Photosmart 6520:6520 series software visualization of the HP help viewer help

Looking for information on color management, I clicked on the help icon and got the HP Help Viewer.  He said that I had to install the online help to display the Viewer.  Following the instructions, I clicked on the link to HP support and downloaded the software "Full Feature software and drivers" and installed.  I have reopened the software HP, click on help, got the Help Viewer and got the same screen saying I need to download the online help.  I went back to the site, tried again, but I was told that I have already downloaded the software.  Any ideas on what is happening here?  Thank you...

@KatieM45

Welcome to the Community Forum of HP.

No idea at all what's happening; It is not supposed to be rocket science and should work.  I suspect that you do it entirely right and he doesn't cooperate.  Rats.

You might be able to pull up the stubborn the source help file...

The executable file (program) could be in your bin folder where "HP Officejet Pro 8630" is replaced by the model of your printer / name:

C:\Program Files (x 86) \HP\\bin\HelpViewer\hpqlpvwr.exe

--------------------------------------------------------------------

I guess if it's really messed up, you can try to remove your existing printer software and reinstall the software of feature complete.  I don't see why that would 'fix', but who knows?  Maybe that installation is klaxonnée and needs to get out and be replaced.

Instructions and help:

Install the full features software - printer

==================================================

ICC color management

If you are looking for information on ICC color management, you might find information in the standard help files missing.  This has been my experience; I've been known to Miss things so I would be denied in this instance.

I can offer the following:

Management of color printers

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Who inspires you, gives a cool idea,

Or you learn something new.

Click the 'Thumbs Up' Kudos on this post.

Click on accept as Solution when my answer provides a fix or a workaround!

Tags: HP Printers

Similar Questions

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    Hi @PineSap,

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    Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

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    Hello

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    Hello

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    Kind regards.

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    Kind regards

    Shlomi

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