Photosmart 6520e: print photos from the photo tray

HP Photosmart 6520e - when I try to print photos from the tray photo here is what is happening. I empty the 8 1/2 X 11 (big) paper tray pull the photo tray properly load 4 X 6 photo paper and close the guides for focus media. Push the tray (s). When I try to print, I get the message that it is paper. EVERY TIME!

If I load photo paper in the paper tray size, Center it with the guides and close the bins it will now display the peak (s). But it won't print from the photo tray, said always with paper. Prints only from the main paper tray. What's wrong?

Thank you

Hello @barnstormer37,

I would like to help you today with the message 'in paper' that you get on your Photosmart HP 6520 e-all-in-one printer when trying to print photos from your Windows Vista computer to the photo tray. I understand that you are able to print from the main tray end, and you load properly all of your photo paper in the photo tray. At this point, it does not sound like a configuration problem on the computer. You usually have to "say" what paper tray it will be the power to the printer through your print dialog box. If the tray is always set to the main desktop tray when you want to print from the photo tray this will result in a "paper" message like your printer "think" it is supposed to print from your main tray empty. Please follow the steps below to make sure everything is set as it is supposed to be.

For your reference I'll start providing you with the "loading paper" documentation for your product. This documentation is also useful if you decide to print envelopes as well.

Loading paper and envelopes for HP Deskjet Ink Advantage 6520 6520 Photosmart e-All-in-One Printer Series

Once your photo paper is loaded, I'll make you do a test print to your printer from the photo tray. Because each program is slightly different when it comes to printing, I'll start by providing you with the steps to print correctly in the Windows Photo Gallery program as it is specific to photo printing.

  1. Windows Photo Gallery by clicking the Start button
  2. Click on all programs
  3. Select Windows Photo Gallery
  4. When Windows Photo Gallery opens, choose the image you want to print
  5. On the toolbar click print, and then click print again
  6. In the print pictures dialog box, select the printer, paper size, print quality, print system, and number of copies to print.
  7. Click on the Options at the bottom right for additional print options. Ensure that the paper tray is set to the Photo tray.

Once the adjustment options and the plateau have been confirmed as being correct, please try to print.

Please let me know if the steps I have provided resolve your printing problem. Should receive you 'in paper' messages in another program, please let me know which program you are printing from. Good luck!

Tags: HP Printers

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