Photosmart 7510: crosstalk

In the past months, my printer hs been sent different problems but eventually settle on these two.  If I scan, I can scan only on an sd card.  If I try to send to the computer it says computer not connected.  If I scan to a card, then load the map on the compuers.  My second problem and the most annoying is thatI can't change paper size to print from the computer, but no matter what the computer says it will print on the size that is installed on the printer.  To change this, I'm putting something on the scan screen and enter the printer menu and setting the print size there.  and I can print my computer on this sixe.  If I want to change, I have to go back through the scanner.  I have the drivers loaded several times and removed from the computer and re-installed and get the same results.  Tjhis is on an installation of cable or wireless, same results.  My Canon Pro 100 works great!

Hi roadmazzter,

Welcome to the HP Forums.

I see you have some problems with scanning.

I have a few measurements we can try to solve this problem.

First of all, please make sure that you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.

I also suggest to disable and firewall or Anti Virus protection, and then run the HP print and Scan Doctor.  Please let me know if you see messages or error codes.

See you soon,.

Tags: HP Printers

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