Photosmart 6515 does not print black ink after replaced the cartridge

I am very frustrated! I can't get my Photosmart 6515 print black ink.

Our school sends the documents by e-mail now that we have to print at home. Ideal for them, but not for me. They are usually in PDF format, so I do not have the ability to edit and change the blue color to print, either.

I only use HP cartridges on this printer. I know it's more than a year, in order to call phone support will do no good.

I replaced both cartridges and now it shows black ink completely full, but when I print the printer status report, black is not displayed. Black does not appear on the tool pages, either.

I tried the command "clean printhead" several times. I unplugged and waited. I took all the cartridges. Connections look clean.

What should I do to perform a partial reset or full?

Hi Photokool,

I understand that this has been a frustrating experience for you, and I want to help him.

I will send you a private message, please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

Tags: HP Printers

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