Photoshop crashes randomly when drawing, using shortcut keys, etc.

Occasionally, about once every 45 seconds to 3 minutes, Photoshop is going to block/freeze for 10-90 seconds each time I try to draw a line using the Brush tool or use a hotkey with the Brush tool. This happens especially when I try to use Ctrl + Alt + Z to undo a line or when I use the Tablet drawing + shift key to draw straight lines. Once completed suspended, the line that I drew appears, however, any shortcut keys that I used in conjunction with the Brush tool will not apply on line. that is, a line drawn with SHIFT will have drawn Freehand instead.

I am running CC 2015, but this issue has been ongoing since CC 2014 and I have been troubleshooting on and outside since then without success. CS6 has worked for me before the update and still when I reinstallled it instead of CC2014 for troubleshooting. Switch back to CS6 permanently is not an option because I need CC to work. The question is displayed regardless of the spacing, size, or type of brush that I use. None of the other drawing programs I have on my computer has the same problems.

I have the AMD FX-8350 processor, 16 GB of RAM, 950 GTX graphics card. I also use a Cintiq 13hd. All my drivers are up to date. I am running Windows 10 but had the same problem with CC2014 under Windows 7.

I tried to reinstall PS, turning market/GPU-support setting for basic/advanced/etc., removal of preferences, light / features of tablet of the window, turn on/off CL, but none of this solves the problem. Don't know what else to try. As it is, I can't use PS for drawing, either.

bernardop_rj wrote:

Unfortunately, none of these things helped. As I said, it seems to be exclusively related to my Wacom tablet (CTH-680, pilot version 6.3.15 model - 3), that these problems do not occur when I use my computer trackpad.

Do you know if you are using Windows ink or WinTab?

Re: Use Windows ink problem with photshop CC 2015.

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  • CC of Photoshop crashes every try timei use the 3D tools. PLEASE PLEASE PLEASE HELP ME

    _____________________________________________________________

    Adobe Photoshop Version: 2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532 x 64

    Operating system: Windows 64-bit 8.1

    Version: 6.3

    System architecture: AMD CPU Family: 15, model: 0, Stepping: 1 with MMX, entire SSE, SSE, SSE2, SSE3, SSE4.1, SSE4.2, AVX FP

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    Plug-ins option and the third: NONE

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    _________________________________________________________________

    History of reliability

    Source

    Adobe Photoshop CC 2014

    Summary

    Stopped working

    Date

    25/03/2015-21:55

    Status

    More data required

    Description

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    Signature of the problem

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    Application name: Photoshop.exe

    Application version: 15.2.2.310

    Application timestamp: 5480338c

    Fault Module name: Photoshop.exe

    Fault Module Version: 15.2.2.310

    Fault Module Timestamp: 5480338c

    Exception code: c000001d

    Exception offset: 00000000049de322

    OS version: 6.3.9600.2.0.0.768.101

    Locale ID: 1033

    Additional information 1: 0e2c

    More information 2: 0e2c4a0973bb88ea06899dd1e278b909

    3 more information: b0bb

    Additional information 4: b0bb4bf0b6381d31840721ab24ccca66

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    AdapterVendorID: 0 x 1002
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    ProductName: Thunderbird
    ReleaseChannel: press release
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    Theme: classic/1.0
    Ramjet: 1
    Seller:
    Version: 31.3.0
    useragent_locale: en-US

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