PHOTOSMART 7520 GOING 'OFF LINE' IN ENERGY SAVING MODE

My Photosmart 7520 is connected wireless to my HP Envy laptop m6 running Windows 8.  When turned on, it works.  I can send print jobs to the printer from my laptop and print.  But after the printer has been in this is the mode to save energy for a few minutes, the printer goes offline and I can't get this back online on the computer.  The error message on the computer, it's that the computer cannot communicate with the printer.  The only way to get it printed again is that I do, at the printer, release the mode 'sleep' and then turn it off and then new.  (Automatic shutdown is DISABLED as long as the printer on a wireless network).

I had, during the last months of 2 1/2 a number of HP technicians has check the settings of the printer, the parameters of my laptop and HP even replaced the printer for me.  But I still have the problem.  Is that how the printer is supposed to work, is it a default in printers and is there a solution?

OK, that's weird, it's a decent router.  Is its firmware updates?

Have you set the static IP address in the printer or router?

Tags: HP Printers

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