Photosmart 6520e: 6520e not printing black

Suddenly, printer will not print black.

Replaced the black cartridge twice and all the cartridges with genuine HP cartridges color.

Power levels are reported as good. The shows blocks of good CMY color print quality Diagnostics page. but just a white block (empty) for blacks. Printer snap lines are extremely low.

Have cleaned the printheads twice.

A printing system rest in Printers & Scanners preferences.

Thanks for any advice.

You will need to use rubber gloves if you try the following.
Turn off the power to the printer.
There is a small filter to sieve under the black cartridge.

DAB gently with a q-tip soaked in hot water.
It may take a few tries to get unplugged sieve filter.
Do a 'clean' between attempts.

Tags: HP Printers

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