Photosmart 3210 all in one: Scan and reinstall the program failures

Printer isn't online and firewall is on and no network.  Printer and scanner going good since 2006 until I tried to scan a negative, I think for the first time in its history.  Scan bar will quickly about 2 inches and lamp turns off and printer says to stop, but this isn't.   Had to unplug, but printer would reset with all functions (except movie option).  Uninstalled and reinstall failed with the error situation code 03215762.  Print function works with other programs and copy function works, just can't sweep, and there is no solution Center, could not reinstall.  Resettlement goes to 2% with the status - stop services - bogs and Print Spooler Service and will remain bogged down for hours until the end with the Task Manager.

During the forced relocation ends and said deleting files, another error situation code 06458626 comes up with a few lines comes from installation error logs.  Help would be wonderful.

Due to personal obligations, could not work on reinstalling printer until this week.  Put a link to MS and I've tried suggestions there - .NET updates, enter the registry and delete some files and a work-around suggested without success.  Next I googled "Can not stop spooler on MS XP SP3" and as choice went to forums.techguy.org/windows-xp/897775-can't-stop-spooler.html, Harry 32, January 28, 2010.  This guy had a sounding similar problem and his solution worked.  MS Fax in windows, computer components unchecked rebooted, went to spooler MS services, stop selected, and he stopped.  YES!  Then I ran the new drivers you sent and installed the program without glitches.  YES, once again! (actually when install stopped and said spooler was arrested and I wanted it to be fixed and started then the installation can continue; naturally, I selected Yes.)  I scanned a photo, printed and made a copy successfully.  However, I tried again to scan a negative from the solution Center and the button on the Panel of the printer without success.    I'll close this as 'select solution' and start a new discussion of assistance on the issue of negative scan.  Very gratedful for all your help.  I'd never know what Google if you had not discovered in troubleshooting spooler problem.

Tags: HP Printers

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