PhotoSmart 2610: Scan not scan

Printer and all of its features worked well, but I had to replace my hard drive. I ran the installer for HP printer. print now, but will not scan. When I try to scan (icon through the HP Solution) it seems to start working, but then keeps on appearing to work without actually doing it. The small Tower, the symbol of rotation turns and turns but never does anything else.

As I said, it worked fine before I changed the hard drive but is not now. Any ideas?

Thank you.

Hello

Thank you for using the HP forum.

You can download and install the software COMPLETE features of HP printing for your operating system:

Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

Please uninstall and reinstall the software COMPLETE features, follow these steps:

1. download and save the software COMPLETE features (do not install online)
2 uninstall the software from your computer
3. install the FULL feature software "saved".

Hope that helps!

Tags: HP Printers

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