GPU [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [65536]
GPU [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [4]
GPU [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]
GPU [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]
GPU [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]
GPU [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]
GPU [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]
GPU [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [2048]
GPU [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [124]
GPU [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]
.extension GPU [0] [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1
.extension GPU [0] [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1
.extension GPU [0] [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 1
Type of license: subscription
Serial number: 96040035116912554961
The application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64-bit).
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Zero Photoshop has async I/O active
Scratch the volumes:
E:\, 3.64 T, T 3.22 free
F:\, 465.2 G, 171.9 free G
C:\, 224.2 G, 104.4 free G
Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit) \Required\Plug-Ins\
Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit) \Plug-ins\
Installed components:
ACE.dll ACE 2013/29/10-11: 47:16 79,548223 79.548223
adbeape.dll Adobe EPA 2013/02/04-09: 52:32 0.1160850 0,1160850
AdobeLinguistic.dll Adobe linguistic Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/10/25-12: 15: 59 5.0.24 79.547804
AdobePDFL.dll PDFL 2013/29/10-11: 47:16 79,508720 79.508720
Adobe AdobePIP.dll 7.0.0.1786 product improvement program
AdobeXMP.dll Adobe XMP Core 2013 10/29-11: 47:16 79,154911 79.154911
AdobeXMPFiles.dll Adobe XMP files 2013 10/29-11: 47:16 79,154911 79.154911
AdobeXMPScript.dll Adobe XMP Script 2013 10/29-11: 47:16 79,154911 79.154911
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/29/10-11: 47:16 79,548223 79.548223
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
Amtlib.dll AMTLib (64 Bit) 7.0.0.249 BuildVersion: 7,0; Brand: Thursday, November 14, 2013 15:55:50) 1.000000
ARE.dll ARE 2013/29/10-11: 47:16 79,548223 79.548223
Axe8sharedexpat.dll AXE8SharedExpat 2011/12/16-15: 10: 49 66,26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15: 10: 49 66,26830 66.26830
Bib.dll BIB 2013/29/10-11: 47:16 79,548223 79.548223
BIBUtils.dll BIBUtils 2013/29/10-11: 47:16 79,548223 79.548223
boost_date_time.dll product DVA 7.0.0
boost_signals.dll product DVA 7.0.0
boost_system.dll product DVA 7.0.0
boost_threads.dll product DVA 7.0.0
CG.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
Adobe CIT.dll CIT 2.1.6.30929 2.1.6.30929
Adobe CITThreading.dll CITThreading 2.1.6.30929 2.1.6.30929
CoolType.dll CoolType 2013/29/10-11: 47:16 79,548223 79.548223
dvaaudiodevice.dll product DVA 7.0.0
dvacore.dll product DVA 7.0.0
dvamarshal.dll product DVA 7.0.0
dvamediatypes.dll product DVA 7.0.0
dvaplayer.dll product DVA 7.0.0
dvatransport.dll product DVA 7.0.0
dvaunittesting.dll product DVA 7.0.0
Dynamiclink.dll product DVA 7.0.0
ExtendScript.dll ExtendScript 2013/10/30-13: 12: 12 79,546835 79.546835
FileInfo.dll Adobe XMP FileInfo 2013 10/25-03: 51:33 79,154511 79.154511
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16: 30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16: 30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2013/29/10-11: 47:16 79,248139 79.248139
libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)
libiomp5md.dll Intel(r) OMP Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
LogSession.dll LogSession 2.1.2.1785
mediacoreif.dll product DVA 7.0.0
MPS.dll MPS-2013/29/10-11: 47:16 79,535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
MSVCP100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
MSVCP90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
MSVCR80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
Msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 2013/29/10-11: 47:16 79,542390 79.542390
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Adobe Photoshop CC CC plugin.dll
PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 4.2.0.36
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/10/30-13: 12: 12 79,546835 79.546835
ScriptUIFlex.dll ScriptUIFlex 2013/10/30-13: 12: 12 79,546835 79.546835
svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
TBB.dll Intel Threading Building Blocks for Windows 4 1, 2012, 1003
tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Monday, February 25, 2013 16:09:10 build 0.19078 0,19078
Required plugins:
3D Studio 14.2.1 (14.2.1 x 001)
Accented edges 14.2.1
Adaptive wide-angle 14.2.1
Angular Strokes 14.2.1
Average 14.2.1 (14.2.1 x 001)
Bas-relief 14.2.1
BMP 14.2.1
Camera Raw 8.5
Camera Raw Filter 8.5
Chalk & Charcoal 14.2.1
14.2.1 charcoal
Chrome 14.2.1
Cineon 14.2.1 (14.2.1 x 001)
Clouds 14.2.1 (14.2.1 x 001)
COLLADA 14.2.1 (14.2.1 x 001)
Halftone color 14.2.1
Color pencil 14.2.1
CompuServe GIF 14.2.1
Pencil tale 14.2.1
Craquelure 14.2.1
Crop and straighten Photos 14.2.1 (14.2.1 x 001)
Crop and straighten Photos 14.2.1 filter
Hatch 14.2.1
Crystallize 14.2.1
Cutting 14.2.1
Dark strokes 14.2.1
Deinterlacing 14.2.1
DICOM 14.2.1
Difference clouds 14.2.1 (14.2.1 x 001)
14.2.1 glow
Move 14.2.1
Dry brush 14.2.1
Eazel acquire 14.2.1 (14.2.1 x 001)
Embed watermark 4.0
Entropy 14.2.1 (14.2.1 x 001)
Extrude 14.2.1
FastCore 14.2.1 routines (14.2.1 x 001)
Fiber 14.2.1
Film Grain 14.2.1
14.2.1 Filter Gallery
3D Flash 14.2.1 (14.2.1 x 001)
Fresco 14.2.1
Glass 14.2.1
Scarlet contours 14.2.1
Google Earth 4 14.2.1 (14.2.1 x 001)
Grain 14.2.1
Graphic pen 14.2.1
Halftone Pattern 14.2.1
HDRMergeUI 14.2.1
IFF Format 14.2.1
Outlines in ink 14.2.1
JPEG 2000 14.2.1
Flattening coefficient 14.2.1 (14.2.1 x 001)
Blur of the lens 14.2.1
Correction of the 14.2.1 goal
Lens Flare 14.2.1
Liquefy 14.2.1
Operation of Matlab 14.2.1 (14.2.1 x 001)
maximum 14.2.1 (14.2.1 x 001)
14.2.1 average (14.2.1 x 001)
Measure Core 14.2.1 (14.2.1 x 001)
Median 14.2.1 (14.2.1 x 001)
Mezzotint 14.2.1
Minimum 14.2.1 (14.2.1 x 001)
MMXCore Routines 14.2.1 (14.2.1 x 001)
Mosaic tiles 14.2.1
Multiprocessor support 14.2.1 (14.2.1 x 001)
Neon 14.2.1
Paper notes 14.2.1
Color NTSC 14.2.1 (14.2.1 x 001)
Ocean Ripple 14.2.1
14.2.1 oil painting
OpenEXR 14.2.1
Paint Daubs 14.2.1
14.2.1 palette knife
Patchwork 14.2.1
Paths to Illustrator 14.2.1
PCX 14.2.1 (14.2.1 x 001)
Photocopy 14.2.1
14.2.1 Photoshop 3D engine (14.2.1 x 001)
Photoshop Touch 14.0
Photo filter package 14.2.1 (14.2.1 x 001)
Pinch 14.2.1
Pixar 14.2.1 (14.2.1 x 001)
Plaster 14.2.1
Plastic wrap 14.2.1
PNG 14.2.1
Pointillism 14.2.1
Polar coordinates 14.2.1
Portable bitmap 14.2.1 (14.2.1 x 001)
Poster edges 14.2.1
Radial blur 14.2.1
Radiance 14.2.1 (14.2.1 x 001)
14.2.1 range (14.2.1 x 001)
Read watermark 4.0
Crosslinking 14.2.1
14.2.1 the ripple
Rough Pastels 14.2.1
Save for Web 14.2.1
ScriptingSupport 14.2.1
Shake Reduction 14.2.1
14.2.1 shear
14.2.1 asymmetry (14.2.1 x 001)
Smart Blur 14.2.1
Smudge Stick 14.2.1
Solarize 14.2.1 (14.2.1 x 001)
Splash 14.2.1
Spherize 14.2.1
Sponge 14.2.1
Sprayed strokes 14.2.1
Stained glass 14.2.1
Stamp 14.2.1
SD 14.2.1 (14.2.1 x 001)
STL 14.2.1 (14.2.1 x 001)
14.2.1 Sumi-e
14.2.1 summons (14.2.1 x 001)
Targa 14.2.1
Texture veneer 14.2.1
14.2.1 tiles
Torn edges 14.2.1
14.2.1 twirl watch
Draft 14.2.1
Vanishing Point 14.2.1
14.2.1 variance (14.2.1 x 001)
14.2.1 variations (14.2.1 x 001)
Water paper 14.2.1
Watercolor 14.2.1
Wave 14.2.1
Wavefront | OBJ 14.2.1 (14.2.1 x 001)
WIA support 14.2.1 (14.2.1 x 001)
Wind 14.2.1
Wireless Bitmap 14.2.1 (14.2.1 x 001)
Zig - zag 14.2.1
Plug-ins option and third parties:
CUR (cursor Windows) NO VERSION
GREYCstoration NO VERSION
ICO (Windows icon) NO VERSION
Noise 7.0.0.0
ScriptListener 13.0
StarFilter Pro 3 3.0.3.0
SuperPNG 2.0
Plug-ins that could not load: NONE
Flash:
Mini Bridge
Adobe Exchange
Kuler
Install TWAIN devices: NONE
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Photoshop CC 2015 crash when opening existing files (after installation)
I had a problem with Indesign. Solution was to uninstall Adobe CC 2015 and then reinstall al the apps I need.
When I open a new document in Photoshop CC 2015, everything works fine.
But when I want to open a file (any), photoshop crashes.
Anyone have a solution?
Hi royt,.
Does crash on a specific existing file or all the files?
Operating system you have: windows or mac?
Could you please share the accident report?
Make sure that the program is updated to CC2015.1.2: keeping up to date of Photoshop
Concerning
Claes
-
I just updated to 2015 for CC in Photoshop.
The program seems to open, but in a few seconds, I get a message telling me it has stopped working and closes.
Help please!
If you use Windows comp, you can check below links:
-
New installation of Photoshop CC (2015) crashes when opened
I have installed PS CC 2015. When I tried to open it, Windows 7 said an error had been made and app had to be closed. I uninstalled the app, restarted the computer and re-installed. same result. Any comments?
Obsolete graphics drivers are usually the cause.
Do not use Windows update, find the model of your card and go directly to the preparer.
Here are the basic instructions:
Upgrade display drivers
Windows OS
Click Start.
On the start menu, click Run.
In the Open box, type "dxdiag" (without the quotation marks), and then click OK.
The DirectX Diagnostic tool opens. Click the view tab.
On the view tab, information about your graphics card are indicated in the Device section. You can see the name of your card, as well as the way in which a lot of video memory, there.
Once you know the kind of graphics card you have, visit the manufacturer's Web site to download the latest version of the driver. Here are the links to download the drivers from the manufacturers of most common graphics cards:
NVIDIA: http://www.nvidia.com/content/drivers/drivers.asp
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Photoshop CC 2015 crashes when CR2 Images are developed by Lightroom CC
I have OS X El Capitan and a Canon EOS 5 d r
When I open an image. CR2 in Photoshop CC 2015 / Camera Raw 9.3, Photoshop crashes quite often.
After checking with several of my. Cr2-files I found that it blocks only when I open RAW CR2 - files that have been modified/expanded before in Lightroom CC.
All either changed/develoded Images CR2 (which initially means Virgin imported camera) properly opens with Camera RAW 9.3.
Meanwhile, I installed El Capitan 10.12.2. Beta (15C48a) because I thought that the problem is El Capitan with no success.
I think that Camera RAW 9.3 has a problem with opening files .xmp.
I can reproduce the error with all files that have been changed in my Lightroom library.
GPU. OpenCL settings or disable does ' t matter. Activation of work well with RAW files that have not changed.
Solution?
Concerning
Ueli Maurer
If it helps I can copy the error here full report *.
Process: Adobe Photoshop CC 2015 [44043] Path: / Applications/Adobe Photoshop 2015/Adobe Photoshop 2015.app/Contents/MacOS/Adobe Photoshop 2015 CC CC CC Identifier: com.adobe.Photoshop Version: 16.1 (16.1.301) Code type: X 86-64 (native) Parent process: ??? [1] Responsible: Adobe Photoshop CC 2015 [44043] ID of the user: 70 s Date/time: 13:45:55.705 2015-12-05 + 0100 OS version: Mac OS X 10.11.2 (15C48a) Report Version: 11 Anonymous UUID: EC76217E-2D3F-3B39-8EEB-1321BF41BA39 Time since started awake: 150000 seconds
Integrity of system protection: enabled
Discussion crashed: 0 dispatch queue: com.apple.main - wire Exception type: EXC_BAD_ACCESS (SIGSEGV) Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000008 Note the exception: EXC_CORPSE_NOTIFY After the installation of the OS X 10.11.2 version of Photoshop Apple will open all the files via Camera Raw CR2 with no crashes.
Therefore, it seems that the problem was under OS X and not in Camera Raw and Photoshop.
Thanks to Apple for the solution and of course Adobe for their applications of goot
-
Problem with Photoshop CC 2015, crashes when you click PRINT
Hi all, I have problem with protoshop CC 2015. When I click on 'print', photoshop crashes. It happens when I am trying to print pictures that I printed before. New images work fine. It seems that there is save the settings to print on these images and photoshop can not find them because the printer driver has been reinstalled. How to solve this problem?
The HP printer driver crashes - so HP is the only party that can help you, because they have to correct the bug in their printer driver is the cause of the crash.
-
Photoshop CC 2015 crashes when converting images of dynamic object
Hello world! So, I recently learned Photoshop and I have a Tumblr blog, and I am try it for fixtures and gifs. I can do my gif and finally, to sharpen and play with the color of the image, I have to select all images and convert it to a smart object to make it faster and easier on me. With the 2014 version, it worked amazingly, I managed to make GIFs. But after the update, this does not work so well now. Everything starts fine, everything is fine, until I have to convert my frames to a smart object. I select them all, right click, press on convert to smart object... and it instantly freezes and says that it hangs and stops. Now, I've seen people have problems when starting up, but I have not seen a question quite like this. I didn't think that solutions for commissioning crashing would help me because it starts and goes well until there. I tried three times last night with the same problem. When I today, there was another update. I've updated, in the hope, it would fix this glitch or anything like that, and it didn't. If someone had this problem and found a solution? I really want to buy this software when my trial is in place, but at this point, if she's going to behave this way, sort of. I would add also a journal of events, as they are all the same (and I hope I add the right thing because I discovered only last night how to access the event logs of my).
Log name: Application
Source: Application error
Date: 17/06/2015 21:21:07
Event ID: 1000
Task category: (100)
Level: error
Keywords: Classic
User: n/a
Computer: computer
Description:
The failing application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
The failed module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
Exception code: 0xc0000005
Offset: 0x0000000003739e80
ID of the process failed: 0 x 1934
Start time of application vulnerabilities: 0x01d0a96c4f7ba4bd
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Report ID: ac92693b-1560-11e5-8268-d8cb8a851481
Faulting full name of the package:
ID of the failed package-parent application:
The event XML:
" < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "
<>System
< name of the provider = 'Error of Application' / >
< qualifiers EventID = '0' > 1000 < / EventID >
< niv.2 > < / level >
< task > 100 < / task >
< Keywords > 0 x 80000000000000 < / keywords >
< TimeCreated SystemTime = "" 2015-06 - 18 T 02: 21:07.000000000Z "/ >"
< EventRecordID > 3059 < / EventRecordID >
Application of < channel > < / Channel >
Computer < computer > < / computer >
< security / >
< / system >
< EventData >
Photoshop.exe < data > < / data >
< data > 16.0.0.88 < / data >
< data > 55681d 39 < / data >
Photoshop.exe < data > < / data >
< data > 16.0.0.88 < / data >
< data > 55681d 39 < / data >
c0000005 < data > < / data >
< data > 0000000003739e80 < / data >
< data > 1934 < / data >
< data > 01d0a96c4f7ba4bd < / data >
C:\Program Files\Adobe\Adobe Photoshop 2015\Photoshop.exe < data > CC < / data >
C:\Program Files\Adobe\Adobe Photoshop 2015\Photoshop.exe < data > CC < / data >
< data > ac92693b-1560-11e5-8268-d8cb8a851481 < / data >
< data >
< / data >
< data >
< / data >
< / EventData >
< / event >
Hello
It is a known problem with the latest version of Photoshop CC2015.
You can go through this article:
https://helpx.Adobe.com/Photoshop/KB/converting-a-video-layer-to-smart-object-crashes.html
-
Why Photoshop plugins not available when I open an image in Lightroom and select "Edit in Photoshop?
Photoshop plugins are no longer available when I bring a picture in Photoshop from Lightroom. When I work on an image in Lightroom and select "Edit in Photoshop", the image opens in Photoshop, but all Photoshop plugins are not available and, in fact, do not appear in Photoshop under filter at all. However, when I open a picture directly in Photoshop, all plugins are available. Why plugins suddenly vanish when putting an image in Photoshop from Lightroom? I hope someone is able to help me fix this problem. I am under Lightroom, Photoshop CS6 13.0.6 on OS X 10.10.5 6.3.
I posted this question on the forums for PS and LR because I'm unsure as to who might be more appropriate. I only experience this problem when making an image in Photoshop from Lightroom.
Thank you very much.
Can any Mac user tell us - if it is possible to have the same version of a program installed twice?
In the Mac Finder application, Photoshop it shows twice?
-
XPS 13 end 2015 (9350) crashes when you open the saved first file
Was able to change smoothly until a few hours later when it just froze and I had to force close it. I manually installed the same drivers for my integrated graphics card, and it worked! I was able to open the file being saved properly. Then, a few rendering problems came with flashes randomly when I saw my calendar. Nothing damaging but boring. Now, I can't open my file more and when I do my computer crashes and I am forced to shut down. What can I do? Thank you!
XPS 13, i7, 256 GB SSD, Windows 10, 8 GB of RAM
OK, so I went and back up the Application error frame home, that I then finished its task in the Task Manager. Works fine now.
-
Photoshop CC 2015 crashes when I try to convert a video to a smart object?
I only use Photoshop to make the GIF, so it's very annoying. Everything worked fine on the 2014 one, but since I've updated, whenever I try to convert a video to a smart object, it crashes. Is it possible to fix this?
This is a known issue with Photoshop CC2015
Refer to this article: https://helpx.adobe.com/photoshop/kb/converting-a-video-layer-to-smart-object-crashes.html
-
Photoshop 8.0 crashes when I open video
I can see the videos in the Organizer. It opens images as expected but does not open the videos. Cash as soon as I click on a video. I have updated the video drivers and the software. I tried to re - set preferences using ctrl-alt-shift when it starts, but it wouldn't let me, it kept taking me to Catalog Manager instead.
BruceHF
Given that the problem is related to the elements Organizer, the Ctrl + Alt + Shift classic should not help since I have always believed that they are due to the full Editor settings file, not related to the elements Organizer.
For the organizer of elements, we can go directly in the file on the disk hard (rather than try a shortcut keyboard is easy to do in the case of full editor)
Path to 64-bit Windows 7 or 8 would be:
Elements 8 Organizer
Local disk C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
8.0
Organizer
and in the record of the Organizer is the file psa.prf you want to remove or disable. If you want to turn it off, it rename just to psa.prf in psa.prfOLD. You can go back and remove the OLD file name if you want to reuse this file.
Be sure to have the Folder Options to show hidden files, folders and drives so that you can see the full path.
Due to the nature of your problem, it is important that you include in the information, the properties of the video file you are trying to get to play in the elements Organizer. Once we know that the project is set up correctly and problems persists, then it must have type information.
Depending on how things are going, we will have to use this catalog manager to create a catalogue to see if that will make a difference in the problem. We can also be the goal of disabling, uninstalling, re-installing. But this particular type of problem is usually in a format to compare.
Later.
Thank you for following up on troubleshooting.
RTA
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When I place a. HAVE file and close the program, it loses the link and becomes a group.
Can anyone help me?.
If the box is checked, then this is the reason for which the file becomes incorporated instead of the link. Uncheck the box.
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someone had a problem with professional portrait opening in photoshop cc 2015. When I open it with the plug-in, photoshop stops working (crashes)
Thank you, I have improved and the program works. Have a great Day.Joseph
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