Photosmart 5520-e: utility from HP in an unexpected way

Similar Questions

• HP Photosmart 5520: Cannot print from desktop

  Just recently, I can't print from my desktop computer, but can my laptop. I have a few days ago.

  My print options presents the print job in the queue, but will not charge.

  Help!

  Hello @Smurfette1962,

  Thanks for posting in the Forums of HP and welcome!

  I would like to help with the problem that you are experiencing printing from your Windows 7 computer e-all-in-one printer, HP Photosmart 5520.

  If you see the print job stuck in the queue on a Windows 7 computer, I would recommend following the steps described in this document to solve the problem - HP printers - print jobs stuck in the queue for printing (Windows)

  Please reply to let me know if we've solved the problem!

  

• I have a HP Photosmart 5520.It won't scan or print from my PC.

  The printer still works with my Ipad.I has a new Antivirus system installed recently. Could be the problem?

  Hello GymBunny,

  Welcome to the HP Support forums.  I understand that you are unable to print from your computer to your Photosmart 5520 and you suspect that your new installed antivirus software can be the cause of the problem.

  Yes, it would be possible that the newly installed antivirus software is the culprit. I've included the document print jobs are stuck in the print queue for you to follow. You need to choose your operating system.  Please make sure that you follow the step where he asks the download and installation of HP Print and Scan for Windows doctor, it will help you to narrow down what the question is.

• XP starts from the USP port to which is attached a HP Photosmart 5520 e-all-in-one printer

  After installing a "HP Photosmart 5520 e-all-in-one printer" on an XP wihe a USB cable, the system tries to boot from USB port to which the printer is connected then.

  Installation gave no problems.

  To then begin XP - PC, the printer turnof.

  The bootsetup: first is the HARD drive. Who can help?

  Hi, welcome to the Forums of HP!

  I understand that your office is the start of your printer, and I'd be happy to help you!

  I suggest turning off your computer and unplug the USB cable to the back of the printer. Once the printer is unplugged and turned off, please re - turning on the PC. Condition that the computer starts well, please follow this document on the updated the BIOS on the PC. Once the update is complete, please reconnect the printer (USB) and power back on. Once again, please turn off the computer and turn it back on.

  If the computer still starts at the printer, please disconnect the USB cable to the printer. Turn off the computer and turn it back on. That it starts properly, run your antivirus software to search for viruses. I also have to know product and model number of the desktop for further research.

  I would ask you re-post with the results of your troubleshooting, and I follow diligently with you!

  See you soon

• Photosmart 5520: Printer Printing slowly from Word

  My printer started to print slowly.  I printed a printer status report and comes out at normal - as speed does a test page sent from my PC.

  But when I print from Word, it has a little break between each line of prints.  I think the problem is, therefore, with Word, but where do I start to fix?

  see you soon

  Hi @arghhhhhhhhhh,

  Welcome to the HP Forums!

  I see that your HP Photosmart 5520 is slowly printing from Word on Windows 8.1. I'm happy to help you with this printing problem!

  For further testing, what happens when you print from Notepad?

  By the sounds of it, no doubt looks like the problem is in the word. Have you tried to open a new Word file and copy and paste the content in there? Perhaps a document has been altered somehow.

  Another suggestion is to try our HP print and Scan Doctor, to see if there is some driver conflicts.

  Thanks for posting and have a great day!

• Cannot get photosmart 5520 to print wireless from my Macbook Air

  Hello

  My Photosmart 5520 worked beautifully for centuries, but all of a sudden it is not found on my iPad, iPhone or MacBook Air.  I uninstalled it and I tried to reinstall, but it will not show anywhere.  I use OS X Version 10.9.1 I tried everything I can think of in recent weeks and I'm ready to throw it out the window! (o).

  I have no virus protection to block this and as I said, it worked very well, but he just suddenly stop.  Please can anyone offer any help?

  Thank you very much!

  What router are you using?  You've restarted the router by pulling on its feeder momentarily?

• Printer HP Photosmart 5520: Unable to connect to the computer

  I recently set up my HP Photosmart 5520, including with web connected HP services. My laptop immediately after the passage of the printer, I am able to print correctly. However, after some time, the connection between the printer and the laptop is lost and when I try to print, I get an error message:

  However, if I send a mail with an attachment to the printer the printer still prints the document. This suggests that it is connected to the internet, but anyway not via WiFi for my laptop. Any suggestions would be welcome.

  Hey @mb218,

  Thanks for posting in the Forum from HP Support.

  I understand that you are experiencing connectivity problems when you use your HP Photosmart e-all-in-one 5520, printer in combination with your Windows laptop.  I want to help you with this.

  The first thing I recommend you try running HP and Scan Doctor for Windows printing.  Click here to install.  Ideally, this utility automatically detect and correct problems with the configuration of your software.

  If this basic approach is short, I recommend that you click here to access a HP article that provides more details and more intense network troubleshooting steps.  In particular, you may find that Solutions 2 and 3 are useful for strengthening your wireless connection.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below.

  Thanks again for your post and have a great day!

• HP Photosmart 5520: Printer prints blank pages suddenly

  Yesterday, my printer decided that he would simply print blank pages with a black line in the middle. I did a test print via the configuration menu and it prints fine. My wife can print wireless. And until yesterday I had no problem.

  On and off, but today, I have the same problem. Help?

  Hi @StuartY123,

  Welcome to the Forums of HP Support!

  I see you are having problems printing from your Mac to your printer HP Photosmart 5520, but your wife is able to print correctly. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Looks like there is something wrong with the print on your Mac driver. To resolve this problem, we will need refresh your printing system and re - add the printer driver.

  Reset the printing system:

  To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.10. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Photosmart back in right now.

  Once the reset is complete, proceed to the next step.

  Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Add device:
  1. click on the menu of Apple , then Preferences System.

  2. click on print and scan and then check if the name of your printer appears in the printer list.

  3. click on the name of your printer, click the sign minus (), then remove the printer.

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the driver of the HP Photosmart camera is selected.

  

  6. click Add to add the printer to the list. Do not add the AirPrint driver.

  Source

  Once your printer is properly added to, please try printing again to verify that the problem is now resolved.

  Published by Mr X-23source.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Photosmart 5520: Scan to computer

  Hello.

  My printer is saying that there is no found computer and I should make sure that the software is downloaded and that "analysis of the computer" is enabled. I have the computer connected to the printer with a usb cable and the computer or the printer can 'find' between them. I can't find the place where to open the settings of this since I accidently deleted all the icons on my desktop. Whenever I go to the HP-> Hpphotosmart 5520-> Bin folder, I have no help whatsoever. I don't know how to solve this problem, even though my scanner works perfectly a week ago.  I think that my operating system is somewhere along the lines of Windows 8. Whenever I try to open the program, called HPScanDisco, it does not, even if I tried to run as an administrator as well as regularly.

  No idea how to help me?

  Hello @Penwyn,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I see that you are unable to scan to PC using your HP Photosmart 5520 e-all-in-one printer due to some problems of software installation.  I want to help you with this.

  To start, I recommend that you run Microsoft Fix it (click here to install).  You can use this utility to remove the old software from your printer.  Note that this program says it is only good for Windows 7, but I tested it on a 8 machine and it worked fine.

  Once that is complete, click here to re - install your printer.  If you find that the computer not recognize your printer, try a different USB port.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Have a great day!

• Photosmart HP 5520: HP a m9 vs HP Photosmart 5520

  When I try and print/piece attached to my M9 a HTC wireless on my HP Photosmart 5520 I get an error message saying that the "print spooler has stopped." Then I get a message saying "this printer is not available right now.

  I can print pictures from my phone and any type of document from our computers (connected or wireless USB).

  The print queue is empty.

  What should I try next?

  Thank you.

  Hello

  It's something to do with your phone. Your use of the 5.0 Android phone

  http://www.GSMArena.com/htc_one_m9-6891.php

  Please use Google game install HP ePrint app on your phone and try again.

  Kind regards.

• Default AirPrint of reversal of the rather long and short side (printer Photosmart 5520)

  Hello

  When I used to print from my iPad via AirPrint on both sides on my printer HP Photosmart 5520, it used to print, so that you may browse on the long side. For some reason, it changed to printing, so it switches to the short side.

  How can I change by flipping on the long side?

  My son has discovered a fix for this problem. We have now tried on three iPads and whenever he has set.
  The solution is to disable double-sided printing in the options when you are about to print a document and then turn it back on.
  After that the only time anything printed duplex will be sharp long printed not short edge.
  It is not a rocker, I can't get my iPad to print double-sided on the short side now (not that I want to), for some reason once you turned two-sided printing off and on again, long-back becomes the permanent default.
  Weird!
  
  P.S. He arranges for all applications.

• HP Photosmart 5520: HP Photosmart 5520 suddenly will not print or scan

  Suddenly is no longer able to scan or print on HP Photosmart 5520. With the scan function I use scanning to e-mail, but, after long 'Preparation scanning' on the screen of the printer, the error message "temporarily unavailable.  "Please try again later". With the impression that I use Google Cloud Print (from an Acer Chromebook) and all that happens is that the demand to print everything ends up in a queue of print jobs.  No error message appears on the printer screen. The copy function works fine.  Wireless network printing results are very good.  The printer worked fine for over a year.  Can anyone help?  Thanks in advance.

  Thanks a lot for taking the time to answer.

  It's all very mysterious, but it seems to have corrected itself.  Finally, the 'out of paper' error message appeared yesterday (there were many), I pushed in the paper and things started to print again.  I was also able to rescan.  Not sure if she was no longer a problem of Google or what but we are in service again.

  Thank you very much!

• convertible spectrum: cannot delete the photosmart 5520

  Have used "delete device ' for HP5520 printer. At each reboot, I get the following message:

  Cseries\bin\HPstatusBL.dll rogramfiles\HP\HP Photosmart 5520

  The specific module could not be found

  How can I stop the message appearing.

  Hello
  From file Exploer type %appdata%\Microsoft\Windows\Start Menu\Programs\Startup in the address bar and press ENTER.
  Delete the shortcut to monitor alerts for Non-Existing printer ink and the error should appear is no longer.
  
  Kind regards
  Shlomi

• HP Photosmart 5520

  My Photosmart HP 5520 started doing this recently. I can't print directly from Microsoft Word. Instead of this, when I try to print from my Word doc and press on print, it gives me the opportunity to OneNote, or Microsoft XPS Document Writer. I don't want to deal with one of the people. I want to just print my document. Help! (Thank you)

  Hi @lbmckay,

  Welcome to the Forums of HP Support! I see you when you try to print documents from Microsoft Word to your HP Photosmart 5520, it appears with the XPS Writer or the option to print a single Note. Please follow the steps listed below:

  1. go to your Start Menu

  2. go into your devices and printers

  3. under Printers and faxes you see your PS 5520 listed?

  4. If it is not, right-click on the PS 5520 and set as the default printer

  If the printer is not listed in your printer and Fax please let me the following information:

  1. which Windows operating system you are using?

  2. How did you install the software, with the disc or download?

  3 have you ever been able to print to HP PS 5520?

  Go ahead and run the HP Print and Scan Doctor > www.hp.com/go/tools

  -It has been designed by HP users troubleshooting and problems characteristic needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Let me know the results, I'll watch for your reply.

  Thank you

• HP photosmart 5520: impossible to save a scan to a folder: mac os sierra & hp photosmart 5520

  After the OS Sierra update, I am able to scan documents, rotate,..., but the button to save a scan on my macbook is not "clickable".

  the button is visible, but light gray, and I can't click on the button Save.

  I deleted the printer since the macbook, downloaded the latest driver from hp site 10.12, but apparently Mavericks BONES

  Is there a driver for sierra os?

  HP photosmart 5520 & sierra OS

  someone at - it the same problem?

  someone at - it a solution?

  Hello

  What application you are scanning from?

  If it is the Image Capture scanners and scanners, uncheck the box to scan a custom size, and then select a specific analysis size or mark the spot required during the prelife analysis using your mouse, and then check if the "Save" button becomes available.

  Also try to install HP Easy Scan below:

  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_6_1.pkg

  Can you successfully scan from HP Easy Scan and click on send to > folder? the application will be installed in the Applications folder.