Photosmart 6520 does not print after upgrading the firmware on the router.

I have problems with my router and a remote technician for Verizon FIOS updated firmware, solve my problem of the internet, but now my printer is not working.  When I try to print from my macbook pro (OSX Lion 10.7.5) it is said that the printer is idle.  When I try to print from my ipod and the iphone, it is said that it prints, but then nothing happens.

I was able to set up direct wireless to print, but I don't want to go into the settings and change networks whenever I need to print.

I tried to turn off the router unplug the printer and turn it back on.

I checked to make sure that the WEP code and network name are correct.

What can I do else?

treeBear wrote:

ricksmom wrote:
I appreciate really all the efforts that you and other posters are on this issue, but I feel that I will not find a solution.  Maybe a new router?

It is a long shot. But since we are short of ideas, please try to change the configuration of the router from WEP to WPA2 and try again to establish the connection. Because WEP is very old standard, some routers may have a few inherited defects that were never resolved.

Well... This opens a huge can of worms, it leads eventually to a solution.  I changed the security settings and when I presented to them, 'wait while we apply the settings' screen appeared and never went away.  The timer kept spinning and this went on for over an hour.  Neither the old or new passwords worked and I completely lost my internet connection.  I called Verizon and ordered a new router and said the technician on the line of my being stuck in limbo. After a few basic tests (unplug and pluggng again) she transferred me to someone in the advanced group.  To make a long story short, he traced the fault not the router, but the optical network outside my home box.  It reset, reset the router (losing the new security settings and everything else) but my internet is back, and fortunately, so is my printer.  I'll live with that until the arrival of my new router state-of-the-art.

Thanks for the suggestion, it was a frustrating experience, it finally lead me to a printer to work! I doubt that I would come to this point another way.

Tags: HP Printers

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