Photoshop CS6 load but is then unesponsive. Must use the Task Manager to stop.

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  1. What is the brand and model of the computer?
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  When I go to the updates using photoshop I try to update photoshop and photoshop camera raw, but it then says

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  Hello

  Here are a few questions to better understand the issue:

  1 made only while off log?

  2. what happens when you restart?

  3 have you tried with different user accounts?

  4 you did changes to the computer before the show?

  Let us try the following and see if they help.

   

  Method 1: Check the event viewer for more details on this subject.

   

  Event Viewer is a tool that displays detailed information about important events on your computer.

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  Method 2: Run the following fix:

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  Method 3: Perform the clean boot and check

  It may be that a third-party application is causing this issue. Put the system at boot.

  To help resolve the error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

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  http://support.Microsoft.com/kb/929135

  Please note: After troubleshooting, be sure to start your computer in normal mode by following step 7.

   

  Method 4: I suggest you make a system full scan just to be sure.

  Here is a link that will give you information on how to perform a full scan of the system:

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  , Note 1: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

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  We do not recommend installation from a backup, time machine, or migration of files. All programs must be installed from the installation files.

  Please try to install from here: Download produced CS6

  After downloading the installation files, see these instructions to extract the files and install your product.

  And lightroom from here: Download Photoshop Lightroom

  Moving to download, installation, setting up

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