Photosmart 5520 is not printing black ink

What black & white print get blank page.  When printing color, no black print.  I tried new ink cartridge not complete poster, no error message displayed.  What's wrong? Difficulty?

I found answer in response to earlier questions and the work now after cleaning print head.

Tags: HP Printers

Similar Questions

  • HP Photosmart 5520 - will not print black ink

    Photosmart HP 5520 - black ink does not print even with the new cartiage and I did the printhead, cleaning tools and still does not work.    My warranty expires and don't know what to do next.

    Hello heartieluvcatsand welcome to the Forums of HP.

    I understand that you have problems with your black print the result.  I recommend you to perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

    After the reset, I would say using this document on fixing of the streaks of ink faded prints and other common Print quality problems

    I also suggest the steps described in this document printer does not print black ink or color ink or prints blank Pages.

    Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

  • Photosmart 5520: HP photosmart 5520 - will not print black ink

    My Photosmart HP 5520 stopped printing the black cartridge. I just bought a new 3-pack true black ink cartridges. What a waste of money. The 'clean' running service printhead several times does not solve the problem. Any suggestions?

    This is the last HP printer, I'll buy.

    The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

    From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number
     
    File number and phone number are displayed.

    .

  • Photosmart 6515 does not print black ink after replaced the cartridge

    I am very frustrated! I can't get my Photosmart 6515 print black ink.

    Our school sends the documents by e-mail now that we have to print at home. Ideal for them, but not for me. They are usually in PDF format, so I do not have the ability to edit and change the blue color to print, either.

    I only use HP cartridges on this printer. I know it's more than a year, in order to call phone support will do no good.

    I replaced both cartridges and now it shows black ink completely full, but when I print the printer status report, black is not displayed. Black does not appear on the tool pages, either.

    I tried the command "clean printhead" several times. I unplugged and waited. I took all the cartridges. Connections look clean.

    What should I do to perform a partial reset or full?

    Hi Photokool,

    I understand that this has been a frustrating experience for you, and I want to help him.

    I will send you a private message, please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  • PHOTOSMART 5520 WILL NOT PRINT BLACK

    I just replaced the cartridges for my PHOTOSMART 5520.

    After that, color printing has no black color.

    All HP cartridges are not new.

    It's very frustrating.

    for some unknown reason, this problem is gone when I tried printing 2 weeks later.

    To summarize:

    I'm in the United States.

    I replaced the 4 cartridges again purchased at HP online.

    After that, the black will not print if I choose to print in color.

    But if I print in "black and white only", black is in fact works very well.

    I tried everything suggested in the web forum such as cleaning, alignment, prower AC cycle,... etc. He has not fixed the problem.

    I stop using the printer for 2 weeks. But yesterday, I try agin, then the problem is gone.

    I don't know what to say. Thanks to HP for assistance.

    Overall, the servie is nice - just called him several times.

  • Photosmart 6515: Photosmart 6515 is not printing black ink

    I am located in the region of the United States. After several years of invaluable and of many ink cartridge replacements, I'm haivng problems with my printer Photosmart HP 6515. I've always used genuine HP ink cartridges, after all the troubleshooting suggestions and using the tool to clean printheads, more than 10 times, the heads of 3 color print fine with all bars of the shadow of three for each color. However, black head does not print the bar of the nuance of pitch black, but does not print the shade medium and light bars. Instead of complete darkness, he shows a very light shade of gray. Although my impression is since long warranty, I'd sure appreciate any help to solve this problem. Thank you

    Hey @JoeW10,

    Welcome to the Forums of HP Support!

    I see that you are having problems with your 6515 Photosmart e-all-in-one printer black printing. I can help you with that.

    To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

    If after the above, that the printer does print still not black, the printer must be replaced. You can contact the HP Support by clicking on this link and fill in the form at the bottom to see what alternative options are available.

    Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • HP Photosmart 5520 does not print in black ink.

    Black doesn't print not... except on the print quality diagnostics page where the text and black frames around boxes all print in black.  Inside of the 'Black' box is empty, however.  When I try to print a page of type, it is either totally empty or very indistinct.  How is that possible?

    I saw three other posters with this same problem, everything from 21/01/14 and no answers to the problem.  All the patches of troubleshooting on the Web page do no good.

    My warranty has expired also.  Is this a systemic problem?  How do we get fixed?

    Hi RAJP-52,.

    Welcome to the HP Forums, I hope you enjoy your experience!

    I understand that the black is not printing on the computer but prints partially on the diagnostics page.

    I'll be happy to help you.

    I don't know what you have tried so far the fix, but I included a few documents to go through the steps to see if we can solve this problem.

    This printer has a permanent print head. You can always run however of cleanups on the print head.

    This document is intended printer does not print black ink or color ink or prints blank Pages.

    Here is a document to clean the contacts of the cartridge.

    'Cartridge problem,' 'Cartridge missing or damaged', or 'Not compatible ink cartridges' Message is displayed on the control panel.

    Please let me know the results if you are still having problems.

    You use genuine HP cartridges?
    Check the date on the cartridge to make sure that they are still in warranty. (not old stock)
    What are the ink levels?

    If you like you can print a new diagnostic test page, scan it and include it in the post, I can take a look to try to find a way to solve this problem.

    Thanks for posting on the HP Forums.
    Good day!

  • New Photosmart 5520 will not print in black

    I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

    edgarlogcabin wrote:

    my printer hp 5520 will not print black

    The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

  • HP Photosmart Premium C309g do not print black ink

    Hello

    My HP Photosmart Premium C309g (CD055A) will not print black ink even if the cartridge is full. He's going through the motions of printing but the pages come out blank. It prints colors, they are not as dark as before, so I know that black is not working. I have cleaned the print heads, turned off the printer, unplug the printer, restarted the computer, but nothing works. I get colors on the report of the print quality, but the printer status report comes out blank. I bought a new black ink cartridge (564XL) think the previous one was defective (levels showed a 75% ink) but I still have the same problem. Any suggestion would be appreciated. Thank you.

    Hey,.

    I see you have done some troubleshooting on the issue of the print quality that you are experiencing.  I would make sure you did all the troubleshooting steps available for your research problem in the document following the link.

    Print colors are the colors should not when the C309 Photosmart Premium printing.

    If you have completed all these steps, then I check the status of your printer warranty.  If it is out of warranty, you should consider the solution provided by Bob_Headrick in the thread found here.

    Hope this helps,

    Jason

  • Photosmart 6520: HP Photosmart 6520 will not print black

    This seems to be a common problem for these printers.  Rank of ink so I bought new cartridges and everything prints fine except for blacks.  Diagnosis of print quality page show an empty bar for black.  The cartridges are brand new inks authentic HP.  Thought maybe I had a bad so I bought another black cartridge and same problem.  Have done some research and I saw that a few people had succeeded by soaking the cartridges in the hot water.  Tried it with hot water from the tap for 15 minutes and it will always print in black.  I cleaned the print head 5 times but still nothing.  Warranty expired on 24-03-14.  So 9 months warranty and I have an anchor instead of a printer.  Help please.

    Stu

    Hello people,

    Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Photosmart 6520, you cannot print in black ink.

    I wish you continue troubleshooting here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

    Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

    If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

    Thank you

  • HP ENVY 4504: HP ENVY 4504 does not print black ink even with full cartridge

    Used by my office printer is not printing black ink. It does not, it is out of black ink, but anything on a page I print requiring black ink is absent. I checked the cartridge to see if she had missed and the printer was not to tell me, but she didn't. I also tried to put in a new black ink cartridge, but it wouldn't print black to help anyone.

    There is no problem with color printing and the problem started only today. The black cartridge is certainly compatible with this printer as it had been good working with it so far.

    We bought this printer less than a year ago now.

    Until outside to change the cartridges I also turned the printer off and on again, but neither helped.

    I would appreciate greatly any assistance that we currently only this one printer at the office and we rely on it for a lot of work.

    Thank you very much.

    Try here.

    http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5368526/document/c03768188/

    Ink cartridge information after doing all the recommendations of HP:

    Once you check the vents turn the cartridge and check the underside near the opening of the ink.  They can be of four plastic tabs near the opening are resurrected.  Make sure that the raised tabs are removed and made flush with the body of the cell.  This will cause the cartridge do not do sit properly in all of the print head and cause air that are expected.  This will affect especially the black ink cartridge.

    In particular, let us know if you find the above to be true.

  • HP Officejet Mobile Printe 100: Almost nine Officejet100 HP printer does not print black ink cartridge. No low or empty light show

    My 100 Officejet is less than 12 months old and has been rarely used. So far, it has printed perfectly. Now, it will printer color points, but don't print the black ink cartridge.

    There is no light showing on the Control Panel indicates that the cartridge is low or empy. Also, printing little that was made, it is impossible that he be empy so early.

    Someone at - it suggestions?

    Thank you very much.

    Hello and welcome to the community of HP @Pete226,

    I understand that you can not print black ink with your HP Officejet 100. I'll be happy to help you.

    Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

    Mobile printers HP Officejet 100 (L411a and L411b) - solving print quality problems

    If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

    I hope this helps and have a nice day.

  • OfficeJet 6500E709n will not print black ink

    It is occasional problem, now more common, previously solved using print head cleaning utility.  This time not worked.  also tried to print the alignment page, power off, and then by restarting, changed the black cartridge, without result - fine print color, just not black cartridges - at the first slight traces of footprints, now nothing.

    There is a print quality problem if the unit not printing black ink. There is a document for the E709n for printing questions found here.

    Let me know if it helps.

  • Photoshop 6515: Photoshop6515 will not print black ink

    I have the same problem that many people have had where my printer is not printing black ink. I followed the steps here in case of problems: http://support.hp.com/us-en/document/c03760633 and nothing!

    Help, please.

    Thank you.

    Mary

    Thanks for the reply Mary

    With that, I'll send you a private message to let you know what happens then. If you are unsure how to check your messages on the forum this post, has instructions.

  • After you have installed the new cartridge HP do not print black ink

    HP Officejet 4620, Windows 7... installed new HP black ink cartridge and now it will not print black at all. I followed all the advice line in the help section, even cleaned the vents on the cartridge itself but shows only the white page. No error message is displayed. Diagnostic ran and says it all works correctly. Also cleaned printheads through 2 cycles still nothing. Any other suggestions? It was working fine before inserting the new black ink cartridge.

    Hi Teresa1960,

    Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Officejet 4620 you cannot print in black ink.

    You have completed all THE steps listed here: printer does not print black ink or color of ink or prints blank Pages, without success.

    Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

    If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

    Thank you

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