Photoshop Elements on Macbook Air do not recognize camera

I have a Macbook Air with OS X 10.11.6.  I downloaded PS 14 elements of the AppStore.  When I connect my camera (Canon EOS60D) via USB to the laptop is not recognized by the Import Wizard.  This is why I can not download my pictures using PS Elements.  Please help otherwise I will need to have a refund.

Can I import photos by copying them from the memory card on the hard disk, and then import again in PS Elements.  But this isn't really a sensible approach.

Any help welcome.

Hi, I have the same problem. I just realized that the PSE Organizer find my Canon 6 d camera in iPhone/iPad when I click Import (as opposed to under camera where it should be). Try this - I hope it works for you. None of the other corrections that I found on the work here.

Tags: Photoshop

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