Photosmart 6510 alignment fails

Installed nine Photsmart 6510 that all is well until the alignment of cartridges, it failed after repeated attempts.  CANNOT print in black at all. all cartridges are new out of the box.

Help, please.  I don't want to rturn this point, it looks so cool.

Hi hope you are doing well and welcome on HP forums;

Sorry to hear that you're having this problem, I'm fairly certain that you did all of this but just to make sure.

Remove all platics and bands for securing the printer, including inside the printer.  After that he is giving you this error if you want, I'll run them this tool from a Win XP or a computer later. HP print and scan the doctor to see if it finds errors in the printer, let me know the results, I'll do my best to help you.

Hope this helps:

RobertoR

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Tags: HP Printers

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