Photosmart 7520 black does not print after replacement

Black ink that came in my 7520 missed today. I replaced it (with 564xl) but it stopped printing black completely. I went through the countless pages online, 'help' clean cartridges, etc., etc., etc. and have had no luck getting to print in black again. At this point, I burn money on color because of all the pages print diagnostic quality inks I printed.

Anyone has any ideas to fix this? I've had this printer a few months. What a shame if it's already broken.

Sorry about that, here's Bob tip for soaking the print head...

  1. Get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  2. Then, remove all ink cartridges, then remove the print head Assembly.
  3. Gently put the printhead nozzles down in water and soak for 5 minutes.
  4. Remove the print head and gently dry the electrical contacts.
  5. Put the print head in the printer and then reinstall the ink cartridges.

Tags: HP HP Printers

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