Photosmart 2610 won't print pictures with Windows 7 - Please HELP!

My HP Photosmart 2610 all-in-one will print any photos on my new computer.  He used to work, but he stopped.  It still prints Word and Excel.  I tried several downloads without result.  If I plug my computer dinosaur with XP I can print photos.

I get no error messages.  It is said he sends to the printer, but when I check the queue of the printer, nothing showed.  I always, I can't understand if it is a problem of MS or HP problem.  Somehow the communication between the two is getting lost, but since it still prints of word and excel, I am at a loss as to where the problem lies.

I spent hours and days on this!  I am told by my friends that are good at computers "HP is the worst."  Is this the case?

Hey Ashenk. If the printer prints from another PC perfectly, then I wouldn't think the printer to be the problem. It is possible that the print queue has had a hiccup and it needs to be reset. Here's how to reset:

1. press on the ORB start lower-left on the screen.

2. click on 'run '.

3 type "services.msc" (without the quotes)

4. Locate the print spooler service in the right column

5. click on restart the service on the left link

Let me know if that solves the problem.

Thank you

Sean

Tags: HP Printers

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