Photosmart 7520 installation fails

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• HP 7520 installation fails

  I've successfully installed 7520 drivers and setup a few months ago and printer was working fine with and without wire.  Then one day she was leaving print slowly wired desktop computer.  Later, there was no possibility of the wired printer.  The printer works very well to a print wireless from another computer request.  The wired connection display a print spooler does not not message.  I started the print spooler service and I was not able to add a printer because of a print spooler similar message.

  Vista Home Premium 64-bit

  What I tried...

  Uninstall all HP printer programs

  Scanned the system with several malware product, some things have been cleaned up so that Norton missed.

  Reinstalled HP software and drivers site (PS7520_1315 - 1.exe)

  When you run the installation fails with an error code of 1726 - cannot add discovered Port Monitor HP Monitor Port.

  Downloaded the 'HP Installation failure - Port Monitor Failure' and follow the instructions.

  He ran and he prays to start the print spooler that was turned off again and then continues on but fails in the same place.

  Basically, I uninstalled, reinstalled several times, scanned.  What I am doing wrong?

  I love this printer, but I can't use it from my desktop connection because of the wired print spooler problem.

  Can anyone help?  I spent too much time with this.

  TIA

  Hi Waterboy71,

  Thanks for the reply.  I was stuck in a loop.  I downloaded the doctor Print and it ran with the
  printer on and USB connected to the printer.  It identified my printer and software "Installed" status, said.  Click
  Then--> the difficulty of printing and it tells me that the software must be installed.  When I download and install, the
  installation fails with the same error as before.

  Error 1726 cannot add the Port Discovery Port Monitor HP monitor.

  Software uninstall and if I run again the doctor, he said that the software must be installed. Of course, it
  fails again.

  It became clear that the problem was with my machine so after studying a bit, that's what difficulty ultimately the
  problem.

  From an open administrator command prompt

  > sfc/scannow

  Some corrupted files have been corrected. After a restart I also did the following,

  From an open administrator command prompt

  > netsh winsock reset at the shell command prompt and then press the Enter key.

  > netsh int ipv4 reset in the line shell command and then press the Enter key.

  After a reboot the HP print driver installation succeeded.

  In the end, the problem was with the corrupted system files and socket connection. It is clear that Norton AVP is not
  Very well. I went to something else and won't use EVER Norton. Once again.

  Thanks for the help.

• HP photosmart 7520: HP photosmart 7520 fax: failed the test on status of fax line

  HP photosmart 7520 fax not only the 'fax line condition test', indicating the fax line has a weak signal.  Bouquet of use digital AT & T with a telephone line.  AT & T verified digital line and was OK.  Read an answer from FAQ indicating a test line fax failure condition may be due to a digital line vs a line analog and a digital filter can be a solution.

  Is there another solution in addition to the digital filter solution?

  Thanks, UnitLeader 2

  Hi UnitLeader2,

  Thank you for reaching out to the HP Support forum with your request by fax.

  I understand that you have a 7520 Photosmart of HP printer e-all-in-one that does not respect the line the condition test fax, even if AT & T checked and said it was OK. I would like to help.

  Here is a support document which deals with the types of telephone lines different and various options - using an HP all-in-one or a product of Fax on a PBX, ISDN, or DSL phone systemof configuration.

  I don't know if they do it, but you could see if your provider offers a voice over IP service (VoIP). Here is a document of support, you can view - Fax with VoIP Services.

  Please let me know if that solves the problem, or if you need assistance.

• Photosmart C4780 installation fails at the "system cannot find the file specified."

  My problem began simply with your printer, a HP Photosmart C4780, who has always had a wireless connection and would not print.  Initially, the checked network connection fine control panel of the printer.  I ran a Microsoft printer troubleshooting, which found a block in line print and authorized.  The first test page print, but did print the "internal test page.  I did not understand what it meant, so I looked for help on the HP site.

  I ran the HP print and Scan Doctorand he suggested I have reinstall the driver.  I have downloaded and saved the current HP (PS_AIO_06_C4700_USW_Full_Win_enu_140_175.exe) and then uninstalled the existing driver.  When I tried to install a new, a window pops up saying "the system cannot find the file specified," with only a single box for click that simply says "OK".  The installation went through 'examining installation options', after entering "check updates, download updates, install updates" and then it was all in "audit system", who jumped out of the window "file not found" upwards, and when I clicked 'OK', the installation window as well as the error message box simply disappeared.  Which I suppose is the path to the file is under the window, but it didn't fit so he showed not the end.  What I read was "C:\Users\... \Local\Temp\7zS588E\Setup\.\Setup\hpzpnp40...»

  I found a topic on the same printer model for the same problem in the forum, which offered this hotfix:

  You must first complete a level 3 of the software uninstallation. I've included the steps below to do this.
  
  1. press the Windows key and the letter R
  2. type %temp%, and then click OK
  3. open the 7z folder (a more recent if there are multiples)
  4 open the util folder
  5 open the folder of the ccc
  6. double-click on the Uninstall_L3
  
  Once you have completed the Uninstall_L3, delete all of the items listed in the temp folder. Note, you will not be able to remove all the elements, please ignore those that do not. Then please empty the trash and perform a clean boot. I've included the document «How to perform a boot in Windows» If your computer does not request it, restart your computer.
  
  Once your computer is back, you must reinstall the printer software. You can do this either by using the Setup CD, or by downloading the software.

  I did what was suggested, until he got to the point where it says it was the case recommend not removing any more items if I had intended on using the HP Officejet printer (Yes, I have a second HP printer connected to the network) anytime in the future.  Not really understand how it all works, I decided to stop what I was doing, so unfortunately it has not solved my problem.

  Do I need to uninstall both printers HP before I can reinstall a?  And if I do that, is there a reason that I wouldn't be able to reinstall the two printers?  Looks like I'm asking trouble.  Bottom line... I can not install the driver.

  I tried to install the full versions and the driver base and still get the same result.

  I have a HP Pavilion dv6 - 3100t for computer laptop, running Windows 7 Edition Premium, version 6.1.7601 family service pack 1 64-bit.  I have not installed new hardware or software.  This printer has always had a wireless connection.  The router I'm using is a Netgear 54Mbps WGR614 v6 (provided by my cable company) and the network includes not only my laptop and the Photosmart printer, but also desktop ASUS, HP printer, an Officejet 6300 series (used only for printing graphics and photos via a wired to the router) and a chip on Vizio TV.  I use Norton 360 first Edition and disabled the antivirus auto-protect when I downloaded and tried to install the driver.

  Help, please!  And thanks in advance for your time and your attention.

  Oh, Jamieson, it worked!  I can print again!  A massive amount of thanks and congratulations to you.

  I couldn't believe it when he actually passed the point where it normally would stop the installation, but then almost at the end, upward jumped «Fatal error during installation»  My excitement sank into a depression.  He said while the installation was not successful and he needed to collect information in order to diagnose the fault.  I looked at what has been collected, and it was more or less gobblety-* beep * for me.  There was a code of 19714722 error condition, if that means anything.

  Then he placed on my desk, the "Error of Installation HP - Windows 7.hta" file and instructed me to do away with the current window, restart, and then open the file and move forward with these guidelines.  I did and he basically had me to restart the computer once again, and then turn the printer off, unplug the printer, then unplug the router, wait 30 seconds and then plug the TAA - DAA and back in, I'm back in the business of printing.

  Thank you very much for your time and patience.

  All the best to you and yours!

• Series Photosmart C300 Installer fails

  I can't install the Photosmart C3100 series on my Mac Book Pro software. Here is a screenshot showing my progress of the installation. The installation seems to be entering a cycle of error when it asks if I want to participate in surveys of HP - answer either Yes or no back the installation wizard to the position as shown on the screenshot.

  Can anyone help please?

  

  What version of Mac OS X?  Are you SURE that the software that you used is compatible with it?

• Photosmart C4780 installation fails to Select network

  Printer model: Photosmart C4780

  Operating systems: Mac OS 10.5 and 10.6

  Method of connection: USB

  Wireless network: Time Capsule from Apple (802.11b/g/n) and Apple AirPort Extreme (802. 11 b / g) with WPA/WPA2 Personal security and local access control (MAC filtering)

  Problem: Try to set up a new C4780, I installed the software on three computers HP run two versions of Mac OS X.  I placed the C4780 next to two different base in the AirPort network stations.  I have the MAC address of the C4780 in each base in white list stations.  I tried also turn off all the access control and all the network wireless encryption/security (briefly).  I even tried to connect to my neighbor networks.  In all cases, the C4780 was connected to the computer via the USB port and the HP installation wizard has been run.  'Select Network' page, the list shows both of my base stations (with the same SSID) as well as two networks in neighbouring houses.  Any network is selected, the process "in search for the network" succeeds forever.  On some attempts, a dialog box shows the network is out of range (even if the base station is the printer inches), but most of the time the "network search" process runs indefinitely.  I looked in the newspapers of the two my network of base stations and found no attempt to connect from the MAC address of the C4780.  Light on the C4780 Control Panel indicates that the wi - fi radio is on.

  I don't see any explanation other than a faulty radio in the C4780.  Any other ideas?  Thank you.

  I don't know why you have two airports and if they are configured to play well with each other, but...

  We will use the WPS from your printer and 8 function:

  Start the WPS process from the front panel of your printer (network menu). Then:

  Open Apple Airport utility
  Select your wireless router
  Select Manual Configuration
  choose Add Wireless Clients... in the menu of the Base Station
  Select the first attempt, and then press to continue.
  You must begin the process of Apple Add Wireless customer within 2 minutes of starting the printer WPS push button method. In fact, the order doesn't matter... you can start the process of adding on the Apple start router Wireless Clients then method push-button WPS printer.

  Your printer will now be connected to your router. Now all you have to do is install the printer in System Preferences, Print & Fax by clicking on the button «+» Find the instance of your printer with "Hello" next to it and click "Add" when it becomes available. "

• Photosmart 7520 - USB & drivers auto installed - WHAT?

  Windows 7 Home Premium on an HP desktop PC.  I have a HP Photosmart 7520 all-in-one installed via a USB connection.  All my software Windows & HP's current, I think.   I have restarted 10 minutes there and had not printed whatever it is and really did not have anything except throwing IE - and I was viewing a web page.  Suddenly, I get a Windows pop up telling me there install the USB drivers and my printer - WHAT?  So as far as I could tell, 'install' ran OK.  But now when I see "start |" Devices and printers', I see icons for both my 7520 (which is my default printer) and a 7520 (copy1).  What is with that?  Also, I see an icon for what looks like a generic Windows fax device.

  So-, none of you experts know what is happening here and if everything is OK?

  Hello cwr64,

  Welcome to the HP Forums!

  I understand when you restarted the computer, a pop-up shown installing drivers for USB connection and your printer. I will do my best to help you! Sometimes you can experience on a Windows computer if you have a USB cable plugged into the computer when it starts up. This does not mean that the Photosmart 7520 installation has a problem. I recommend you remove the copy of your devices and printers:

  1) click on your Start Menu, then printers and devices

  (2) right click on the Photosmart 7520 (1 copy) and select Remove the instrument

  (3) now, you must have a printer, right-click on it and select set as default

  Yes, you will have a generic fax install in devices and printers, because the software comes with a built-in fax software. You can delete this, if you do not use the fax feature. (However, if you remove and want to use the Fax software in the future, you have to reinstall the whole printer software package.)

  Please let me know if you have any other questions.

• PhotoSmart 7520 - problems with the installation

  The two two laptops running Windows 7

  Wireless network with Technicolor gateway router

  I just installed a new PhotoSmart 7520 and I have the following problems.

  1. I couldn't get the latest version of the software to download, so I initially installed two computers using the CD.  Both could initially print correctly to the printer, and I managed to do a test analysis and photo printing.  However on one machine I can not put the 7520 as my default printer, use the HP software or control of printers and Windows device (the latter gives an error ending in 709).  I have now managed to download the latest version of the software and installed it on this machine, but now, the PC do not print and cannot connect to the printer.  I also downloaded the HP Diagnostics and down them.  Fails to check the device driver.  I need advice on the next step, which I think will be (again) to uninstall and reinstall, but maybe someone could suggest which version of the software to use this time and any other measures to improve the result.

  2. the printer cannot download the update needed to enable Web services.  It starts downloading, gets a certain way, and then fails.  It is a constant problem in the last 18 hours.

  3. I would ideally static value the IP address of the printer, but I don't see any way to do this.  Please tell me how to get to this setting, as the supplied management software does not include an option for this.

  4 when I got the PC to the printer, I got frequent notifications in the system tray of the sweep to the it Department, saying that it was not available.  You are not sure what are actual errors, but how do I make them disappear?

  Iain Mackay

  Hello

  1. uninstall the current driver completely. You can find instructions here. When you reinstall, I would use the latest driver from hp.com.

  2. try to download the latest update of the firmware on your pc and update of the printer from here. Installation instructions are here.

  3. to set the printer to a static ip address, enter the IP address of the printer in your browser. This should take you to the web server integrated printer, allowing you to set specific settings.

  4. this problem may not occur when the printer is correctly installed.

• Photosmart Premium C410a: driver installation fails repeatedly wins 10

  Network printer on the local wifi network.  Became the busy error scan after reclassification of Win7 to Win10, did not know that was a problem known to HP, so uninstalled the printer drivers and downloaded the latest version of the driver, went to reinstall.  It happens on the screen "I agree", and when I click Next, it flashes "Remove HP software" and closes.  Tried several times.  Checked if it has been set to the private network, it is.  Tried the HPPrinterInstallWizard, it downloads the same driver, take me up to that point, and when the installation fails it curls back and begins to do the same thing everywhere.  Tried the HPPrinterandScanDoctor, it does exactly the same thing.  And of course, HP don't talk to me because my printer is not new.  I even tried the old software CD (2012), it loads and says: "Welcome Back! Click here to exit. »

  Hi @pgd1,

  Welcome to the HP Forums!

  I see that you have trouble to install the printer HP Photosmart Premium c410a on Windows 10. And I'm happy to help you!

  To check the printer hardware is functional, are you able to make copies using the printer scanner glass?

  You see error messages on the display of the printer?

  How is the printer connected? Wireless, Ethernet or USB?

  In the meantime, try the following steps in the following order:

  • Uninstall the software. Uninstalling the printer software. (Only do it if you think that some software are always installed.)
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all Antivirus programs. Disable Antivirus software.
  • Disable all firewall programs. The WF of end-to-end.
  • Create a new user account. Management of user accounts and connections (Windows 10).
  • Reinstall using the printer HP install wizard for Windows.

  Hope that these aid measures and hope to hear from you soon!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• Installed Photosmart 7520 driver and installation software.

  Installed Photosmart 7520 driver and software on Windows XP SP3 with all firewalls disabled; However, when the series of HP Photosmart 7520 icon Office is pushed Windows Notepad appears with a script file HPSProgress.hta.  What makes that for me?  Have uninstalled and reinstalled with the same results.  Everything else works.

  Hi DennisH264,

  Root cause:

  A default program to open this file has been correctly defined.

  Download and run the file below. Let me know what you find?

  Update of file association

• HP Photosmart 7520 fails to connect to the WLAN after deactivation/activation

  Nice day

  I use HP Photosmart 7520 with wireless connection.

  I can print for the first time when the printer connects to the WIFI, but when I turn the printer off and turn it back on, the printer is no longer on the WLAN.

  The screen and print network report says that everything is OK - signal strength is good, he is connected, IP address correct, gateway IP ok, everything is correct and very well - but the printer IS NOT on the WLAN. I have used several analytical tools and I did 'ping' and the prnter is not there.

  There is a big BUG! How can I solve this problem?

  Thank you

  PS: If I want the printer to work again, I have to manually reconnect again to the WLAN

  Since the other topic of forum is very polluted, I paste here the relevant solution

  Left and right of the screen are a House (upper-left), back (lower-left) and a cancellation (bottom right, it's a red X) buttons.  You may need to use a flashlight to see them because probably they are not lit.

  • -Keys in the original sequence (top left), back (lower left), cancel (bottom right), back (lower-left).  This should bring up the menu engineering.
  • In this menu select Menu Underware.  You will see a display similar to the arrows for a TV remote control (up, left, right, down, arrows with an OK button in the middle).
  • Use the arrow key to the right and go into the system menu (the menu names are displayed in the upper left corner).  Press OK
  • Use the arrow key to the left and go to the system mode timeout.  Press OK
  • Use the down arrow key to set the timeout to 0.  Press OK.
  • Exit by pushing cancel (bright red x in the lower right corner) until you have returned to the home screen.

  You can avoid the printer to go into mode 'sleep' and then lose connection. As a consequence will increase energy consumption.

• Photosmart 7520 does not not with Google cloud print

  I have a photosmart 7520 which was recorded with HP and have an email address. I associate that with google cloud print.  When I try to print anything my chromebook. the cloud print queue indicates that it has printed, but nothing appears. When I feel the wireles test report told me I have 2 networks with the same SSID but I don't think I have.

  I got some impressions from the 7520 but blindly - it is more often a failure. I restarted my router and restore the default settings for the installation all over again even once, but nothing helps.

  Hello JS01,.

  Thank you for the updated information. And the information you gave me certainly help.

  I have included a link to another thread on the forums with a customer who also has a BT Home Hub 5.  If you click on "this issue has been resolved view Solution ' it will take you to the post where the customer explains how to set up the Home Hub 5.

• Photosmart 7520: 7520 cartridge HP error

  I was gifted a HP Photosmart 7520. It doesn't have a black photo cartridge. I get an error message that said, "one or more of your cartridges appear to be missing or defective" my question is, should I black photo cartridge so the printer at work?

  Hi @Jackpine2,

  Welcome to the Forums of HP Support! I see your HP Photosmart 7520 gives you a cartridge error "one or more of your cartridges appear to be missing or damaged." You have no Photo black cartridge inserted.

  The answer to your question is Yes, should not have all of the cartridges installed in order to continue printing. The reason is that ink system draws from all cartridges, for the maintenance of the tasks etc.. To get a better understand click on the link below:

  Using ink in inkjet printers.

  Please go ahead and start troubleshooting here: ink cartridge problem: a "ink cartridge problem,'"Not compatible ink cartridge"or"Ink cartridge failed"Message appears on the printer control panel "

  If you still receive the error message after troubleshooting, try to replace the photo black cartridge.

  Thank you

• Photosmart 7520: Photosmart 7520 and cartridge 564XL

  My documentation of the printer, the output of SureSupply and 564XL box (black) cartridge all indicate that the 564XL black cartridge is compatible with my printer Photosmart 7520.   I took out the cartridge configuration and does not have the XL cartridge.

  Returned to the store, bought a cartridge "564 Black" to discover that it is too big also.  This box also indicates that it will work with my printer.   He said a PHOTO so presumed it would fit in the regular slot for blacks.

  I don't know what to buy.  I suck with two major inappropriate cartridges.   The cartridge door does not seem to adapt for larger cartridges.  What should I do?

  Well, my dumb ass figured it out.

  I had for some reason any thought the photo cartridge door installation had regular black.  My diagnosis on the HP printer also stated that the right cartridge was the photo cartridge.   No wonder!

  Am now printing and just need to buy the replacement of the photo.

  Well, I'm frelieved to know that I am dumb, not crazy

  Thanks for your comments.  I was out to give up.

  Peace to you and happy new year!

• Photosmart 7520: ePrint email address

  I recently bought a Photosmart 7520 refrubished. He already had an email ePrint address in Setup. This is different from the email ePrint I had the installer with my Photosmart 7520 precedent and is still shown in my account when I connect to the ePrint account. How can I change the ePrint on the instrument address to match what I have on my account? Thank you

  Hi Toledo_RD,

  There is no way to match the old printer e-mail ID in your account with a different printer.

  All you can do is:

  1. add email ID in your account or

  2. to register the printer and save it again to get a cool email ID and the assertion according to which email ID on your account.

  I recommend the 2nd way. Because this will give you a fresh email ID and your email ID that is not exposed to someone else.

  Kind regards

  Oliver