Photosmart 6510 - no computer"found" - "Scan to computer" not activated


With the help of HP Probook, with Windows 7 Professional.  64 bit.

My Photosmart 6510, I cannot scan documents on my laptop. I think that this only started happening recently when I started to use AVG PC Tuneup software, but I have district check if this may be the cause that the scanner is aunable to detect the computer.  I get the following message:

"No computer was found - make sure that the printer software is installed on your computer and that the 'Scan to Computetr' is enabled via the printer software.

I uninstalled the software and reinstalled again.  When reinstall it wonder "Enable scan" I agree.

Previously, the "Enable scan" message popped up whenever I have rebooted, but that has stopped so I think something may have changed.

Any suggetsions would be welcome.

TX, Kurt297


Please, download the following tool and run it on your computer:

Hope he will give some answers if not reinstall full feature software and drivers from following link:

Kind regards.

Tags: HP Printers

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