Photoshop, Illustrator and InDesign does not update instead, I "Start free Trail ' and 'Buy now', when I have the license for all 3. What should I do?

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• Problem with the new update Photoshop, Illustrator and first CC

  Hello

  I wish to inform you that since the last update of the DC Photoshop, Illustrator and first applications. I have problems to open and use programs. Photoshop is impossible to work. The open looks that attempts to load something (Start) and keep trying for any use of the software as well as the Illustrator. Already, the first it opens the window (start) separately, if it has the error, but when I close the software works well. Follow the link to the video to show what is happening.

  
  Video link:
  Error Photoshop, Illustrator and first - YouTube

  
  Best regards

  L. Roma

  Hi L.Roma,

  Please go to the Photoshop preferences, then general tab and uncheck the option "Show Start Workspace"

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  Kind regards

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  Please follow the very important instructions before downloading.

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