PHOTOSMART 5520 WILL NOT PRINT BLACK

I just replaced the cartridges for my PHOTOSMART 5520.

After that, color printing has no black color.

All HP cartridges are not new.

It's very frustrating.

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for some unknown reason, this problem is gone when I tried printing 2 weeks later.

To summarize:

I'm in the United States.

I replaced the 4 cartridges again purchased at HP online.

After that, the black will not print if I choose to print in color.

But if I print in "black and white only", black is in fact works very well.

I tried everything suggested in the web forum such as cleaning, alignment, prower AC cycle,... etc. He has not fixed the problem.

I stop using the printer for 2 weeks. But yesterday, I try agin, then the problem is gone.

I don't know what to say. Thanks to HP for assistance.

Overall, the servie is nice - just called him several times.

Tags: HP Printers

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