Photosmart 6380 scanning wireless

I have a HP Photosmart 6380 ink jet printer.  It is connected to a Netgear wireless print server and works perfectly for our Windows 7 machine printing.  It is, when you open the solution center to start a scan, it indicates that the printer is disconnected.  Although wireless printing is fine at this time.

Any ideas? or how one specify what specific printer within the Solution Center, it must connect to and scan from?

Print servers are just that - print.  They don't support scanning.

Tags: HP Printers

Similar Questions

  • Photosmart 6520: HP Photosmart printer will scan wireless but do not print wireless

    Two days ago my HP printer suddenly stopped printing wireless.  My MacBook says "could not find the printer.  I can scan wireless from my macbook to my printer but when I print wireless it can't find it.  My internet has not changed, the router has not changed, rather than my printer and the laptop has not changed.  So, what might be the problem.  I can type the IP address of printers in my address bar on my laptop and access the printer and do print and scan but just can't do when I'm in a document and select 'print '.  Any ideas?

    Hi @Booseebean,

    Thanks for joining the Forums of HP Support for a solution to your printing problem.

    I understand that you use a Photosmart HP 6520 e-all-in-one printer with a Mac OS X 10.11 El Capitan computer and you are unable to print because the MacBook says "could not locate the printer", even if you are able to scan wireless. I would like to help with that.

    The steps in this document of support should be able to help - "printer offline" or "printer not responding" Message (OS X).

    Please let me know if that solves the problem, or if you need assistance.

    In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

    Thank you!

  • Can not scan wireless Photosmart Premium C410A

    My C410A runs well wireless for all functions except scanning. It will not respond to a command to scan wireless. Support long sessions with HP and Microsoft Netgear (mfr-router) have failed to identify the source of effective workaround of prob. has been to use the USB connection for the scan only function. Everyone knows the inability even to scan wireless?

    Problem solved after three hours on the phone with HP technicians yesterday and today. Bottom line: the signal from my router Netgear Wireless-G (WGR614v10) is not enough to support stable wireless scanning, and therefore the permanent solution is to scan to my HP C410A only via the USB connection. A secondary issue was my inability to scan from my second printer, a HP all-in-one Photosmart 3210. Technology concluded that, because of the presence of the solution Center for the C410A, the scan of 3210's function, which depends on a previous Solution Center version much (v7), could not coexist on the same computer. So, the solution to this issue is simply to use the 3210 for everything except scanning.

    Thanks for your efforts. Detective Conan.

  • HP Photosmart C309a does not scan wireless

    I read the old post of what is resolved, but the solution did not work for me unfortunately. Essentially, everything works except the ability to scan wireless. I get the following error "Sorry, an error has occurred" at half way through the process. Physically, I can hear the sweeping move!

    I tried to remove and add the printer and also tried to reset the system print, but in vain. I discovered I am able to scan wireless using the built-in scanning server by entering the IP address in my browser and should be able to do it by pressing the button on the printer itself or directly from HP Photosmart Studio to do that, but I have. None doesn't seem to work, and I get the same error message.

    Any suggestions? I have an iMac with OS X 10.6.2

    OK, in order to help others (including me), then all you need to do is install this http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-74786-1&lc=en&dlc=en&cc=us&product=3737195&os=219

  • Pavilion dv6-2150us: scanning wireless to the printer on my computer

    computer, Pavilion dv6-2150us, product # WA779UA #ABA, Windows 7 Home Premium

    HP Photosmart B209 more Pinter a - m

    I am able, with a usb connection to scan from the printer to my computer;  I want to scan wireless to the printer on my computer.

    Thank you

    Hello Mocha7 ;

    Welcome to the HP forums!

    I read your post on the analysis of the problems with your HP Photosmart Plus B209 a - m and wanted to help.

    I don't have the same printer model, but I do not have other HP printers, and the process is essentially the same.  When you install the full exercise for the printer software, it installs a shortcut on the desktop that allows you to scan to PC.  I did it with two different HP network printers and it works the same for both.

    So, you need to check that you have installed the complete service for the printer software. The linked page is for Win7 software and the driver for your printer: http://support.hp.com/us-en/drivers/selfservice/HP-Photosmart-Plus-All-in-One-Printer-series---B2/3777155/model/3777156

    IF it shows no Windows 7 when you open it, click the Edit button and select Windows 7 from the pulldowns.

    In addition, this link is to the page for your printer troubleshooting: http://support.hp.com/us-en/product/HP-Photosmart-Plus-All-in-One-Printer-series---B2/3777155/model/3777156/troubleshooting

    Please note that there are two procedures, you should try to use: printing using doctor Scanand a communication or connection error ...  See if they are able to help you solve the problem of scanning.

    Good luck

    I'm a volunteer and I do not work for, or represent, HP.
    ========================================================================
    If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

    If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

  • Can not scan wireless to the printer to the computer

    I can't scan my Photosmart Wireless B110 printer wireless to my laptop using Windows 7 IE. I can scan wireless using the laptop, which shows that the system can work. It allows to analyze all right, but it just stopped and I tried everything I can find on the site of HP. I deleted the printer and that restored it and I uninstalled all the software and tried to reinstall it but kept getting fatal error message saying that there is a newer version of the same software already on my computer, even though I had removed everything I could find with the name of HP on this subject!

    A specific problem seems to be that the laptop will not recognize the IP address of the printer so that every convenience store programs think that the printer is not installed so I can print wireless from laptop and scan also. I would appreciate your help to be able to scan from the printer and hopefully discover why the IP address is not recognized.

    Thank you for your answer fast (I'm not used to it as you can see from my previous posts!).

    I got the same error message when I pressed the icon Apps so I went to reset the static IP address, as you suggest. The box that says 'Suggests a manual IP' is grayed out so I gave the IP as it was. Then, I moved the section DNS server under which I had left empty as suggested in the other post I had followed. I put the 8s and 4S who told you and now it works perfectly.

    Thanks a lot for your help. He needed only two positions experienced to get my printer working again but I had to wait a long time before you me is reached. There must be a lesson there for HP to take on board. In any case thanks a lot again. I gave fame and marked the post as solved.

  • Photosmart 6380 turns off

    Hi, I have a Photosmart 6380, whenever I turn it on, I am prompted to run cartridge alignment function, which never fixes the problem.

    When I try and print the printer turns off after about 2/3 draws and asks me to restart the printer.

    It is really annoying and need help...

    Mark

    Please, try the following:

    The NVM Full reset:

    Press the launch button the copy in black + button Start Scan [when connecting the power cable]

    Please let me know if it helps.

  • Photosmart 6500 scan

    I just replaced a HP Photosmart B210 with an HP Photosmart 6525. The 6525 works fine EXCEPT that I can't scan to my Mac over wireless. The B210 scans always more wireless without problem, so I don't think it's a matter of Mavericks or Mac OS. I downloaded and installed the drivers from HP and the 6525 software and the HP scanning application can "see". However, whenever I try to scan wireless using HP Scan (or Capture of Image) I get a message from scan failed.

    Any thoughts?

    Hello there 3SonzDad, welcome to the Forums! I hope you enjoy your experience

    I understand that you are facing some problems of scanning with your Photosmart 6525. I looked into this and want to offer my suggestion that just might help.

    Check out this link and follow the steps: Mac OS x: done Scanning Software is not open or stops responding

     

    I hope that my post was information!

     

    Thanks for posting in the community and have a wonderful Thursday

  • Photosmart 6380 very weird prints of Dell Laptop but Ok to another computer

    HP Photosmart 6380 all-in-One Hp Radio model RSVLD-0608 SDGOB-0824

    Window XP Professional 5.1 2600 Service Pack 3 Build 2600

    Router D - Link D1-524 wireless

    Dell inspiron 1525 laptop

    No error message

    Has done since the installation program

    It looks like a software/driver problem.

    We're going to uninstall the software: start > all programs > HP > Photosmart 6300 series > uninstall.

    Restart your PC

    Finally, download the latest version of the software for your printer from the "Support & drivers" link at the top of this page.

  • C4700 Scan wireless

    I just got a new iMac. Mac OS x 10.6.2 v.. I've set up the printer very well but when I tried to scan wireless he couldn't find the scanner. Maybe I'm not right. I click the HP Photosmart Studio. Then, I hit the "Scan" button next to the "Import" button in the toolbar. This opens HP scanning. Then a dialog box appears that says "Choose a HP Scanning Device". At the bottom of the dialog box it has a logo spinning and says 'list 0 0 device '. He never finds my C4700. When I tried to scan my son of the Dell Mini (Windows XP) and ASUS Eee PC wireless my wife (Windows 7 Starter Edition) it worked fine. I have to do something for my iMac is the scanner, or should I just connect directly?

    OK, first of all, disconnect the USB cable between the printer and the airport.

    Reset the printing system:

    -Go to System Preferences > print & Scan
    -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
    WARNING - This will remove ALL your printers!
    -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

    Then download and install this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-100748-1&cc=us&dlc=en&lc=en&os=219&product=3794615&sw_lang=

    When he asks, choose a type of wireless or network installation.  Connect the USB between your Mac and your printer when the software asks you to.  Follow the instructions and it should be!

  • HP Deskjet 3050 all-in-One - scan wireless; DO NOT print wireless. Just moved.

    Hi, I just moved.  Until I move, I was able to print and scan wireless.  Since his arrival, I've only been able to scan wireless not print wireless.  Wireless printing works very well for my roommate.  Everything seems fine until I try to print and then it just says: 'Error' for print job status, without any explanation as to why there is an error.  I am abe to print if I connect via a cable to the printer.

    Help!  What Miss me?  Thank you!

    Moor_lady wrote: Hi, I just moved.  Until I move, I was able to print and scan wireless.  Since his arrival, I've only been able to scan wireless not print wireless.  Wireless printing works very well for my roommate.  Everything seems fine until I try to print and then it just says: 'Error' for print job status, without any explanation as to why there is an error.  I am abe to print if I connect via a cable to the printer. Help!  What Miss me?  Thank you!

    Hello Moor_lady, if you are using Windows 7, you can try to reset your printer wireless.

    Go to control panel of configuration, devices, and printer and in the menu bar above, select Add a printer in the lower option, select Add a network, wireless or Bluetooth printer.

    There should be another window that shows all available printers to be added. See if your wireless network printer can be found. If so, select this option and continue the process.

  • HP Officejet 150: Can not scan wireless

    I have a HP all-in-ONE Officejet 150 and that you are unable to scan wireless.  Right now, I can't even the bluetooth icon to turn blue, although it said that the radio is on.  I took my old printer because of such problems.  I handed to factory, combined with my Sony computer, but it does not recognize my computer.  Suggestions?  I can use a cable and get it to the scan, but that defeats the purpose of bluetooth technology.

    Hi @Dragonbebe,

    Welcome to the HP Forums!

    I understand that you can not scan wireless with your mobile printer HP Officejet 150. I'm happy to discuss this issue for you!

    This printer can only scan with the printer cable USB is plugged. As the wireless Bluetooth connection is strictly to be printed. Please see the user's Guide, for more information your printer.

    If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

    Hope that answers your question and have a nice day!

  • DeskJet 3510 will not scan wireless on OS 10.9

    I have a 3510 Deskjet which worked fine wirelessly on my old Mac with Snow Leopard. I recently bought a new IMac with OS Mavericks 10.9.5. The printer will print wireless but not scan wireless. It will scan only with the attached USB cable. I uninstalled and reinstalled the latest version of the HP software. When I disconnect the USB it is said that the wireless connection cannot be found. I have reset the wireless connection, and it's good. What I'm missing here?

    Hey @hellis,

    Welcome to the Forums of HP Support!

    I would like to help you today with the resolution of the scanning wireless problem you encounter on your Mac OS X 10.9.5 operating system with your HP Deskjet 3510 e-all-in-one printer. I understand that you have already uninstalled and reinstalled and tested via USB cable without success. Right now I'm going to guide you through some additional troubleshooting for this problem to scan wireless.

    Step 1: Uninstall the drivers and software:

    First of all, I will have you reset the printing system on your Mac computer. This will remove any printer of your printed folder and Scan, but does not uninstall printers. You must use other printers once the reset complete simply click on the (+) sign more to add than these other printers back into your Mac. Make sure they are connected via a connection by USB cable or network. Do not add your Deskjet still back in.

    Please click here to know how to reset the printing system. Just follow the steps to "reset the printing in OS X Lion system"

    Once the reset is complete, please select: uninstalling the printer software and race through the steps in Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9 for the method that you used to install your printer.

    Once the printer is uninstalled, proceed to the next step.

    Step 2: Check and repair your Mac disk permissions:

    1. Open Macintosh HD and go to Applications
    2. Go to the Utilities folder
    3. Open disk utility
    4. Select the hard disk volume, you use (usually on the left)
    5. Select verify disk permissions
    6. Once this process is complete, select repair disk permissions

    Step 3: Check the Apple updates:

    1. Go to the Apple
    2. Select System Preferences
    3. Select software update
    4. Click update now
    5. Install your available updates
    6. Computer restart

    Step 4: Reinstall your software and drivers:

    1. Please click here to download the latest drivers for your printer.
    2. Click on the download button
    3. Follow the steps on the screen to reinstall your printer.

    Once the reinstallation is completed, please make sure that your printer is added to your Mac with the appropriate driver. Avoid the Airprint driver because it allows that capacity print based and not scanning.

    1. click on the menu Apple and then click on System Preferences.

    2. click on Print & Scanand then check if the name of your printer appears in the list of Printers .

    3. If your printer is listed, remove and re-add the printer to check the communication with the Mac. Click on the name of your printer, click the sign minus (), then remove the printer. Once the printer is deleted, click the plus sign (), click Add a printer or a Scanner, click the name of your printer with Hello , like the kind.

    4. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu.

    5. click Add to add the printer to the list.

    Source: Install your HP printer driver and software for Mac OS X

    Once the printer is reinstalled successfully by using the correct driver, please test the printing and scanning functionality.

    Please let me know if the steps I have provided resolve your scan wireless problems. Good luck!

  • HP Photosmart 6380 printer: ink system failure Oxc19a0020 HP6380 Photosmart all-in-one

    HP Photosmart 6380 while a printer 0xc19a0020 I unplugged, ink system failure it and reinsert the ink cartridges, still get the same error message.  What to do next?

    Hello

    I regret to inform that Oxc19a0020 ink system failure is a fatal problem.

    Please contact your local HP support for more support information.

  • Photosmart C309a - scanning went OSX10.6

    I'm under OSX10.6.1 with an AiO C309a Photosmart. Scan worked very well with the preview and print/fax area were printing and scanning options.

    I tried to install the updated for my so - 4380 series printer drivers print add queue said that the pilots were available from Apple but software update download telling them to come back later. Looking at the HP site I downloaded the latest OSX10.6 drivers for the printer and then install.

    However, in doing so, something has gone wrong with the C309a. OSX10.6 seems more tot recognize the scanner and it will not work with preview or recognize thanks to the Image Capture. I found a new application - scanning HP but that works (what is a new application in a pilot later?) - I prefer to use a snippet.

    How can I go back to what the scanner recognized in preview and Capture of Image? I tried to remove the C309a queue, restart, etc., but OSX10/6 still refuses to acknowledge that the scanner has even thought that it works very well through scanning HP (which I prefer not to have to use).

    Thank you very much

    Have you downloaded the software C309a here?

    Try this.  So who disobeys, uninstall all of the software (Applications, Hewlett-Packard) HP and no more:

    -install the update from Apple here printer driver

    -Installing the HP software.

    I recommend keep it simple and install only the first in the list, if you can get away with it.

Maybe you are looking for