Photosmart 5510 B111a - Scan-to-computer error

Similar Questions

• Photosmart c7180 cannot scan any computer file except C:\Users...etc... \Scans.

  New desktop computer. New OS than Windows 7, 64 bit. Office Enterprise 2007. Software loaded new Photosmart c7100 CD purchased from HP as directed.

  Photosmart c7180 cannot scan any computer file except C:\Users...etc... \Scans. I want to scan to E:\

  Nothing wrong with the scanned image. No error message.

  Found. Settings, scan settings, scan to... Configuration, settings button, buttons search for the solution Center, manage shortcuts scan... and then create new shortcuts in the folder of your choice!
  How bypassed can you get?

• My 5510 not scan to computer. It is said that it is not connected.

  I have a 5510 all-in-connected to a HP with Windows 7 computer.  The printer will scan to print, but will not scan to the computer.  I downloaded the 'Doctor' program, but it didn't fix the problem.

  Hello

  What is the Officejet 5510 or Photosmart 5510?

  Is it connected to the network of yyor via USB or via the network?

  You can run a scan of the software on your PC (under start > all programs > HP) or is there a specific error message?

• HP Photosmart 7510 not scan to computer (MacBook Air)

  Hello

  I have a HP Photosmart 7510 connected wireless to my home network and I can't select my computer when parsing the list for the computer on the printer.

  I use a MacBook Air with OS X 10.8.2

  I've updated all my drivers, reinstalled the software and disconnected/reconnected to the network several times.

  I can print to the 7510 my computer.

  I can scan the 7510 using the HP software on my computer

  I am unable to find 'activate Scan to Computer' in the settings on my computer (and all instructions on this Web site are for Windows)

  We organize also several computers window on our network, and these show all in the analysis of computer selection and can be analyzed successfully to. (without going through the HP software installed!)

  What is missing for me to scan to my computer? Scan to other computers is not an option (for reasons of confidentiality) and scanning the computer is also not ideal, because I bought the printer for the analysis of it infrastructure.

  Thank you

  Emma

  Hi Emma,

  If the Scan of the computer does not appear under the HP utility, more liekly something went wrong in the HP installation wizard.

  Try these steps and let me know if that can help you:

  First reset the system as follows:

  * Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.

  Click on the Apple menu and then click on System Preferences.
  Select Print & Scan.
  Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
  Click OK to confirm the reset.
  Type your user name and password.
  Click OK. The printing system resets.

  Then, go to Applications\Hewlett - Packard\Device Utilities and follow the HP installation wizard.

  Now open the HP Utilitiy and search the computer Scan in the scan parameters section.

  Kind regards

  Shlomi

• Photosmart HP 6520 all-in-one: Photosmart HP 6520 Scan to computer function doesn't work is not after the driver download

  After that our latest operating system updated, our HP Photosmart 6520 had scanning problems.  Usually a reboot or as part of the scan on the HP computer would work.  Today, I downloaded the latest driver in the hope that could solve the problem.  Now the scanner is not recognize the computer, and I can't enable analysis of the it function with HP on my Mac utility.  The print feature works very well.   This message I see in the HP utility:

  "The HP software required for the Scan of the computer could not be located on this computer. Please download and install the latest HP recommended software for your device to http://www.hp.com/supportand then try again. »

  I searched HP website, but I can't find anything other than the driver I downloaded for Mac OS X 10.10.

  What can I do to get my scanner up and running again?  Thank you very much for your help!

  Hi @kjnowicki

  I want to help you with your scanning device.

  We will reset the printing system, repair disk permissions, add the printer using the driver and try to start a new search.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• Photosmart 5510 unable to communicate the error

  "Unable to connect" error when printing on Photosmart 5510 despite the re-setup of printing and printer on the network... Uninstalled / reinstalled several times and always without success - advice?  Thank you

  Eureka!

  Got it working again... the culprit was firewall.  I certainly didn't change or any recent blockage so assume another user must have without my knowledge!

  go in the menu Firewall: Firewall / settings / internet connections for programs: and look at all the programs have been blocked for bad reasons.

  Thanks for all the help.

  and this solution, hoping to help others!

• How can I install my HP Photosmart 5510 printer on my computer Windows 8?

  I just bought a Toshiba laptop with 8 of the window.  In recent months, I bought a Photosmart HP 5510 printer.  The installation disk will go up only to Winows 7.  How can I install the printer on my new computer?

  I included a link to the drivers for your printer. Click here for the drivers.

  Let me know if it helps.

• Photosmart C4580: c4580 scan to pc error 4 [(3,42,0)] Digital Image Monitor stops working.

  Scan to pc error4 [(3,42,0)] Digital Image Monitor stops working.

  Scan Doctor repairs DI Monitor and she immediately stop woring

  before I even try a scan.

  I run hpqtra08.exe which initializes the DI monitor and after a few seconds it stops working again.

  C4500 removed and downloaded software problem persists.

  Help!

  Hi @jere99,.

  Welcome to the Forums of HP Support!

• Black ink will not print Photosmart 5510 b111a

  I read all posts CIHI and I've tried everything suggested except you get out the printhead, I do not think it entirely.  I tried aligning and cleaning several times, at least 5.  I have manually cleaned the contacts as well.  Still no black.  the colors are very well. I tried a new cartridge, the same thing.  Any ideas?

  After on the phone for 39 minutes... It's a hardware problem 4 months out of warranty. They said that this happens often. I was offered an upgrade to a 5520, because it uses the same ink I have... for 81,99. I can buy a new one for 99 at best buy. HP did not move on the price so I didn't say thank you. I'll go buy another printer elsewhere. Probably another brand... Oh, btw, it was for a reconditioned model may be used

• Photosmart 5510: photosmart 5510 doesn't scan

  My Photosmart 5510 left scanning for computer (HP Pavilion with wireless connection). I get a msg of unsuccessful scan from the printer and an HP 5510d series is not found msg on my computer.  He still won't print.     I restarted everything.   When I opened the printer from start I get a box Priinter configuration and software with connect a new printer and add more software options.   A ran the full feature software and driver and get msg that I need to insert the disc and the earlier version cannot be deleted.   Ran print and scan doctor and it says Installer get full software not installed.  I don't know what else to try.

  Hi @dmorfy,

  There is a utility called Microsoft mount it that might be able to help to uninstall the old version of the HP Photosmart from your PC software. It is pretty Strait before running.

  Once it's done try to reinstall the software.

  Please let me know how it goes.

  Thank you!

• the installer of yellow photosmart ink in my newly installed 564 hp 5510 b111a, do not print.

  I just installed a new Photosmart 5510 B111a.

  When you try to print colors, yellow does not print.

  I reinstalled the cartridge.  A ran several alignments.

  Has run several diagnostic reports.

  All looks fine except that no yellow is printed on paper.

  I hit the ink on the bottom of the cartridge, using a

  tissue and it turned yellow.

  What should do?

  Solved my problem.  I read in this forum there is a PRINT CLEANING of HEAD which can be done on the printer, but must be done from the computer.  He is not one of the options on the touch screen of the printer.  When I ran to the printhead cleaning twice, that solved the problem.  The yellow ink began printing very well.  It looks like the new printhead just need to be cleaned once or twice.

• driver installation failure on photosmart 5510

  I am trying to install my photosmart 5510 on a new computer, Windows 7 (64 bit) operating system. everytime I try and go through all the steps of downloaded I get an install error - failure of the HP Installation - MSI 1603. Cannot get past. The printer is configured on a wireless network and that works, just can't get the driver to install. I tried to remove the program and he can't delete because it is not installed correctly. It seems very circular. Any ideas?

  These install failures can be no fun. Looks like you may have a few things underway.

  You indicate that the software cannot be uninstalled. Where are you try uninstalling to?
  * The best place to remove the HP printing software that won't remove is through the control panel > programs > uninstall a program.
  * If the printer software still cannot be removed in this way, you can find a Microsoft Fix It solution. This program will help with software that will not uninstall.

  Also, you have found the failure of Installation of HP - MSI 1603. It is indicating that one of the MSI (Microsoft Installation) files fails to run. MSI often fail if the permissions are not correct as well.

  There are a few measures that take to this error:
  * Press Windows + R key to the "Run" command
  * Type msiexec.exe to confirm MSI Version 4.5 or higher. Below if the 4.5 Version, stop here and answer to get instructions on how to update MSI.

  If MSI Version 4.5 or higher:
  * Press Windows + R key.
  * Type msiexec /Unregister and press ENTER. If it works, there is no message.
  * Press Windows + R key.
  * Type msiexec /regsvr and press ENTER. This will confirm that the MSI is working.

  Remove all remaining files:
  Open the C: drive > Program Files (x 86) > HP folder
  * Delete the folder with the Photosmart series 5510 in the title. It is to ensure that all remaining for the printer software has disappeared.

  * Press Windows + R
  * Type %temp% , and then press ENTER.
  * Delete all files starting with 7z. It's remove for installation failed installation files.

  Now to install in:
  * Make sure you are using the administrator login
  * Download the most current driver for your printer.
  * When you run the downloaded file, make sure you right click and click on run as administrator.

  Photosmart HP 5510 is not that old of a printer. I guess that this printer is still under warranty. If these steps do not address the issue then give the HP Technical Support a call at 1-800-474-6836.

• Photosmart 5510 not printing and noises when toggled or asked to print?

  About 6 months ago, we purchased our printer HP Photosmart 5510 alongside our Touchsmart computer, and so far, both work fine.

  However, there are a few weeks at random, when I sent a document to print, the printer started making a very loud noise, sounding almost as if he was that something stuck in the back there. Only to make the noise stop, I cancelled the printing and has turned off, which again triggers intense noise. This back on once again, he made the same noise and, before moving on to the usual display a notice on the monitor of printer flashed by saying that the device had extinguished itself incorrectly.

  It lasts for a few weeks now, and after having scoured your Web site for all the details, I couldn't find anything on this issue. After detecting that other factors may have come into it, I watched some of your videos on how to fix etc. paper jams. After pulling some paper in the back, I thought the culprit of all this, the message on the monitor said he had a 'ink cartridge problem' or could not detect the paper, even if we just replaced the ink and I have to reload the paper. I watched the videos of these two problems troubleshooting and tried 20 seconds thing etc, but nothing worked.

  Really, I'm so frustrated and I would like a little help from a very kind person out there?

  

  Hey mollycat,

  It seems that there is a problem with the power of the printer mechanism paper.  If the unit was loud noises, then it might be a part out of alignment or a piece of paper caught in the unit.  However, you mentioned the continuation of the measures is stuck, remove the paper, and now the printer gives error ink system.

  I will provide documentation of troubleshooting below for the two issues, but if these steps don't erase the question then I would advise to contact HP Technical Support on this printer.  Is it is only 6 months old, then it would still be under warranty by the original manufacturer.

  An "Out of paper" message on the control panel and the all-in-one doesn't pick up paper

  An alphanumeric Code (example: ' 0 x 'r' C2...) ") or 'Ink system failure' Error Message is displayed on the front panel when printing

  To contact HP Technical Support: contact HP worldwide | HP

  Hope this helps,

  Jason

• Not able to scan from the printer to my computer control panel using the HP Photosmart 5510

  Hello

  I recently bought the new HP Photosmart 5510 all in one - and I am not able to scan from my printer to my computer.

  I am however able to scan by launching the scan of the computer. I talked to HP customer earlier this evening and we ran printing + scan doctor and can't find any problems.

  I am running Windows 7-64 bit and that you have installed my wireless printer using the Installation CD supplied with the printer today.

  I could not finish troubleshooting with the technician that I talked to because I had to go to work. The person that I spoke with proposed possibly the full functionality of software downloaded from the hp.com site, which I'm happy to do, but I think that it is useless, because I have the CD of installation here. (The rep that I talked to was very nice, but I prefer not to have to uninstall and reinstall if it is not necessary)

  Because as I mentioned above, everything works perfectly and I am able to scan - but not directly from the printer itself.

  When I try to scan from my printer to my computer an error message appears on the control panel of the printer indicating that: there is no scan destination options of analysis chosen / no..

  However, I can't find anywhere with my HP software where I could add / make sure that the destinations were there. (As I could on my other printers. (IE. By the solution Center)

  This printer does not appear to be a solution center that I could find and the scanner installed with the CD icon doesn't give me any options regarding changing the settings of the parser

  I wonder:

  1. the Hp Photosmart 5510 does not have the capacity to scan from the printer control panel?

  2 OR the CD installation provided with my printer only has the base drivers as the agent of tech support suggested? Which means to scan from my printer I need to download drivers for your hp Web site?

  3. or is the problem because of something else entirely?

  Thanks for your help!

  HI Dublin,

  Follow the steps below to uninstall and reinstall the printer.

  1. open Control Panel

  2. click on uninstall a program

  3 uninstall the Photosmart 6510 in the list

  4 restart your computer

  5. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  6 download the drivers and full software functionality, and then reinstall the printer.

  Version 28.8

• Photosmart 5510 - scanning problem; Impossible to establish a session / unable to connect to the computer

  Photosmart 5510 was printing and scan OK, but now can not sweep.  Printing is OK.  Have reinstalled the drivers, reinstalled the software, rebooted Mac and printer.  Operating system OS X 10.6.8.  Received error message when reinstalling software "com.hp.dmf.DeviceConfiguration.ErrorDomain error-2002", but did not cause of reinstallation of software to fail.

  Have you tried everything I can think of... any suggestions?

  I did all that, but he also discovered that my macbook has a manually assigned IP address outside the DHCP range, router, so the printer/scanner perhaps could not see it on the network.  One or the other or both solved the problem... Thank you!