Photosmart 7510 magenta ink cartridge problem

Similar Questions

• Printer Photosmart D7560: message 'ink cartridge problem '.

  I received an alert of yellow ink.  I replaced the cartridge CORRECTLY, closed the access door and I had the 'ink cartridge problem' indicating the cartridge seems to be missing or damaged.    The cartridge is new and I reinstalled it 5 times already.  I unplugged the power cord - both ends.  I turned the machine and then turn it on again.  YET I still get the 1) 'ink cartridge problem', 2) the warning of ink and finally 3) the printer does not print.  Can someone help me?

  The document here can help solve the cartridge error message on your Photosmart D7560 printer.  If the steps in the first three steps do not resolve the problem, you will probably need to replace the cartridge.  In this case, see here for cartridge guaranteed, assuming it's a HP cartridge.

• Photosmart 7510 - black ink cartridge does not print

  Recently, I replaced the ink cartridges on my Photosmart 7510 C311A. These are all the "genuine HP cartridges ', full.

  Black ink (with the symbol of the Pentagon) does not print, not at all. I ran through the standard troubleshooting steps:

  Cleaning of printheads

  Cleaning of copper contacts

  * Check for a good evacuation

  My colleague in the corridor as the printer even so I borrowed his black ink cartridge and tried: same problem. The printer does not record that there is a problem, but when I run printing tests, where there should be a black ink, there is absolutely none. All other colors print correctly.

  The printer doesn't lack NOT of the printer "align" test however does not offer a suggestion of what to do from there. I've not seen - in test reports - an indiciation of the misalignment.
  
  Suggestions on what to do now?

  I had the same problem. I had replaced the empty cartridge black and suddenly, no ink. Finally, what has worked is
  (1) I removed all the cartridges and cleaned the copper connectors with wet Publix.
  (2) I got a wet paper towel and he pressed repeatedly on the silver circular vent that would be under the black cartridge. I did until no black came. Let it dry.
  (3) I replaced all the cartridges and on the printer. I went to tools/clean the cartridge. I did it a couple of times and he finally printed black ink! I confirmed by going to tools/align, and align the cartridges successfully. He had kept before crashes when the black ink did not work.

• All-in-one Photosmart HP 7510: Photosmart 7510 - black ink cartridge print does not, but the tests are very well

  All the test prints are very good.  I have cleaned the print heads, broken cartridges.  I just replaced all the yesterday.

  Today, I can't print black.  The documents are great dimmed or blank pages come out.  I use a MacBook 2007, 10.6.8.  What else do you need to know?

  Thanks in advance!

  Hey @jas493,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I see you have a recurring problem of print quality with your HP Photosmart 7510 e-all-in-one printer.  I want to help you with this.

  What you describe, it seems that you tried all HP recommended troubleshooting steps.  Fortunately, given that your printer has a removable printhead, there are some other steps you can take to address the issue:

  Check the status of print head warranty

   

• All-in-one printer, HP Photosmart C6280 poster 'ink cartridge problem '.

  She continues... The following ink cartrige (s) seems to be missing or damage. Refer to the printer documentation.  It does not appear what ink cartrage it is. None of my ink cartrages are missing, and the printer was working fine 2 days ago.

  Please advise,

  Rosie

  I'm sorry to hear that you still experience this issue. There is one step more that I would take to solve this problem. It's a hard reset with the cartridges taken out of the machine. No user settings are lost with a hard reset and it will attempt to restore the printer to a known working state.

  To make the following reset:
  1. remove all the cartridges of the machine and close the cover.
  2. with the printer plugged directly into a wall outlet and turned on, unplug the power cord from the back of the printer.
  3. then disconnect the power cord from the wall outlet.
  4. wait at least 30-60 seconds
  5. plug the power cord into the wall outlet first. If a module with the power cord, make sure that the light of the module and then reconnect power cord on the back of the printer
  6. the printer should power back on by itself, but if not use the power button on front panel to turn on machine.
  7. once the printer indicates that the cartridges are missing, open up and put ink inside the printer and see if it will work eventually.

  After the reset above; I would replace the faulty cartridge at this point. If still a problem after you have replaced the cartridge, repeat the procedure of cleaning the contacts to ensure that the contacts are clean and that all the process of packaging materials have been removed.

• Ink cartridge problem C310a: the following ink cartridge appears to be missing or damaged.

  Error message on the printer for the second time in a month. Ink cartridge problem: the following ink cartridge appears to be missing or damaged. (Blue ink) Refer to the printer Documentation. This error message came in January so I replaced the blue ink cartridge (I use genuine HP cartridges) it is now once again, so it takes the printer not the cartridge. There is nothing about it in my "documentation" and nothing relevant came in "troubleshooting."

  Hi there JanePr, welcome to the Forums!

  I understand that you see an error message on your Photosmart C310a on the ink cartridge is missing or damaged. The print head may have a problem that could trigger this error. I have a troubleshooting guide that I recommend that follow you, however, if you have already tried no steps, ignore them, as the replacement of the cartridge.

  Guide to link: http://support.hp.com/us-en/document/c02255339

  If you follow the steps and the question remains, I would recommend then call HP Technical Support to see other options for you. If you call in North America, the number is 1-800-474-6836 and for all
  other regions, click here:
  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  Take care

• 'Ink cartridge problem' with model C309g

  I inserted a new black ink to the my Photosmart C309g. I want to only use black instead of having to buy the colors as well. When I put in the dark, the screen comes up with 'ink cartridge problem", saying that the following cartridges (all color and black in the photo) are missing or damaged. Is any way to get the printer to work with the black only? I can't make it past the 'problem' screen and it will not bypass it with me I'm trying to print something in black and white.

  Thank you in advance for your help!

  @khuransh, you will need to replace the color cartridges until you are able to print again. The printer will not work without the color cartridges if you try to print in black. Color cartridges mixed with black to form a true black color. So when the colors are missing, the black will not work.

  @creditcard, the same applies, if the cartridge of yellow that came out, the black will not work because she needed some than yellow to form a black.

• OfficeJet 4630: Install new printer - ink cartridge problem

  I'll put up a new HP Officejet 4630. I installed two cartridges of HP61 that came with the new printer. The menu of the poster printer "ink cartridge problem, the following ink cartridge needs to be replaced" followed by a black circle. How a new cartridge would be acceptable?

  Follow-up of your steps. Cartridges still a problem in the printer display.  Took printer at Staples. The store manager confirmed my status then loaded 2 new cartridges (free) the sales basket - printer worked.  Staples deals custormers good!

• HP Photosmart Plus B210 Series new magenta ink cartridge prints do not at all

  First of all, I had a problem with my cyan ink on my printer HP Photosmart B210 series. The problem was that he was not the impression and he says it wasn't printing because of the cartridge and also I had to align my cartridges. Whenever I tried to align the cartridges he says that alignment does not so I ended up trying to align them so much that I have exhausted all my ink and went out to buy all new cartridges.

  When I installed new cartridges and tried to line up once again, they all worked perfectly, but when I went to print a photo, the magenta was not yet appear. I did another test called 'Print diagnostic Information' and the magenta box is completely blank 100%. When I went to see the "estimated ink levels" he said it was perfectly fine. I tried to print a picture of a square while magenta box and the printed page was completely empty.

  Basically... How can I get my printer to recognize the new magenta cartridge because it is not currently.

  I'd say running up to three cycles of cleaning the printer before driver or Panel box tools.  If this doesn't get the magenta, then you can try soak the print head, as described here.

  [edit] Know that the ink gauge is probably not at this point clear - especially the printer like that it has printed pages of magenta at this stage, while the ink is still in the cartridge.  The ink gauge will indicate less ink cartridges is actaully available.

• HP Photosmart Plus all-in-One: ink cartridge problems

  I have a model B209.  Last week, I decided that I would take the four staples of cartridgesto used, because they have a recycling program.  I wanted to only buy black ink, so I bought 2 separate packages of the 564 Black.  Has opened a package and installed as usual.  All I keep seeing is problem Catrridge of ink: the following ink cartridges seems to be missing or damaged.  see status screen on your computer for more details.  The question is # 1 status display has not yet shown on my computer. #2 I can't even to other options on the Touchscrren of the printer.  I have read and watched videos of people who give directions and instructions on cleaning the print heads.  I tried to remove the printhead, soaking in the water, leaving back dry and enforcement.  I did these things repeatedly.  When I soak the print head in the water, the water changes color.  I hope that I have accidentally hit the wrong part of print head when I removed it from the printer.  Please help, because it's my only other option when I can't access wifi to my portable device used for the printing of tickets, Groupons, etc..  Thank you!

  Your printer requres all 4 cartridges to be present, that is why the printer tells you that the cartridges are missing can may not last.

  Some newer model printers, which use the cartridges with integrated print heads, can operate with only the black cartridge only.

  But the B209, separated print head and ink cartridges, if not all the cartridges are installed, the print head does not work.

• HP Photosmart C6180 Magenta Ink not printing

  error message: no

  description of the problem: Magenta Ink not print not EXCEPT on the page that prints after aligning the print cartridge printing is performed. At the bottom of this page, the bars of yellow, Cyan and Magenta print perfectly, just like the mixture of the color shown in the colorful bird printed below the bars.

  Self Test Diagnostic Page is printed with bars No. Light Magenta or Magenta, under print quality model. State of ink and level for both shows like OK magenta and 100%

  Troubleshooting: I ran repeated cycles of head cleaning and aligning the print cartridge print without changing the output. The page that prints after cleaning has NO magenta bars or lines. Seems the page that prints after alignment. Via e-mail support, I was directed to perform a complete reset "semi" and "the NVM reset" - neither of these had no effect. Magenta inks have been replaced, but the problem persists.

  Exchange: the printer had not been used for several months.

  My printer started working. It had been disconnected and sitting for several months. I turned it to try the HP solutions (below) and found that it worked - I had nothing to do!  In any case, I hope this can help some of you with similar problems:

  Hello
  
  Thank you for contacting HP Total Care.
  
  I'm Vivian of HP Total care for all-in-One products, and this response is in what regards the problem with HP Photosmart C6180 all-in-One Printer.
  
  Of your mail, I understand you have a HP Photosmart C6180 all-in-One Printer. Currently, you have a problem in which the printer prints in magenta only on the alignment page and not even on the test page.
  
  I am aware of the importance of the issue and will give you the appropriate information. I need your cooperation and appreciate your efforts to resolve the issue.
  
  First of all I want to thank you for the link, I'll take that as a feedback and will forward it to the concerned Department. However it is not a known, issue because in this case, HP will take immediate action and make sure that defective cartridges do not reach the market.
  
  Please try the following troubleshooting steps. I assure you that those measures would solve the problem.
  
  I ask you to check if you have the same problem with the copy as function. If the printer copy very well magenta do not perform one of the steps given and please get back to us for further assistance. However if you encounter the same problem with the copy as well please continue with the provided steps.
  
  First step: clean the copper contacts.
  
  (1) take a lint cloth or a cotton ball, it wet with water.
  (2) clean the cartridge copper contacts.
  (3) you have the same type of copper on the printer also, contacts if you are able to reach their own contacts in copper on the printer also.
  (4) reinstall the cartridge in its housing.
  (5) when the printer is on, unplug the power cord from the printer.
  (6) press and hold the power button for about 30 seconds.
  (7) re plug the power cord into the printer and the printer.
  
  If the problem persists, proceed to the next step.
  
  Step 2: Perform a drain of power on the printer.
  
  (1) remove the power cord from the product
  (2) press and hold the power button for about a minute (while the power cord is not connected to the printer).
  (3) release the button.
  (4) connect the power cord to the product
  (5) use the button to turn the product on.
  
  Connect the printer to the computer and check; If the problem persists, proceed to the next step.
  
  Step 3: Reset the printer to the factory settings.
  
  (1) use the button to turn the product on.
  (2) remove the power cord from the product
  (3) press and hold the # and 6 buttons.
  (4) while now buttons, plug the power cord to the product
  (5) to continue to press the buttons for about 30 seconds.
  (6) use the button to turn the product on.
  (7) if these steps do not resolve the problem, it will be a hardware problem with the printer in this case I suggest you take the printer to the nearest authorized Service Provider for the service.
  
  Please follow these steps and get back to us with the results, if you need more help, please reply to this message and we will be happy to help you further.
  
  We look forward to hear from you.
  
  For more information on keep your HP and Compaq products up and running, please visit our Web site at:
  
  http://www.HP.com/go/TotalCare

  ALSO:

  If the printer performs the color copy and you get magenta on the copy, it is obvious that the printer works fine, it's a software problem. I ask you to try the following steps, depending on your convenience and get back to us with the results.
  
  First step: reset the printing system
  
  To use the reset printing system feature, follow these steps:
  
  1. in the Finder, choose utilities from the menu reach.
  2. open the printer setup utility.
  3. in the printer setup utility menu, choose Reset Printing System.
  4. click on reset.
  
  Second step: check/repair disk permissions
  
  Click on Go tab in the top menu bar.
  Select the utilities tab.
  Click disk utility.
  Once disk utility appears, select the drive and click the check permissions.
  
  This can take a long time to complete as the Mac will try to check all permissions to the hard drive.
  Now click on the tab authorization to repair disc.
  
  This can take a long time to complete as the Mac will try to repair all permissions to the hard drive.
  Once Permission to disk check is complete, restart the Mac
  
  Step 3: Add the printer again
  
  1. click the Apple on the top of the left hand button.
  2. click on Preferences system, window system preferences will open.
  3. click on the printers and faxes icon.
  4. click on add the symbol on the bottom of the left hand.
  5. you see your printer in the list, select it and click Add on the right side.
  
  Please, do the following and get home with the results, for further assistance please get back to us, we will be happy to help you.
  For more information on keep your HP and Compaq products up and running, please visit our Web site
  to:
  http://www.HP.com/go/TotalCare

• Photosmart 7520: hp photosmart 7520 yellow ink cartridge will not in (pop out of space)

  I tried to install two different new HP 564 XL yellow ink cartridge in my Photosmart 7520. They arise constantly from their slots. I managed with the magenta cartridge that is similar, but the yolks do not remain in place. What is the solution?

  Hi Rebmark, I did some research and found a troubleshooting page that describes some steps that might solve this problem.
  
  http://support.HP.com/us-en/product/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/document/c02944025

  Step #9 may be the answer you're looking for. When the ink cartridges is not properly connected, it can help try gently bending the cartridge tab try to avoid to bend this tab over a half inch, as it could damage the cartridge.
  
  I hope this helps, but let me know if you're still having problems!

• Photosmart 7510: low ink levels

  The documents are very low when printing. The ink levels are good I have the extra large black cartridge but the printer does not appear to see this!  I cleaned the cartridges more aligned with the printer but the print quality is still poor. How can I fix this.

  Hi @cgc1 and welcome to the Forums of HP!

  I understand that you are having print quality problems.  I would like to help!

  I recommend starting by removing the ink cartridges and perform a power reset the printer.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I also recommend this document on the problems of quality Print to the HP Photosmart 7510

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• Not compatible HP Photosmart C4480 printer ink cartridge

  HI - first time here - I have a HP Photosmart C4480 printer and have recently installed a new black ink cartridge - genuine HP 350XL - bought in Tesco and already used a few times.  I printed a page today, and when I went to another printing, the printer says that the cartridge was incompatible.  I had not touched the printer between the prints. I tried out both cartridges and resettlement but still get the same message.  Also tried to turn again printer.

  I could understand if there was a problem with the cartridge and it was rejected as soon as I installed, but does not understand why this happens between the printing of pages.

  Any help would be appreciated

  Thank you

  Here a link to a document that addresses this cartridge error message that you get on the printer. It will give you troubleshooting to try in an effort to solve this problem with the printer. I hope this helps. If you reach the end of the document and have done all the solutions proposed by the document, would seek to substitute.

  If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.
  
  HP Technical Support call case form:

  https://h10025.www1.HP.com/ewfrf/wc/phoneInput?cc=us & DLC = in & LC = in & Product = 5061082

• Help! Ink cartridge problem...

  I have a HP Photosmart c4795 printer and it just print a mess - I've tried to use black and white only, since he says "low ink" and we just replaced ink cartridge. Now, it says custom printing and nothing print cartridge problem! I tried to take the cartridges on replacing them and closing the printer on and out and nothing works. Help!

  HP ring / email them