Photosmart 5520:5520 won't print black
Hello
I just installed all new cartridges (they are real HP). But it does not print black.
I went so all the help which is suggersted in the forum. But, no luck.
I think that the print head is probably bad. I spent about $70.00 for four cartridge 564XL.
I'm too lazy on the purchase of a new black cartridge.
Also, when I try to scan the alignment page, it says not found alignment page.
It's more than 3-4 years. So, I probably need to buy a new. HP maintenance tool detects any problems.
I just wish I have not wasted $70.00 for the cartridges. A new HP printr costs less than...
Kind regards
Sery
The message here is a troubleshooting document links for the Photosmart 5520. If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty. If the above does not give satisfactory results so please post back here after contact you HP.
From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number appear, use them to contact HP.
Tags: HP Printers
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The message here is a troubleshooting document links for the Photosmart 5520. If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty. If the above does not give satisfactory results so please post back here after contact you HP.
From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number are displayed..
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I understand that you have problems with your black print the result. I recommend you to perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.
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Hey there @LMACE!
Thanks for posting on the HP Forums!
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edgarlogcabin wrote:
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The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520. Especially make sure to check the events as on the Six Solution.
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Hi @TeamPas,
Welcome to the HP Support forum.
I understand that you have a printer all-in-one HP Photosmart C4100 which is not printing black ink, or when he does it is faded and unusable. I would like to help with that.
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In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.
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