Photosmart 5520 office shortcut for scanning

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• I have a HP Photosmart 5520.It won't scan or print from my PC.

  The printer still works with my Ipad.I has a new Antivirus system installed recently. Could be the problem?

  Hello GymBunny,

  Welcome to the HP Support forums.  I understand that you are unable to print from your computer to your Photosmart 5520 and you suspect that your new installed antivirus software can be the cause of the problem.

  Yes, it would be possible that the newly installed antivirus software is the culprit. I've included the document print jobs are stuck in the print queue for you to follow. You need to choose your operating system.  Please make sure that you follow the step where he asks the download and installation of HP Print and Scan for Windows doctor, it will help you to narrow down what the question is.

• HP Photosmart 5520 - can print but scan and copy the work of doesn´t

  Hello

  I just bought a HP all in one Photosmart 5520. It works fine as a printer, but when I scan or copy I get a 'white' scan / paper in white. And Yes, the text on the paper was facing the Analyzer anyone know whatcould wrong?

  Thanks for the reply AndersRH.

  Sorry to hear about the issue. Because it seems to be a hardware malfunction, I suggest you call the Tech Support of HP. They may be able to give two options for replacement or trade in options.

  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Take care

• Photosmart 5520 e: change default scan location 5520

  Is it possible to change the location of default scanning for the 5520e of the screen of the printer? I would like to designate a specific folder to scan to when you use the scanner directly from the 5520.

  Thank you

  Hello

  You can configure your computers to a default location and printer will use this location for the files all digitized. You must configure each computer, for example on computer 1 you want abc location but on computer 2, you want location xyz.

  Kind regards.

• HP Photosmart 5520: HP Photosmart 5520... print, scan, copy, Web

  My HP 5520 printer does not print in black.  I thought that my printer was off black ink so I replaced it with a real black HP ink cartridge TWICE... still does not print. I tried all the steps suggested by HP, clean the head print alignment printer and when I tried to print the alignment page, got message: alignment page not detected.

  I am frustrated beyond!  Can anyone help?

  Thank you.

  Probably you have a print head problem.

  Check you the status of warranty printer: http://h20564.www2.hp.com/hpsc/wc/public/home

  If you are still under warranty, then you can contact HP for a replacement.

• HP Photosmart 5520: HP Photosmart 5520 suddenly will not print or scan

  Suddenly is no longer able to scan or print on HP Photosmart 5520. With the scan function I use scanning to e-mail, but, after long 'Preparation scanning' on the screen of the printer, the error message "temporarily unavailable.  "Please try again later". With the impression that I use Google Cloud Print (from an Acer Chromebook) and all that happens is that the demand to print everything ends up in a queue of print jobs.  No error message appears on the printer screen. The copy function works fine.  Wireless network printing results are very good.  The printer worked fine for over a year.  Can anyone help?  Thanks in advance.

  Thanks a lot for taking the time to answer.

  It's all very mysterious, but it seems to have corrected itself.  Finally, the 'out of paper' error message appeared yesterday (there were many), I pushed in the paper and things started to print again.  I was also able to rescan.  Not sure if she was no longer a problem of Google or what but we are in service again.

  Thank you very much!

• Cannot get photosmart 5520 to print wireless from my Macbook Air

  Hello

  My Photosmart 5520 worked beautifully for centuries, but all of a sudden it is not found on my iPad, iPhone or MacBook Air.  I uninstalled it and I tried to reinstall, but it will not show anywhere.  I use OS X Version 10.9.1 I tried everything I can think of in recent weeks and I'm ready to throw it out the window! (o).

  I have no virus protection to block this and as I said, it worked very well, but he just suddenly stop.  Please can anyone offer any help?

  Thank you very much!

  What router are you using?  You've restarted the router by pulling on its feeder momentarily?

• PhotoSmart 5520: Cannot scan on Mac

  Cannot parse after upgrade to Mac OS Siera 10.12.

  Hi back.

  I have a MacBook Pro with HP Easy Scan download and a HP Photosmart 5520. This is what works for me.

  1. start or restart 5520.

  2. place the point on the scanner and click the HP Easy Scan.

  3. follow the instructions.

  So far, he has work, but don't rest on that, Get HP. your stuff just with OS Sierra, 10.12.

  Paul

• HP photosmart 5520: impossible to save a scan to a folder: mac os sierra & hp photosmart 5520

  After the OS Sierra update, I am able to scan documents, rotate,..., but the button to save a scan on my macbook is not "clickable".

  the button is visible, but light gray, and I can't click on the button Save.

  I deleted the printer since the macbook, downloaded the latest driver from hp site 10.12, but apparently Mavericks BONES

  Is there a driver for sierra os?

  HP photosmart 5520 & sierra OS

  someone at - it the same problem?

  someone at - it a solution?

  Hello

  What application you are scanning from?

  If it is the Image Capture scanners and scanners, uncheck the box to scan a custom size, and then select a specific analysis size or mark the spot required during the prelife analysis using your mouse, and then check if the "Save" button becomes available.

  Also try to install HP Easy Scan below:

  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_6_1.pkg

  Can you successfully scan from HP Easy Scan and click on send to > folder? the application will be installed in the Applications folder.

• Photosmart 5520, no sign of combination only scans

  My equipment = HP Photosmart 5520 / Samsung Series 9 ultrabook / Windows7.

  I can't combine multiple scans in a single PDF doccument.

  Before scanning documents, click on advanced settings, file tab and make sure "create a separate file for each scanned document" box is NOT checked.

  When I finished the first analysis, the button '+', to add further documents, does not appear in either the Save or after clicking on fact box.

  Why is this? How can I combine the scans in a single PDF file?

  Did you mean probably 100 # and not #00 dpi. Tried and it works, thank you.

  So bottom line:

  Combining multiple scans in a single PDF only possible at a resolution of 100 dpi.

  If you set this level of resolution before scanning, the ' plus sign ' appears.

  [update see post below - min res scan is 300 not 100 dpi.] Thank you shlomil! ]

• Photosmart 5520 scan gives a black and white page

  I scan a document translates a page black Virgin, if I scan in computers or copy. I downloaded and installed the latest update. If someone had the same problem and it is resolved successfully, I would be very grateful for their help. And if someone has an idea what could be causing this, I'd like to hear about them too. Thank you very much

  Hello there @pilotepure ,

  I read your posts on your scans turn empty your Photosmart 5520, running a Windows operating system. I want to add some of my ideas for you!

  Try a copy, if the copy is also empty, there is a problem of printer hardware.

  Try a reset of power:

  Press the power button to turn the product on.
  With the product, unplug the power cord from the back of the product.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the product.
  If the product does not light by itself, press the Power button to turn it on.

  Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help greatly.

  If copies are turning on fine, run the print and Scan on your PC Doctor and respond with results. Also include what Windows operating system you have.

  All the best

• Photosmart 5520: Scan to computer

  Hello.

  My printer is saying that there is no found computer and I should make sure that the software is downloaded and that "analysis of the computer" is enabled. I have the computer connected to the printer with a usb cable and the computer or the printer can 'find' between them. I can't find the place where to open the settings of this since I accidently deleted all the icons on my desktop. Whenever I go to the HP-> Hpphotosmart 5520-> Bin folder, I have no help whatsoever. I don't know how to solve this problem, even though my scanner works perfectly a week ago.  I think that my operating system is somewhere along the lines of Windows 8. Whenever I try to open the program, called HPScanDisco, it does not, even if I tried to run as an administrator as well as regularly.

  No idea how to help me?

  Hello @Penwyn,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I see that you are unable to scan to PC using your HP Photosmart 5520 e-all-in-one printer due to some problems of software installation.  I want to help you with this.

  To start, I recommend that you run Microsoft Fix it (click here to install).  You can use this utility to remove the old software from your printer.  Note that this program says it is only good for Windows 7, but I tested it on a 8 machine and it worked fine.

  Once that is complete, click here to re - install your printer.  If you find that the computer not recognize your printer, try a different USB port.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Have a great day!

• Reviews for HP Photosmart 5520 compatibility with mac os 10.9.3 maverick

  Hello

  I just replaced my imac, and, for the moment, I have no printer with it, like one I [HP PSC 1400 series] is attached to my older imac. and not sopported by my new imac.  My new imac has maverick 10.9.3 os and I need to buy a new printer for her. I was thinking og buying the HP Photosmart wireless e-all-in-one printer 5520, but I need to be sure that it is compatible with my machine and I won't have problems to use.  Can anyone help?

  Welcome to the forums enriqueta

  I saw your post and wanted to help answer your question about whether Mavericks is compatible with the Photosmart 5510.

  Indeed, there is a compatible driver full features and software for the Mavericks.

  Here is the link to see you like this: HP Photosmart 5520 e-all-in-one full feature software and drivers - OS X 10.9 Mavericks

  I hope that answers your question.

  Have a wonderful day

• Photosmart 5520: Scan to email: server connection error 403 (with app and scan)

  I scanned to send several times than I can count, but a few days ago, I get nothing other than the error "connection server 403 error." I checked the forums and someone said to go into apps and download the application. It did not work. I rebooted and tried everything, which he expects. Yet, nothing. Is this error to do with something outside as the real servers HPs - or is this something internal that I can fix it? I went as far as I can without resetting to factory settings (which I am fearful because I recently had the country code has changed on this issue and do not want to return to the country of origin), someone has any suggestions other than what I've sifted through the forums already?

  Hey @fruitfly20,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that you have some problems with the scan to E-mail on your Photosmart 5520. I can help with that.

  We can try I couldn't see you is to remove and enable web services. To do:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click again on the Web Services.
  5. Click on accept and Yes.
  6. Try scanning to Email.

  I would like to know if it works. If it does please not then let me know and we can try something else. Even if it solves your problems, so please let other users of the forum know clicking on accept as Solution below my post.

  I hope this helps and I hope you have a nice day!

• scanning multiple pages with HP Photosmart 5520

  Anyone know if it is possible to scan multiple pages into a PDF with the printer HP Photosmart 5520?

  Hello

  You see the sign PLUS (+) sign to add? Pleae scan of your computer, not the printer.

  

  Kind regards.