Photosmart 6510: lines horizontal and top and bottom of page when scanning

Hello

Scans of the bucket of my Photosmart HP 6510 leave a horizontal line at the top and bottom of the page.

I tried to adjust every page that I scan to align as straight as possible on the glass and this sometimes helps a bit.

I am able to bypass the lines in culture to, but would prefer to find a real solution.

Any help would be appreciated because I don't know a lot about the scanners, thanks!

I've included a sample page below (the mark on the right side is not dirty glass, it has been a staple in the page):

Welcome to the HP community @lgilb01,

I wanted to tender hand to respond to your message on the lines that you notice when you scan to scan in your Photosmart 6510 bed. It seems to me that there could be some light enter when performing the analysis, causing lines. If you are only scanning one page at a time, the lines should not appear as they are now.

Here is a troubleshooting guide for you to try. If the lines do not fade, contact HP directly to see about a replacement printer.

HP Photosmart 5510, 6510 and 7510 e - all-in - One Printer Series - vertical stripes, lines or scratches in Copies or scans

Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

I hope I helped!

Contact HP:

Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number are displayed.

Tags: HP Printers

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