Photosmart 6515 stopped printing black

Printer worked fine for a year.  Low so changed black cartridge (HP only), did the setup and does not now print black.

Completed all the steps, cleaned vents, print heads cleaned, etc.  Still does not work.  Tried another new cartridge, still does not work.

Started restarted plug pulled... nothing is done.

Of course, it's just more under warranty...

All solutions... ' t won't have to buy a printer new will not be HP this time

Hi jman751,

I just sent you a private message. If you are unsure how to check your messages from the forum, this post has instructions.

tlotans, have you followed all the steps in the following document. Printer cannot print black ink or color ink or prints blank Pages.

Although I hope that this solves the problem, he couldn't. If the problem persists, please post back with your warranty status. Use the following link for check your guarantee.

If your printer is still in warranty, please call HP and explains the problem that you are experiencing. The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

If your printer is off warranty, let me know and I'll do my best to help. Thank you. I look forward to hear from you.

Please also include your country in your next post. Thank you.

Tags: HP Printers

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