Photosmart 6520: 6520 Photosmart printer stopped printing black after changing the print cartridge

There was a similar position two years ago. After changing the cartiridge (564XL) black printing, the printer will not copy documents. He behaves as if I placed a blank sheet of paper on the glass. I can scan the document and print the .jpeg, but not the document. The print quality of everything else is mediocre - very light on blacks, even though the colors are fine. I ran through all the diagnostic tests and he told me that the printer is fine, although the black box on the diagnostic page is empty. The difference between my printer and the one in the previous post, it's mine is 18 months and longer warranty. It has been little used. In the previous post, none of the solutions have been proposed, but apparently HP has replaced the printer. Any suggestions, or is this device intended for scrap?

Try youtube videos here.

https://www.YouTube.com/results?search_query=Photosmart+6520+print+head

Looking to learn more.  If no joy, your printer is toast.

Tags: HP Printers

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