Photosmart 5520:5520 won't print black

Hello

I just installed all new cartridges (they are real HP). But it does not print black.

I went so all the help which is suggersted in the forum. But, no luck.

I think that the print head is probably bad.  I spent about $70.00 for four cartridge 564XL.

I'm too lazy on the purchase of a new black cartridge.

Also, when I try to scan the alignment page, it says not found alignment page.

It's more than 3-4 years. So, I probably need to buy a new.   HP maintenance tool detects any problems.

I just wish I have not wasted $70.00 for the cartridges.  A new HP printr costs less than...

Kind regards

Sery

Advertisement

The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
 
File number and phone number appear, use them to contact HP.

Tags: HP Printers

Similar Questions

  • Photosmart 5520: HP photosmart 5520 - will not print black ink

    My Photosmart HP 5520 stopped printing the black cartridge. I just bought a new 3-pack true black ink cartridges. What a waste of money. The 'clean' running service printhead several times does not solve the problem. Any suggestions?

    This is the last HP printer, I'll buy.

    The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

    From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number
     
    File number and phone number are displayed.

    .

  • PHOTOSMART 5520 WILL NOT PRINT BLACK

    I just replaced the cartridges for my PHOTOSMART 5520.

    After that, color printing has no black color.

    All HP cartridges are not new.

    It's very frustrating.

    for some unknown reason, this problem is gone when I tried printing 2 weeks later.

    To summarize:

    I'm in the United States.

    I replaced the 4 cartridges again purchased at HP online.

    After that, the black will not print if I choose to print in color.

    But if I print in "black and white only", black is in fact works very well.

    I tried everything suggested in the web forum such as cleaning, alignment, prower AC cycle,... etc. He has not fixed the problem.

    I stop using the printer for 2 weeks. But yesterday, I try agin, then the problem is gone.

    I don't know what to say. Thanks to HP for assistance.

    Overall, the servie is nice - just called him several times.

  • HP Photosmart 5520 - will not print black ink

    Photosmart HP 5520 - black ink does not print even with the new cartiage and I did the printhead, cleaning tools and still does not work.    My warranty expires and don't know what to do next.

    Hello heartieluvcatsand welcome to the Forums of HP.

    I understand that you have problems with your black print the result.  I recommend you to perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

    After the reset, I would say using this document on fixing of the streaks of ink faded prints and other common Print quality problems

    I also suggest the steps described in this document printer does not print black ink or color ink or prints blank Pages.

    Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

  • Photosmart 210 a: won't print black after installing new print heads

    Hello, I bought and installed a new printhead. It will print color but not black.  They were all new cartridges when the print head went down.  the tools to say all the cartridges are full, please help.

    Hey there @LMACE!

    Thanks for posting on the HP Forums!

    I see that your printer is not printing black once the print head had been replaced.  I would be more then happy to provide you with some suggestions that can make things work again.  The first thing I would suggest is to remove the cartridges and printheads the printer and manually clean the electrical contacts on the printhead and the printer.  It is possible ink sprayed on the copper contacts causing a bad connection, when the new print head has been installed.  If the printhead is not getting a good connection, you may notice messages on the printer error and poor print quality.

    To clean manually the printhead in the B210a Photosmart click here: manually clean the print head

    If please, after back and let me know how it goes!

  • Photosmart 5520 is not printing black ink

    What black & white print get blank page.  When printing color, no black print.  I tried new ink cartridge not complete poster, no error message displayed.  What's wrong? Difficulty?

    I found answer in response to earlier questions and the work now after cleaning print head.

  • Photosmart C6380 AiO won't print black

    Hello

    We have a HP Photosmart C6380 all-in-one, that allows to print is darker. The photo in the black and color cartridges are OK I can say. This is the regular black which does not print.

    We had this happen the last time we changed the regular black ink cartridge. For some reason any the new cartridge was not print anything so temporarily, we went back to the old cartridge and it worked again. Then we took on the old cartridge and put in new cartridge and it continued to work. Now, the cartridge is about half empty and he left black print.

    This should not be a computer related question. But in the case where it is important: WIndows XP SP3. Sorry I don't know exactly what version of driver that I use but I ran HP update by the solution Center-> help-> Check for Updates and everything is up to date as far as I can tell.

    I tried to get the printer to print in black through the menus on the printer itself Setup-> tools-> Printer Status Report. He throws only a blank page. I tried to run the HP Hardware Diagnostic Utility. He points out that everything is fine, but, of course, when I told it to print a test page it launches a blank page.

    We finally gave up and put in a new black cartridge fresh (564 XL) and it does not print anything. Any suggestions?

    The printer seems to have spontaneously printed a test page with black text on it. No one said here of the printer to do a test page. The black cartridge now seems to work. Just a report of the status of the printer and everything seems OK.

  • PhotoSmart Plus B209a won't print black notebook

    Printer does not print dark from NotePad or WordPad.  Will be print color of NotePad or WordPad (even when only one of the text) and will be black print of Irfanview, Web sites, etc.  Black print cartridge replaced new cartridge HP.  Printhead cleaning manually.  Clean by using the Toolbox.  HP ran troubleshooting.  Print uninstalled and reinstalled the software.

    Problem seems with black of NotePad and WordPad print only.

    Never mind - I think the section of for the black cartridge print head went south.  Replaced the B209a with the new printer.

    Thank you.

  • my HP photosmart Plus B210 won't print black. a cartridge Printhead Cleaner would help?

    my HP printer has been activated in May 2010.  How his cleaned print head?

    There is a document with steps to help solve the problems of print, such as no black print quality, in the B210 located here.

    If the steps documented not to get the backup device and go, then we have to determine the status of the guarantee. If the printer was purchased in May 2010 and has been purchased without carepack, then the printer is out of warranty.

    We can try a few things at this point:
    (1) can try to clean the printhead manually, by using workaround in the thread located here.
    (2) you can buy the print head for this device since the HP parts store using the CN642a part number. The HP parts store can be found here.
    (3) we can try to buy another printer, please consider to call the HP Technical Support and investigate the upgrade program.

    I hope this helps.

  • New Photosmart 5520 will not print in black

    I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

    edgarlogcabin wrote:

    my printer hp 5520 will not print black

    The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

  • HP photosmart 5510 won't print black

    I have a photosmart 5510 which do not print black. All other colors are OK. Have changed cartridge and went through all the steps on the site of diagnosis without success.

    I really need to turn it on. Any ideas gratefully received.

    See you soon.

    Here is a link that can help you with this problem. It can a be a print head.
    http://goo.GL/OTmPV

  • Premium Photosmart C4100: Premium Photosmart C4100 - won't print black or very faded impressions

    My printer does not print black documents or they are dimmed to the point that I can't use them. I changed the ink cartridge and printed a few times and still nothing. I tried to our MAC and PC with the same result.

    Welcome solutions

    Hi @TeamPas,

    Welcome to the HP Support forum.

    I understand that you have a printer all-in-one HP Photosmart C4100 which is not printing black ink, or when he does it is faded and unusable. I would like to help with that.

    Here is a document to support that you can use which can help with this problem of print quality - Missing, Faded or dull colors.

    Please let me know if that solves the problem, or if you need assistance.

    In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

    Thank you!

  • HP Photosmart b109n won't print black

    I have a HP's Photosmart b109n who suddenly stopped printing black ink. All other colors are printing very well.

    I tried all of the suggestions that I can find in various forums, including cleaning & advanced cleaning, switching off & replacing ink, realign the printer etc..

    Someone at - it any other suggestions. I am currently working at home, so my printer is important to me.

    Thank you.

    Happy to say that my problem has been resolved. I repeated the same steps several times that I had already made (including an update of the HP software) and my printer has suddenly started printing black. I don't know what was the real problem!

  • Alignment falls down, won't print black

    Photosmart C410a Prem

    Mac osx hard wired and wireless

    printer alignment fail, won't print black

    Robert Eick

    I hope you do well and welcome to the forum;

    Let's try this steps;

    If there is static interference, or fittings loose with the product, this can result in the bands or lines in the copy by fax or scan. To resolve this issue, check the connections of the product, and then reset the product.
  • Photosmart HP 6510 will not print black.

    I bought this printer less than 2 years ago, but the warranty has expired. Ran through all the troubleshooting steps and replace the black half full with a new cartridge. It still won't print black - other cartridges work fine. What is going on?

    Hi @Jacomijntje

    Thanks for getting back to me. I will send you a private message, please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

Maybe you are looking for


HashFlare